Kvetka
55 reviews
December 31, 2024
One of the best salons in the city. We are pleased with the prices and variety of the assortment, friendly staff. However, in the summer I came across a situation where a lot of bouquets were not available due to the lack of flowers, while I did not see the corresponding label on the website. Once, the flowers from this store did not last long, while following the care recommendations from their website.
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November 10, 2024
Thank you for the service. The order was executed exactly with the stated photo, some adjustments were made to the content. Everything is on time. The flowers are fresh. The recipient is satisfied, and so is the customer. Convenient, pleasant. Thank you for your attentive attitude to the client. Prosperity to you.
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December 29, 2024
Do not order flower delivery at this establishment if you do not want to spoil the holiday. Even if you have selected a ready-made bouquet based on the photo. The florists and the store management have their own vision of the bouquet that you chose from their photos.
When sending the bouquet, they do not coordinate it, they are not interested in your opinion.
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November 30, 2024
I bought here on 11/29/24 a bouquet of 15 roses for a girl's birthday, a little later the girl noticed that the roses were not 15 but 14 ... Thanks to the employees of this store for the spoiled mood… How can you treat your work like this?
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August 27, 2024
Always fresh flowers, I order flowers about and without, orders are always executed perfectly, flowers cost a very long time
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March 25, 2024
Thank you very much for the prompt work and beautiful flowers, (ordered via Viber, with delivery, since they themselves are from another city) the namesake is delighted, as well as the customer, and this is the most important thing! It is very pleasant that such a wonderful, well-coordinated, clear implementation of preferences and logistics) It's worth a lot nowadays.
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February 19, 2024
A good online store with the organization of convenient forms of payment and competent logistics for the delivery of bouquets. The flowers are always fresh and beautiful. At the same time, the assortment in the store at the physical address could be larger.
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February 6, 2024
I ordered 21 roses for my mother as a gift, I specially found a publication on Instagram where a bouquet of roses is depicted with such roses as I wanted to order. I wrote it on Instagram. I took off the photo of the publication and realized that it was these roses that were neither more nor less, neither brighter nor paler.I ordered for the trail. Day by 19:00.I arrived at 19:00 and waited 20 minutes for them to serve other customers and respond to everyone on the Internet. After that, it turned out that they didn't think to collect my bouquet. And they brought roses with me, which were just 2 times smaller than in the photo, to my question why they are so small. They said that they would bloom, but I need to give them to me already beautiful and not like that, the bouquet is terrible, I paid 70 rubles for what I don't know. A terrible flower salon.
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December 14, 2024
There is practically no choice of flowers, it is impossible to collect your beautiful bouquet, flowers with proper care wilted in 2 days. Normal staff only
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April 18, 2024
Poor color quality. The bouquet did not last even a few days. The store said that this is how it should be, since they sold a fresh bouquet! I took delivery, I would advise you to bypass this store so as not to get a bitter experience and give a broom to the recipient for a lot of money!
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October 14, 2024
This is the second time I order flowers in this store and the second time I come across the rudeness of the staff. I'm unlikely to apply again.
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November 23, 2023
The order was made through an online chat on the website, everything was quickly and clearly, the bouquet was collected exactly by the appointed time. The flowers are fresh! The workers are attentive and friendly! I recommend it!
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April 30, 2024
Flowers of incredible beauty))) Even complex orders are executed perfectly in a limited time)))
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December 17, 2023
The service is excellent, the girls made a beautiful bouquet (20) roses . The quality is super. Everything is on time, Thank you very much!
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January 5, 2023
We made an amazing bouquet! 😍 It was delivered very quickly. The store is always in touch, and you can agree on the nuances. All kinds of payment methods, which is convenient if you are from another country. Adequate prices👍🏻 I definitely recommendit❤
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September 26, 2023
The price of flowers is the only plus. Managers are terrible - there are no specifics, there is no assortment! It's not the first time I spend time viewing and selecting a bouquet on the website, but in fact one disappointment! Do not spoil your mood - contact another organization!
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October 3, 2022
We ordered a bouquet in the store that was not cheap at that time. It cost 90 rubles. I am a former florist myself and I know perfectly well how to take care of flowers. The next morning, all the roses in the bouquet just dropped their buds, the petals fell literally from any movement. The eucalyptus tree has dried up. When the packaging was removed, they saw that not a whole eucalyptus was put in the bouquet for such money, but just pieces of eucalyptus, taped to a wire. Naturally, the eucalyptus did not drink water and dried up. The orchids were in a capsule. But it can be seen that they had been standing for a very long time and the capsules were almost without water. Naturally, they lowered their ears too. All photos were sent to the owner and asked if it was normal. To which they received insolence in response. We heard that we do not know how to handle flowers and that they always put eucalyptus on a wire in bouquets of up to 100 rubles. So to speak, knowing the whole cheese collection from the inside, I realized that they shove production waste into bouquets and charge decent money for them. Business is business. If you do not want to spoil the mood of the person you are giving a bouquet to, do not contact this institution. The city is full of salons where fresh flowers are placed in bouquets. And most importantly, not stubs and waste. And in many salons, they will at least apologize to you for the joint, and not write that your own hands are growing out of your butt.
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January 2, 2023
Florists are professionals in their field! The manager is a nice girl with a beautiful, well-delivered speech and stress resistance of a boa constrictor! Couriers are the Flash of the world of service provision! I liked everything!
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December 21, 2022
I am very pleased. I wrote on the website in a chat - they immediately answered and told me. They made a magnificent bouquet. Fast, clear, beautiful. Super! Well done. I will always contact you and recommend it to everyone.
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February 13, 2024
The friendly sales girl and the contests related to the discount on the price of flowers are unexpected
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July 30, 2024
Fresh flowers, a good assortment and a convenient website for ordering online
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September 3, 2023
I bought flowers more than once. The prices are great, the kind of bouquets too. But once it happened that the bouquet did not stand for long.
In general, I recommend it.
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November 12, 2022
There are no complaints about the colors. The flowers are good. But delivery is a horror. Rude courier, shouting on the phone, nervous. Does not give a clear understanding of when he will arrive. He hangs up the phone.
They also ask me to pay an additional 4p on top of the 4p that I have already paid, because "well, we called the customer, he asked to bring it later, well, we'll charge twice for delivery"
If you want such a hassle, then you are welcome; but I would recommend not using the services of this company.
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June 30, 2024
Very beautiful flowers at pleasant prices😍😍
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July 12, 2023
When choosing a bouquet based on the proposed photos, be careful! The bouquet collected by the staff does not match the sample!!!!
I am very disappointed!!!! The bouquet does not match the one ordered!!!!
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June 19, 2023
Very beautiful bouquets of flowers are collected.The prices are excellent. The staff is super.
Payment by card or cash
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January 1, 2024
They do it quickly, you can order it by phone.It's a pity the choice of colors is not great.
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November 29, 2022
The bouquets are beautiful, fast delivery, reasonable prices, have been used several times. Thanks to all the staff. I would like to have more choice.
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February 17, 2024
Convenient website, pleasant staff, beautiful bouquets
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March 25, 2023
A wonderful flower shop, I buy them there regularly, the staff is happy and the prices are not biting)
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July 18, 2024
Fast service
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July 7, 2022
A great place to find the right bouquet. Attentive staff will help you choose an up-to-date bouquet, and an affordable price will suit everyone
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November 4, 2022
Fresh flowers and a very small price for them. Everything was beautifully packed, - the wife was satisfied :)
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October 29, 2023
Everything is super done quickly, delivered quickly
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January 19, 2023
Beautiful flowers .the prices are pleasing
excellent service. I recommend
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February 18, 2023
I liked everything very much, the choice is wide. The staff is pleasant.
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March 29, 2022
So that in 1 day it would become like this with a bouquet... No one warned me that they were selling me bullshit... As a man, I didn't look closely... I took a bouquet and ok. Didn't the girls know that they were selling flowers that the next day were yelling?? The leaves wilted... The buds are almost falling out... It's been 24 hours.... There is no limit to my indignation... And this is the whole bouquet... Not a couple of flowers... Compare photos with flowers from the website... It looks even worse in person than in the photo (I'm talking about the condition on the second day ...).... In general, it's just terrible... They framed me. And I was ashamed.... It's called relying on others... Probably worth checking out
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August 2, 2022
We ordered a bouquet with delivery. The photo was dropped. A very beautiful bouquet! The recipient was pleased. Prosperity to you!
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February 16, 2024
Quickly. Simply. Nicely.
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November 15, 2021
Kidalovo, waste your time.
Pre-order for a day for 12 days, then it is paid by 17.00, then it is offered to order on prepayment (irrevocable !!!)it's different even without a photo.At a price 40% more expensive .A CAT IN A BAG.
As a result, they cancel the order with soapy regrets.It's a complete scam, not a service!!!!
A spoiled day, holiday and anniversary
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November 28, 2022
Always fresh flowers, beautiful bouquets and pleasant staff
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June 10, 2020
In search of something new, I decided to leave the competition for KvetkaShop, which was a mistake for me.
I found a BEAUTIFUL bouquet on the website, which was available, and ordered it. I received a call that there were no flowers for him and she herself offered a bouquet of flowers as an alternative.
“Good news" was waiting for me in the morning, when the birthday girl sent me a photo of what I did not order! KvetkaShop sent a bouquet of multicolored alstroemeria and white roses in a cone, which was acceptable in the 90s, and not in modern floristry. The flowers are compressed in an incomprehensible pile instead of a voluminous spiral bouquet.
Counting on an adequate Belarusian service, I wrote to the guys to fix everything. I expected a quick reaction and apologies, but in response I received assurances that the flowers on the site are not white, but closed, and I do not see their real color! A great attempt to convince the client that white is black! And I ordered a bouquet in white and green. But what about the rest of the bouquet design?
As a solution, I received an offer to pick up the bouquet and return the money, or bring the bouquet and the florist will photograph them as on the website. Should I have sent all these requests to the birthday girl?
I asked to deliver what I ordered and pick up a bouquet that doesn't match. The answer is that the bouquet has been delivered.
It's a pity that my aesthetic requirements are higher than those of the guys from Kvetkashop, who do this professionally.
But for me, this is a lesson that you need to remain loyal to those who always provide you with a good level of service, and not look for something new, as I did with KvetkaShop.
I hope that it will help you guys to improve your services and attitude towards the client.
In order not to be unfounded, photos of the bouquet from the site and the received are attached.
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April 7, 2024
A weak choice
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January 27, 2024
There are no disadvantages, only advantages.
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November 28, 2020
The order was completed at the agreed time. The flowers in the bouquet were fresh. The bouquet is very beautifully made. They fully justified our hopes and did not let us down. The bouquet was taken by "Julia".
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February 7, 2021
We ordered flowers for the class teacher, the bouquet arrived great, it looked like in the movies
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July 18, 2020
A great store. Inexpensive. The girl professionally makes very beautiful bouquets.
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January 4, 2021
A very nice flower shop. I ordered bouquets of roses to order several times.
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August 20, 2020
Very helpful staff, helped to save the bouquet for moving to another city
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June 27, 2021
Not all the flowers were fresh, about half of them wilted the next day
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