I don't even know why – probably a good reputation, convenient Internet banking. The central office works more or less quickly, which cannot be said about the branches (there is always a queue at M. Guardia for at least 30-40 minutes, sometimes one or both ATMs do not work). In addition, it is not possible to replenish the Yandex.money virtual card from the account.
The bank is too strict, tightens the nuts too much, sometimes to the point of absurdity... Which is why a lot of customers are leaving.. You need to be a little more loyal - and PEOPLE WILL REACH OUT TO YOU!!!