La Galiera
34 reviews
May 21
I would like to express my gratitude to Olga and the La Gallera agency team!!!This is not the first time or the first year that our family has traveled with you! Everything is always at its best! All wishes are always taken into account, and the best option for the request is found)
This year I discovered a bus tour!!! Thanks to Olga, her care and professionalism, I had an unforgettable trip to the "Magic Lakes". A comfortable bus, an amazing guide, incredibly beautiful nature around, wonderful company and lots and lots of emotions!!! A complete reboot!!! I liked everything without exception! When the rest went perfectly and without a single complaint)
Thank you so much for your work! Vacation only with La Galliera! Only with Olga❤️❤️❤
See original · Русский
May 22
We came to this agency on the recommendation of friends, and we were very satisfied with our vacation in Thailand with a friend!
I would like to express my gratitude to Olga, I have only good memories from my vacation! Olga told us about the postponement of the flight as soon as it was rescheduled, so it was time to adjust to these changes. I also told you in advance all the nuances of the rest, since it was the first time we flew, right down to the detailed instructions on what to do at the airport.
Having arrived, a month later they came to Olga again, but for another tour, they didn't even want to go to other agencies.
See original · Русский
May 20
We would like to thank the La Gallera travel agency and Olga Kladneva personally for the excellent organization of the holiday! Our family has not been unfaithful to this agency for 10 years! Everything always satisfied our family needs! The tours were selected according to our wishes, constant support on all issues throughout our travels. A vacation with La Gallera is just bright moments, positive emotions and complete peace of mind. Thank you for your professionalism! Always with you!
See original · Русский
1
May 17
Our acquaintance with the travel agency La Gallera and Olya began in 2016 with fr.Tenerife.
Since that time, we have visited many countries and seen many wonderful and amazing places and attractions.
Olya is a little fairy who fulfills all our wishes. She always finds us hotels and rooms at our request, recommends places and attractions where we need to visit, tells us about the country, its traditions, and also recommends a guide with whom it will be interesting for us to explore a new country.
Many thanks to La Gallera and Olya Kladneva for organizing a great holiday.
See original · Русский
1
January 16
I would like to express my gratitude to the travel agency for an unforgettable vacation in Bali! The organization of the trip was top notch – from the moment of booking to the very moment of returning home, everything went smoothly and without any problems. The hotel has exceeded all expectations – comfortable, cozy, with amazing service. Special thanks to Olga's manager for her professionalism, attentiveness and sensitivity! She was always in touch, promptly answered all questions and helped resolve any issues that arose. Thanks to her, our trip has become truly magical!
See original · Русский
1
January 16
We used the services of this travel agency while living in Gomel, but we do not change our choice when moving to another city. I can safely recommend it to my friends and acquaintances, which I do)
The agency always has "delicious" prices and favorable offers. Instagram is actively running, you can always keep up to date with hot offers.
The tours are selected competently, taking into account the wishes and the available budget.
I thank manager Olga and the whole team for being enthusiastic about their business, loving it, and making us tourists happier)
See original · Русский
2
May 25
I want to express my gratitude to Olya and her team for a great vacation. We were in Sharjah in April and liked everything: the hotel and the food for every taste, and the service. Fantastically beautiful Dubai and Sharjah are looking forward to a new vacation to embark on a new journey
See original · Русский
May 24
Many thanks from our family to the La Gallera agency, in particular Julia!!! Once again, everything was at the highest level, the selection of the tour, the support throughout the rest, everything was great! Another vacation with your agency was a 100% success!!! Next time it's just with you!! Thank you so much for the work!!!
See original · Русский
April 16
We would like to express our gratitude to Olga for her work. We've been flying on vacation with them since 2013, and we've been to a lot of places already. He always selects destinations and hotels based on our request and budget and is always right on target! The last time we were with a company in Cuba, everything was fine.
See original · Русский
1
May 17
A good travel company, I applied and did not regret it, special thanks to Julia, she was responsive, she picked up a tour to Egypt, the hotel is great, I advise everyone, now only to you, by the way, I forgot to treat you with coffee and sweets during the selection of the tour!!!!!
See original · Русский
1
January 12
If it were possible to give less than 1 star, I would.
I purchased a tour to China from this travel agency.
The guide stopped contacting on the 3rd day of the trip, and it was not possible to visit any excursions.
On the last day of my vacation, I was not provided with any information about the eviction or the arrival time of the transfer, as promised. I managed to get through to the host company through the hotel administration, whose staff didn't even know I had a plane that day.
As a result, the transfer to the airport did not arrive at the appointed time, and I had to call a taxi at the last moment. Taking into account the traffic jams, I arrived at the airport 10 minutes before the end of check-in. I miraculously got on the plane thanks to the understanding staff, but I experienced a storm of negative emotions and extreme stress with running around the airport.
I sent a claim demanding compensation for the money spent on the taxi, but they refused to return even those unfortunate 40 rubles in full.
See original · Русский
2
May 28
Many thanks to Olga, who very professionally provides information about what needs to be done for travel, flights, and accommodation... Thank you especially for arranging the escort, in both directions, I was always in touch... Thank you, Olga...... And also thanks to Diana and Elena.. With gratitude, Lyudmila Sprenkle.
See original · Русский
August 14, 2024
Good afternoon! I would like to express my deep gratitude to the La Gallera travel agency, especially Olga, for organizing our amazing vacation. In May, Olga organized an unforgettable trip to Istanbul for my husband and me, and in July we had a family vacation in Turkey, in Alanya. Olga, a professional in her field. The resort and hotel were selected taking into account all our wishes. Excellent hotel, food, sea, animation.Everything you need for a wonderful vacation with your family. There are only positive emotions from rest.I recommend La Gallera!!!! Professionals in their field are working!!!! Olga, once again, thank you very much. See you soon🤗
See original · Русский
2
1
January 7
I met a tour operator by chance. She helped me with a trip to Sharm El Sheikh. I've picked up what we need. I'm happy with the trip. I told you everything about the case very briefly and clearly)) I flew for the first time.
See original · Русский
2
August 28, 2024
I would like to express my gratitude to Olga Klneva for her help in choosing a vacation destination. All wishes were taken into account: departure from the nearest airport, sea, hotel, food, furnishings. The rest was unforgettable!!! We will definitely contact you again!
See original · Русский
1
1
October 19, 2024
Excellent travel agency 👍🏻Thanks to Olga for her clear work, she is a very friendly person, answered all questions and helped with advice.Everything was picked up quickly, all our wishes were taken into account, and we were satisfied with the rest.I recommend
See original · Русский
1
1
January 7, 2024
Many thanks to La Gallera for their work! Every year I turn to girls for qualified, fast, clear help. I visited many countries thanks to them. An important aspect for me is their work remotely (because I live in another area). I saw it myself in the offers (viber group with daily updates or insta) or the girls suggested a price-quality balance, depending on the time of year, a call-contract, payment, I receive docks by e-mail in a couple of days, I fly away in a day or two - SUPER!!!!
See original · Русский
1
1
January 31
In January 2025, we flew to Cuba, service 5, organization 5, staff 5, I recommend this agency, I have been using this service for many years
See original · Русский
2
August 21, 2024
Good afternoon! Many thanks to La Gallera, namely the beautiful girl Diana! In a short time and certain requirements / wishes, I perfectly selected and organized a tour to Turkey! We will contact you again ☺️
See original · Русский
1
1
February 1
professionals in their field who are constantly exploring new destinations and regions for a good consultation of their tourists
See original · Русский
1
October 17, 2024
Constantly fly on vacation with La Gallera. I have been to Turkey, Egypt and Tunisia many times. I haven't flown on vacation for 4 years. This year I flew with my grandmother on vacation to Egypt. As always, the rest was 100% complete, the hotel was selected according to all wishes. The hotel was chosen for me with a large water park and, most importantly, that the slides worked throughout the day. Always attentive and experienced managers. I book only here
See original · Русский
1
1
October 16, 2024
I've been flying away from La Gallera for 10 years. The girls are all professionals and know the subtleties of the directions, they will always help. There was a case that my flight from Tunisia was delayed and I was accommodated free of charge at the hotel until the next flight for another 4 days. This year's vacation was in Egypt. As always, the hotel was chosen according to my request. Girls, you are the best. Thanks for the rest
See original · Русский
1
1
January 11, 2024
Good day.I have been familiar with the travel agency for 9 years.I constantly buy tours.I have been to Turkey, Egypt, Tunisia and Cyprus.I've always been happy with my vacation, smart girls!It's a pleasure to do business!They will always tell you in detail and show you different hotels to choose from.I recommend it!
See original · Русский
1
1
May 17
A very professional approach. Hotels always choose what you need, I recommend it!
See original · Русский
1
February 5, 2024
Excellent service , we flew for the first time, we were afraid that the expectation was incomparable with reality, but everything was at its best. Special thanks to La Gallera and personally to the manager Olga Klneva, who answered all our questions with respect and kindness. I helped to arrange the documents and was always in touch. I wish the company prosperity, we will contact you again.
See original · Русский
1
1
January 8, 2024
Good afternoon! I have been using this travel agency since 2014. All trips are always at the highest level. I also recommend this agency to all my friends and acquaintances, because the guys are real professionals in their field and have a lot of experience.
See original · Русский
1
1
August 2, 2023
A very bad agency. I did not use the service, and the advance payment was not returned. It all started with the fact that my family wanted to buy a vacation tour from them. I got in touch by phone and wrote everything down for myself. There were some nuances, but I could put up with them. Even with the fact that the room is double and there will be one bed, and for a child the bed will need to be checked at the hotel upon arrival. I made an advance payment. They sent me a Viber contract. And it turns out that the cost of the tour is not in dollars, but in euros. And this is a completely different amount. I talked with my husband and he said to refuse, because there are already too many nuances, and then the amount comes out more. I call the tour operator back, and she tells me that the advance payment will not be returned in full or will not be returned at all, because "by making an advance payment, I actually sign the contract." I applied to consumer protection, I was told that this was illegal. Because I did not actually use the service, I did not sign the contract and the amount of the advance payment must be returned in 100% volume.
See original · Русский
5
September 22, 2023
Excellent service , flew to Turkey for the first time with a guy, we were afraid that the expectation was incomparable with reality, but everything that the manager promised was at its best. We didn't take enough days, but this is already a minus for our budget. Special thanks to the manager Ekaterina, she answered all our questions (even the most stupid ones) without discussion and with zeal to help)
See original · Русский
1
1
October 19, 2024
Thank you so much for all your help.
Our vacation was a great success. It was a pleasure working with you — I look forward to future trips!
See original · Русский
2
1
August 8, 2024
Thank you La Gallera for organizing our vacation! Special thanks to Olga for choosing the tour! ☺️👍
See original · Русский
1
1
September 22, 2023
A good agency, we were satisfied with the selection of the tour, offer good options in terms of price-quality ratio. The staff is polite and explains all the nuances and features in an accessible way.
See original · Русский
2
1
April 14, 2024
Many thanks to Olga
See original · Русский
1
1
January 28, 2023
It totally sucks... Information about the tour needs to be pulled out with ticks for a week.
As a result, we booked with another agency
See original · Русский
1
6
April 7, 2021
I recommend it!
See original
6
1