I rent an apartment in Novopolotsk, I draw up contracts in housing and communal services. I am delighted with the girls, they are always polite, calm, help, explain, it is very pleasant to deal with. The organization is clean, tidy, there are always forms to fill out, a workplace for the client. Thank you 💐

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Alexa Sash

Level 3 Local Expert

I thank the new plumber Andrey Tretyakov, who works at 153 Molodezhnaya Street. It was like this. My load-bearing wall is an entrance hall / vestibule (common vestibule), filled with a stormwater drain from the attic. The water froze knee-deep in the pipe, then under the pressure of ice and new water, because in winter it often thawed, the pipe burst and the water was released. It lasted for several years. I've always done wall repairs myself. At the end of the summer of 24, a new plumber appeared. I approached him with uncertainty and told him. He promised to look at it. We met again in the courtyard, and he said: I'll do it later. In November, I came, cut off the old rusty one, put a new polypropylene one. So, without strain, without fuss, I came and did it, solved a long-standing problem. The work took no more than an hour. My recommendations to the head of the Housing and Communal Services Department are to award a monetary award to Andrei Tretyakov, an employee. Good luck to everyone!

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Полина Михайлова

Level 11 Local Expert

The area of the stop is a music school. There was a smell of melted butter in the entrance.. Initially, since I did not understand what exactly was burning, I called the Ministry of Emergency Situations - the staff sent to the emergency service in housing and communal services, they thought that the wiring was melting. The service knew that the wires were in the process of melting, but it still took 27 minutes to wait for the service. As a result: two housing and communal services employees arrived, said that with this problem in power supply, THEY THEMSELVES left a request to power supply. They said that "we can fix everything ourselves, but we'll have to fill out a lot of paperwork, let others mess with it." And when they left, they said that "you can't pour thanks into a glass." Although in fact nothing was done - the wires were bared, they left a request to another service.. Two days later, the energy sales department arrives and ... he says that everything is fine with the meter, and the wires are for housing and communal services! Thank God, I got a smart guy - I called there myself, explained what happened, and told them what to do, and us. After that, another visit to the housing and communal services - and thank you, we got good employees. One of them immediately noticed that it was a strange decision to call an energy supply, showed what needed to be changed, what caused the melting and how to avoid it. Thanks to this man. In general, from employee to employee.. But what could be solved in two days, I decided within a week because of the constant delegation of the service of my work to others. Waiting for the service during the melting of wires, taking into account that the service knows about the problem, is HALF an HOUR. I got one star only for the last employee who explained and told everything.

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