Good afternoon, I want to tell you a curious case that happened today on 12/28.23.
I'm starting, yesterday 27.12.23. I Pavlenko Mikhail Vadimovich purchased in the store "Lacoste" is located at the address: ბათუმი, Grand Mall, ხიმშიაშვილის ქ. 29. Things, one set of suit and shoes.
Today is 12/28/23. I wanted to make a refund of all items for a reason: "The color of my clothes and shoes did not match my wardrobe."
And so in the store where I bought all these things, the director named Nino said the following: "You cannot return the product and your money, because the clothes and shoes were bought at a discount + promo."
So is it possible❓ This is legally considered normal❓
In fact, on the official website we can see the following information: item No. 4. "დაბრუნება შესაძლებელია იმ შემთხვევაში, თუ პროდუქციას აქვს შენარჩუნებული სარეალიზაციო იერსახე, არის იდეალურ მდგომარეობაში და მასზე დატანილი ქარხნული იარლიყი დაზიანებული ან არ არის მოხსნილი/დაკარგული."
☝🏻The link to read paragraph No. 4: https://dressup.ge/ka/content/8-dabruneba-da-gadacvla
Well, the amount was spent quite a lot and it is very unpleasant.😒
The only way out that I was offered was to buy goods for the same amount that I spent on the dressup network.😐