Great hair salon. I've been getting my hair cut here for almost two years and there's never been the slightest doubt about the professionalism of the hairdressers. Sometimes there are queues, but for the last six months there have been almost none.
I go to the same master Lena Dracheva.A very competent and professional approach.The receptionists always greet the girls with a smile.Thanks to the administration for the well-organized work.
Today, 07/10/2019, at about 10 a.m., at Lobanka 14, my mother came to the barbershop to get a haircut. On a live basis, she got to the master (Olga Verba) Mom has psoriasis on her body. Maybe there are people who, just like Olga the hairdresser, do not know what kind of disease it is?! Therefore, I will explain. Psoriasis is a chronic NON-COMMUNICABLE disease. The disease is NON-contagious, since it is not caused by fungi or bacteria, but by the reaction of its own immune system. When she saw her mother with psoriasis on her head, the hairdresser began to shout at the whole barbershop to pick up her mother and leave, as she had an incomprehensible terrible rash on her head. There were rude statements about my mother. "You can be contagious and infected," "I'm not going to climb into such a head," "Bring a certificate with you that you are not contagious," etc. All these statements were made publicly, in front of a large number of people. Mom couldn't contain her emotions and ran out of the barbershop in tears without saying a word. When I found out about the incident, I called the administration of the barbershop and asked this UNPROFESSIONAL, UNEDUCATED girl to apologize to my mother, in response I heard that the hairdresser Olga Verba would call back and apologize. But, of course, no one called back or even apologized. I believe that such workers should be fired and such a barbershop should be closed. Why should people suffer?!
Excellent hairdresser, courteous staff,experts at the level, the prices are minimal!There are queues in the women's room, but not in the claim to the salon.There are no comments.
I would like to thank the manicure master Svetlana Nikitina. I did my job very quickly and efficiently.
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Михаил Сергеевич
Level 5 Local Expert
April 12, 2020
Below is a review specifically for the master (woman) working on 04/12/2020 (morning) at the workplace in the men's room on the left by the window.
1. The ratio of the master to the client is 0 out of 10. Just a boorish attitude.
2. There is no change. The client is to blame. Literally: "Again, there is no necessary amount on hand, go change it!!".
3. Purity is 0 out of 10. The workplace is terribly dirty, the tool is not disinfected.
they refused to do a man's haircut in the men's room when the women's room was closed, just because I'm a girl. it is normal to argue a refusal to a request - silence. the competence is simply at the highest level.