In general, I do not like that instead of coming to my native ZHES in my area, I have to go with transfers to the other end of the city. Who invented this organization and why. Extra staff, queues, waste of time. And not everyone will immediately find the building on Pionerskaya Street behind the ruins of the former ped. Of course, this has nothing to do with employees. They are coping with their duties. But they created problems for people, instead of improving the provision of services.
There are very long queues. always. It's good that at least there's an electronic queue.
There is a mini-cafe at the entrance, you can wait there. There is still a lot of interesting things in the building
I am very pleased that the staff in this organization are polite. The service is at the highest level. They are competent, they will always help you solve the issue. Queues are minimal. Everything is clear and fast.