I love this store, everything is there for a professional, as well as for an ordinary person. The service is fast, the delivery works clearly. I've bought a lot from them, and I'll be buying for a long time.
Great purchase at reasonable prices, there is a variety of goods for any salon.and those who write bad reviews are simply too high-minded or lazy.all for the benefit of the people at prices😁😘👍
A store for salon professionals. Everything is always available at the lowest prices. The consultants are great!
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Ольга Старостина
Level 5 Local Expert
December 5
The store is just a fire, a Paradise for girls,the assortment is huge,the eyes run away,the costants are super, not in every store you will meet people who fully know all the goods.I especially liked the promotions.💥💥💥Prosperity to your store.🥰🥰🥰
Change the consultants in the hall, two elderly women of Slavic appearance, do not help, do not consult, stand with such faces that repels coming again! Let there be young girls with a smile instead of them! Because of such consultants, you lose in sales! A very nice girl is a nail polish consultant. And it's time to introduce cashless payment, the 21st century is in the yard!
Everything is super! There is everything you need, it's a pity that payment is only accepted in cash, although it is written differently on the website, it is better to prepare cash in advance, otherwise you can't run through ATMs, transfer
Super service, quickly process the order. Whatever I ask, everything is available 💪🏻 I order massage oil for the children's center, they also ordered a dry-burning cabinet, consumables for speech therapy massage. I recommend it to all my friends, you can pay for the invoice in Kaspi remotely!
You cannot pay with a card/transfer/QR code
The Stone Age "give in cash", at the same time, we also do not have change. This situation is both in the store itself and with the courier.
The courier was rude, left, making a single call to me, I called back immediately, and he told me: "I should have picked up the phone, the order was canceled"
Moreover, you have been waiting for this courier for two days, you do not know exactly when it will be.
It is not in their rules to call and warn about arrival at least an hour in advance.
Just "I arrived, but I've already left, goodbye"
The consultants in the store have an irritated tired look, very poor knowledge of the cosmetics market.
Communicating with the staff, you feel like you are in your native USSR, where you are not welcome at all, you are bored with your questions.
The store has a disgusting work schedule, they close at six, and at five everyone is already angry and tired.
This "well, go ahead and take it off across the street, figs knows where" killed me completely.
I often send my daughter shopping in your store. The list is always ready. But for some reason, the consulting girls often ignore young buyers. The last time I had to wait an hour for them to find the time. Although she repeatedly asked for help. There are always some mistakes at the checkout. It was counted incorrectly several times. The leftovers on the website and in the store constantly do not converge. If you order for an amount with free delivery, the manager calls and it starts that there is no that there is no. That's all. Somehow, put things in order.
There is something that does not exist at all throughout the city and this is one of the advantages. But the cash register is a problem for them! There is no QR code, no translation, and a very long service. I always wonder, with such an influx and assortment, it is possible to improve and speed up the work of the cash register!
I bought a combine harvester, I just didn't consider it... it turned out to be a cracked nozzle. I wrote to an employee, they just kept silent in response
Goodwill and respect for each client, asking a question will always get a detailed answer about the product.
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Арыстанбек
Level 9 Local Expert
August 18, 2023
Consultants help with the choice, well done. But the cashier of the castle, a beam, she can collect money for a pass in the street toilet. He takes the money in cash, gives the change by transfer to the Caspian Sea. If you do not give cash, then the goods miraculously become more expensive - cashless. And this is said in a very rude way, if a man had driven into a tambourine. And so it's not for a woman to be rude with her hands
The store violates the consumer's rights. They only require cash payment! How many times have I come across this. Every officially registered store is now obliged to accept payment as it is convenient for the buyer. Did the hostess or the owner just decide to circumvent taxes?
There are a lot of products that are not available in other cosmetics stores. The prices are quite reasonable, they even suddenly made a discount on the purchase. You can also order online, there is an online store.
Attention! Svetlana Alekseevna, please figure it out! I believe that my rights as a consumer have been violated!
According to the conditions specified on the website krasno.kz the delivery was supposed to be free, because the amount of my order was over 20 thousand, we are in the "free shipping square", we are an LLP. But, they still charged 500tg for delivery. When they began to figure it out, the manager informed them that when ordering gloves in an amount of less than 6 packs. delivery is paid. That's what they answered me: Good afternoon. Due to the fact that gloves have a low margin, unfortunately, we cannot afford to deliver gloves for free.
Please enter a detailed description of the delivery conditions on the site!
P.S. The girl managers of course denied that they allegedly warned me about the conditions. But, there was nothing like that, especially about marginality))) ...all the correspondence in whatsapp is there. So there's nothing to talk about.