I was happy to regularly order delicious burgers until today they slipped chicken in my order instead of shrimp in a shrimp burger. It was just a big piece of chicken, not a couple of shrimp. I threw off a photo of a burger where the chicken is clearly visible, but they still claim that there was no mistake on their part and it's a shrimp, although in my opinion everything is obvious from the photo.
Due to a short-term profit of a couple thousand tenge, they take the client for fools and terminate their relationship with him. By the way, I contacted the franchise's quality control and they said that the case was egregious, the employees communicate rudely and generally acted terribly. They promised that they would give the contacts to the owner and he would contact me, but this did not happen.
Very mediocre. Burger expectations/reality. Cold, tasteless, even tastier in burger king👀
The bun is all softened and deflated. The waitress or whoever is standing at the checkout is very rude. I asked her to remove from the table, because everyone was busy, she told me: "the waiter will be free now and will clean up, wait yes," then she was rude to the girls ahead of us, said that they were bothering everyone here. They may have interrupted, but could they have said it mildly, or is this a feature of the service? 😁
There is no choice of drinks, only tea bags...
The best burger joint in the CIS! I order only there! I've tried a lot of burgers all over the world, but the Krasnodar guy, this is something incredible! I'm looking forward to Saturday to order a "young fed" with a double cutlet! I recommend 10/10
I've been there several times, in general, it was delicious every time. The staff is responsive, there are no tendons in the stuffing. But with drinks, there could be a more interesting choice.
Super burgers, very juicy and big. The kings of burgers cannot be compared with the standard fast food of well-known chains.
Great service, great atmosphere. There is a glass veranda with tables and simpler places inside.
The prices for this level of craft burgers are very reasonable. The network is generally excellent, I have been in other cities.
Good luck to the guys and development!
Cool burgers. With a good variety. Of course, there is not enough variety in drinks. But otherwise everything is great and commendable.
To the guys of great development and the opening of other points
I ordered a smash Blue cheese and got the driest burger in my life, the photo reflects everything, there is a lot of sauce in the volta, I do not recommend KP.
Good menu, delicious. The names are slightly different from the Russian ones. They cook quickly
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Сергей
Level 10 Local Expert
April 25, 2024
Prices are noticeably higher than standard fast food chains such as burger king and mac, taste a little better, but not significantly.
The atmosphere is definitely more pleasant, the level of a normal cafe and not fast food.
The main advantage of the location is that you can go in for a quick meal and go to the play at the theater across the street.
Super burgers, great staff. Everything is fast and high-quality, I will definitely come back. I come in every time I visit Almaty. I recommend.
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Н
Назар Отарбаев
Level 8 Local Expert
December 27, 2024
On 12/25/24, I ordered a Rostov Papa cheeseburger, but I was disappointed. The cutlet was warmed up, i.e. it was pre-cooked warm, tomatoes were out of season, of course, hard or ripe, there was an incomprehensible mass on top of the cutlets, tasteless! They write: shingles, mushrooms, but the taste is incomprehensibly different. I'm a hamburger lover myself.
We tried 3 different burgers in this place, we gave them a chance. The meat is not bad, the sauces are too. But there is little cheese, the burgers are a little dry, the price does not quite match the quality
The atmosphere of fast food is noisy, the air drives well. (This is a plus). I took a burger from the food (I don't remember the name) - a huge one, with sausages, a natural "rip the bread". I liked it, it was hard to walk. If it had a jalapeno or hot sauce attached to it, I would generally eat there every week, I would be fat and happy.
I also took a sandwich club - it's a good one, standard, I can't say anything specifically about it. The prices are quite tasty, the loft lighting
The burgers are very tasty. An unusual taste, a combination of products - pleases the taste buds. But the size of the burger leaves a lot to be desired. And the prices bite. The staff is nice and friendly.
A place that is definitely worth a visit, at least once There are so many burgers that you all want to try.I advise you to go hungry, because the portions are huge.
The staff is friendly, they made warm lemonade, as requested, the hall is clean, but ...
the kitchen leaves much to be desired. The potatoes are tasteless, and the "bacon" in the burger is thick pieces of boiled and smoked beef. I understand that Kazakhstan could not have pork there, but do not write "bacon" then!
Very tasty, big burgers.
Nice staff.
The average price of a burger is 3000 tenge.
However, I did not like the latest novelty of the "Hammer", we thought it had a more interesting taste.
Clear. It's spacious. Responsive staff. Sometimes you have to wait 20-30 minutes for a long time. Very tasty burgers and homemade compote
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Danil K
Level 27 Local Expert
January 27, 2024
You have to go here for burgers - excellent recipe, excellent meat, a huge selection of options! And after eating, I want more, because the burger is not worth a lump in my stomach, as after all sorts of Burgers, McDonalds, kfs and other chemicals
Selected meat, selected bones in burgers.
There were fragments of bone in the cutlet, they turned with this nuance to the staff, who, admittedly, had no interest before, saying that it was not their business, their business was to sell bone burgers.
They offered pepsi as compensation, and not to redo a dish that was not half eaten, or to return at least half of the cost, and give the contact details of the manager, thank you.
It was clear from the conversation that this was a very familiar matter for the staff.
Also, after ordering, we were warned that we would leave for a couple of minutes, and the food was not taken out to our table, leaving it in the hall, where anyone could climb into it with a finger, any fly could sit down.
At
the same time, the network itself is good, we have been in other cities, but we have not set foot in the "Krasnodar guy" of Almaty anymore.
The best burgers in Almaty, We ordered all the children's menu, and a couple of burgers, I really liked the burger with shrimp, The atmosphere was wonderful, it was cooked quickly, I didn't really like the Lemonades, it was like orange, a little bitter
Delicious burgers, there's not much else to write. The interior is modest, but the place is not about that at all, it's about burgers. So I recommend that you run in here for a snack while walking - that's it. And, there are also very tasty lemonades here.
Some of the most beloved and worthy burgers in the city. There is parking near the cafe. The staff is kind, cheerful and helpful. The meat doesn't smell. The choice is worthy. Excellent compote
It's expected to be great! The staff is friendly at any time of the day, the burgers are great, and the view of the broken windows is just great :) However, I will remove a couple of stars for the atmosphere. I would like a normal, young contingent, and not "VIP migrants" and students. Honestly, guys, raise the prices twice, the local punters won't have enough money right away!
Purely, there are many variations for accommodation both alone and in a company. The cost is quite justified, the staff is always ready to prompt and answer any question.
There were bone fragments (either cherries or meat) in the Cherry Beef burger. As a result, minus the tooth and the cook's phrase "Well, you ordered with cherries, we're not sorting cherries"
, The girl at the checkout offered a snack or a drink as compensation, clarifying that in other establishments I would not have been offered this either.
You need to order from the cashier , then you sit at the tables , the burgers are big and beautiful , I didn't have enough vegetables for juiciness , I liked it in general , I'll come back again to try other burgers
The price tag for Almaty is still too high.
Marbled cutlets are definitely a like for this.
If you compare it with burger heroes, then the guys have a lot to grow.
In general, I can recommend you to visit