I have been a client of the bank for 2 years. Funds in the amount of $900 were stolen from the account on the weekend.
In 5...months ago, I asked the bank about the refund. They replied that the bank had refunded the funds a month ago. I look at the statement - the refund amount is $ 840, the bank's commission for consideration is $ 540. To my indignation, the manager said, but what do you want, you wrote to me, we have such tariffs... No information was provided when applying for theft. No information was provided about the consideration of the application. Managers are very weak. I strongly do not recommend it. There is a large selection of banks now, they work well.
This bank is quite weak in all respects.
The consultant explained everything in an accessible and clear way.All in turn, no mess.The process of opening a deposit was without difficulties.The service left a pleasant impression.
The sadness. A big name, but the service itself is about nothing. I do not recommend it to Russians. Swifts don't work for us, the application is crooked. The staff is good.
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Екатерина
Level 4 Local Expert
January 31, 2022
A great bank. The set of services is the same as in all banks in the city, but the service and atmosphere are much higher. At the same time, you don't overpay. Absolutely acceptable rates. And if you ask, they'll treat you to delicious coffee.
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Anonymous review
March 1, 2023
Everything is super, very satisfied with the service