La Rose
49 reviews
March 23
The staff is very polite and the choice of flowers and ready-made bouquets is great. The only drawbacks are parking in the courtyard and the grandmother grumbling from the first floor that she put the car wrong and looked at her (grandmother) wrong. Even on March 7-8, the florists were very busy, but they still tried to find an approach to each client and fulfill any whim.
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December 15, 2024
When you go to look, and you get a mixture of flavors). A small flower shop (there is delivery), with cute little things and interesting ideas. And candy flavors of the New Year mood.
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March 8
Very negative impressions of the fulfillment of the obligations assumed by this office. On March 7, at 11.30 a.m., we placed an order for delivery to the address of the tulips, paid for + delivery. By agreement, we were obliged to deliver from 10.00 to 14.00 hours on March 8. On the 8th, they started calling the dispatcher on the phone, first they said that the courier was on his way, then that the courier had already been to the address, and there they answered that they had not ordered. In the end, it turned out that the wrong address, and then the wrong courier. And there are no flowers until 16.00. After continuous calls, after 17.00, a guy answered who said that he was the director and his name was Nikolai. When contacting him about a problem, he answered and behaved rudely, was rude, interrupted, not allowing them to have a conversation with him, said that they had problems with the program, and in the end he put down the phone altogether and could be heard talking to other employees. Then he said, "do whatever you want," and hung up. Attempts to call from other phones did not lead to anything. The flowers were delivered after 6 p.m., after 4 hours of continuous phone calls. The women's holiday was ruined. I will not have any more business with the rented office, and I do not advise others.
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March 9
This is the second time I've encountered low-quality products and service in this store. Last time, on 8.03.25, I asked the sellers to prepare a bouquet of 7 tulips, because there was no time to choose. Trusted me. In the end, the result left much to be desired. I got flowers that looked very tired. The photo shows how they look the next day. I'm very upset. I don't plan to come back here anymore. At the same time, prices are above average.
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May 30, 2024
I tried to order roses for a friend, and I was satisfied. The choice on the site is wide, I found what I wanted without any problems. The prices are normal, the quality of the flowers is good, all fresh, delivery on time. The packaging is also on top. Overall, a great store, I will order more!
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March 14, 2024
I ordered the delivery of balloons remotely, paid with a Russian mir card, everything went great! All wishes were taken into account, delivered on time, the balls are beautiful, the birthday girl liked it! I searched a lot of websites with balloons, it really was the coolest, I was not mistaken
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March 8, 2024
The order was placed on 8.3.24 (21 tulip suites)
I must say right away that there are no complaints about the quality and freshness of flowers, but the quality of service and customer orientation are zero.
I placed the order before lunch, on the website it was possible to choose a convenient time for delivery, I chose up to 15-16 hours, as a result, they called back only at 5 with a request to postpone delivery due to heavy workload, well, without problems, we met them halfway.
In fact, the photos on the site do not correspond in any way to what they can bring you (I attached the photo), the promised photo before sending, which is also written on the site, naturally was not. A bouquet was brought, the packaging was not even fixed with an elementary stapler, everything fell apart right in the hands of the courier, who himself said during the transfer, "I do not know if it should be like this, but they gave it away." I wrote to the telegram chatbot, they first said that the bouquet goes without packaging at all and it is wrapped and fixed in paper that could move out, but there is no question of any fixation, it was just a sheet of wrapping paper folded a couple of times. Therefore, the question is, why mislead customers with those photos that are presented in your accounts, when in fact you will not bring me what I see, there is no mention anywhere that the photo is illustrative, why come up with some ridiculous excuses in a telegram, instead of just calling and bringing Your apologies? Well, yes, it is easier to send a template in a telegram to the customer's dissatisfaction and let him "drink water".
If you think that there is some kind of fiction in the photo, if you never know who from the company's management wants to contact, etc., I can send a video from the cameras, it shows in what form the order was delivered by your courier.
And judging by the comments, this situation is normal for you and you are not making any conclusions.
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March 9, 2024
Avoid this store.
For work reasons, I am very far from home, I wanted to please my family with flowers by placing an order in an online store. I was counting on decent service, but I was only disappointed.
I made an order for March 8th. Unfortunately, for a number of reasons, I could not do this in advance. The consultant manager in the chat on the site assured me that delivery is still available, after 16:00, and I can safely leave an order on the site.
Actually, I issued it and immediately paid for it. I ordered 3x15 white tulips.
After 18:00, I wrote again in a chat on the site how things are with delivery, is there an approximate time, to which the same polite manager (or another, it does not matter) clarified that the order is in the queue for assembly, delivery is expected after 21:00
On their website, it is indicated that the store itself is open until 23:00 during the holidays. In fact, at 00:08, the courier calls the recipient (why, it's not clear), and it's clear that no one will answer.
Total: the order was delivered only on the morning of March 9th. A great surprise - flowers ordered for March 8th arrive on March 9th and are agreed with the recipient.
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February 14, 2024
Hello, I decided to order a "novelty" rose, I thought everything would be beautiful, to give it to a girl on February 14.Guys, I'm telling you right away, it doesn't look like a photo from the site. The girl manager explained that it was necessary to pluck the extreme petals of the rose and everything would be beautiful. You can also see that the roses in the center of the bouquet seem to be plucked. It was me who had to buy a bouquet for 350 rubles and pluck the extreme rose petals after it was packed, with humor guys. The bouquet is not worth the money. I do not recommend it)
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February 23, 2024
The flowers have arrived, this is probably the only plus. I had a better opinion of you ...
1. The courier handed the flowers right in the paper (seriously?)
2. They were 2 hours late from the agreed time. And if the girl was asleep?
3. As I understand it, no one even thought about the handwritten note?
4. They didn't even remember about the promised 10% discount, although I indicated that I had it.
5. The courier called the recipient (I asked not to do this)
Thanks for ruining the holiday.
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June 3, 2024
I come here when I need roses or tulips at the last minute. Sellers will always help you choose and pack quickly. It's convenient when time is short.
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April 30, 2024
I went to buy my mother a bouquet, and we quickly found what we needed. The prices are normal, the service is hassle-free. Mom liked the bouquet, the flowers lasted a long time.
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March 12, 2023
Thank you very much. Everything is clear, on time, beautiful. The administrator did not refuse to help, she helped to arrange it. With great gratitude to you. Girls, prosperity to you, success, and the well-being of your organization. Be happy. I will contact you.
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March 4, 2024
My order was not delivered at all. The order was before 12:00. At 12:30 I call to clarify where the courier is. Oh, we didn't print your order. It turns out that no one collected it... To the question, how so and what to do? Take my order urgently! they offered to send them an advance payment without a guarantee that they would be delivered even by 13. I didn't hear any apologies. I do not recommend it.
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March 5, 2024
Thank you so much for the flower delivery, everything was prompt, the surprise turned out to be a bang! Good luck and prosperity to you
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January 3, 2023
I would like to express my gratitude to the staff and the head of this flower shop. I'm not making an order for the first time, they always go to a meeting, there are a lot of different offers, and most importantly, there are always fresh flowers that have been standing for weeks! Thank you for your work and organization! I recommend it! Alexander from Moscow)
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March 8, 2023
Since I was asked to leave a review, I will take this opportunity. The unit that I set is an estimate with a big stretch, because the real assessment of the quality of work has negative values. And when I ask you to connect me with the manager in order to come to a compromise and solve this problem. I'm just being ignored. I'll write here, maybe then they'll pay attention. Despite the fact that my order was confirmed, on March 8 at 5.30 pm I was informed that the FLOWER SHOP HAD RUN OUT of FLOWERS, and they offered one version of the bouquet to replace the one collected from the leftovers. Well, or a refund. Considering that there is actually no time to go to another store, I had to agree, But the best thing started later, when the bouquet to replace in life turned out to be some kind of small broom and without the greeting card that I ordered. It's just a spit in the face. I hope the store will pay attention to my review and deign to contact and find a way out of the situation, they have my contacts because I wrote to them.
I recommend this store to everyone else if you want to see your wife in tears and spoil your holiday.
In the photo you will see what was considered an equivalent replacement for a bouquet of 25 white tulips.
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March 8, 2024
I ordered flowers for my wife on la-rose.by . Delivered almost 1.5 hours late. My wife was in a hurry, due to the sluggishness of the courier, she was late. Disrespectful attitude towards customers.
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March 8, 2023
Always fresh flowers, beautiful compositions, a large selection, prices do not bite, polite and beautiful staff))) I recommend.
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January 26, 2024
For 9 months in a row I have been going to get flowers. Polite and helpful staff, ready to help.
The quality of the flowers is good, they cost an average of 2 weeks, but sometimes more.
And the prices are adequate
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March 13, 2024
The flowers were delivered, there are no complaints about this. A nice bouquet. But the postcard with the important words was not delivered. And this played a key role. Upset.
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March 8, 2023
I ordered tulips by March 8, and was offered a bouquet of yellow pink and orange tulips. I specifically asked if they could make me a bouquet only of yellow and pink, to which I received an affirmative answer. But the miracle did not happen, the request was not fulfilled. The delivery was delayed by almost three hours. The freshness of the flowers also leaves much to be desired.... I will never contact this store again and I do not advise you.
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October 16, 2023
Good service, excellent selection, wonderful bouquets and fast delivery.
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July 27, 2022
I have ordered bouquets for a girl here more than once. Sometimes the necessary colors are not available. But the store employs professional florists who easily picked up analogues every time. The girl was not dissatisfied with the bouquets from this store yet.
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September 26, 2023
Great store. Always pick up fresh bouquets at a good price 🌹🌹🌹
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February 14, 2022
For the first time I decided to try to order flowers and delivery through this organization! How many positive reviews have been written, then I have nothing left but the negative!! I am on vacation in Russia 4500km from home, on February 14, I pre-arranged and paid for a bouquet of flowers to my beloved woman! Previously, they asked me for what time you want delivery, agreed from 9.00 to 12.00, everything is without problems, the courier will bring everything! Not only did he appear at 14.10, but it turns out that he called my wife at work more than once and asked what time she would be because she might not be in time, there could be no question of any surprise, and when I called them and asked, they told me that the courier was already arriving and a letter came to the post office that the courier had just accepted my order, and that was at 12.39!! In general, think before making a purchase in this store!!! P.S. Instead of daisies, chrysanthemums have arrived!!!
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March 8, 2023
I ordered two bouquets, paid in advance, delivery should be from 10 to 12. As a result, they were brought at 17, flowers are not of the best quality, photos are not discounted, I do not advise this store
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August 3, 2021
A great flower shop.
The florist is a professional in his field
The super team helped me surprise my friend, the delivery was made on time.
Everyone is happy! Thank you very much
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March 1, 2022
Great service! The girls are smart. I ordered the delivery while in Russia. We consulted on Viber and photos. We have collected a gorgeous basket. I am very grateful to them. I will order again, a year later, I am in Russia again.
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September 17, 2022
An iconic place, I order flowers only here, excellent prices, service, and good people
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March 14, 2022
I made an order for flower delivery on March 8th in a week. As a result, another bouquet was brought. To collect the one that was in the order, they said that the necessary flowers had run out and left me with nothing. I do not advise you to rely on the conscientious work of this organization.
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May 15, 2022
With more, a good store and flower delivery would be even more reasonable and the prices would be generally gorgeous
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August 28, 2021
The staff is very polite and friendly. I buy bouquets only from them now. They are collected quickly and take into account all wishes.
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October 15, 2021
A wonderful store, everything is at a high level. Pick up flowers and a gift for him for any occasion. I recommend it!!!
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March 8, 2022
I ordered a bouquet of 15 roses for the first time in my life .I paid for everything, agreed in advance from 19 to 20 and brought it an hour later, but I understand there are a lot of orders.But the bouquet ruined everything.they showed the old one- here is the photo of the first one that the store showed and the second one that was brought.I'm 60 years old and I'm sorry that it happened.Although I read everything, do they write a great store or do they cross out reviews?
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December 4, 2021
Very polite and excellent staff, flowers, New Year's gifts and much more at the highest level.
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March 8, 2022
They ruined the party. It was planned to pay in cash, the courier arrived without change, while no one warned me that everything should be up to a penny for the calculation. Terrible service
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December 29, 2021
Everything is fine, very fast and high quality, I advise and recommend everyone
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January 22, 2022
A good salon. With a reverent attitude towards their customers. Well done! I like everything.
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April 17, 2021
The most beautiful and freshest flowers.There are also indoor plants, soft toys, postcards, gift wrapping.
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April 12, 2021
I ordered the delivery of flowers to the girl for her birthday at the specified time. Everything arrived on time. I liked the flowers. They also signed a holiday card. I recommend it!
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March 13, 2021
We collected a gorgeous bouquet at a pleasant price and delivered it on time. Lush and bright basket ❤❤❤❤❤Thank you very much!
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March 26, 2021
Thanks for the good and fast delivery!! Everything is very pleasant and polite :)
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March 28, 2021
Thanks for the nice flowers)
And for good workers)
It was necessary to drastically change the delivery time, everything was changed without any problems)
Thanks to Anastasia)
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March 8, 2021
We made a pre-order, 2 bouquets of tulips for March 8 at 12:00. It was delivered only at 14:30. Some of the tulips are broken, the leaves are the same. I do not recommend this store.
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August 27, 2022
A cool store for this neighborhood! It hurts the eye
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February 9, 2022
A great store with a good selection of colors
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July 18, 2021
Excellent flowers, delivery is always on time, the flowers are fresh.
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August 26, 2021
beautiful bouquets are also made at reasonable prices
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