Very low level of service during maintenance. Pre-registration does not play any role. You'll still be served when it's convenient for them, not when it's scheduled. I had to come four times for 200 km. I'll sign up, I'll come, and they: oh, it won't work today.
Yesterday we did IT from nine in the morning to eight in the evening. THAT is planned, routine, no work beyond the scope of the regulations, no breakdowns. And at the same time 11 hours!!!!! The manager is not answering the phone. He says he doesn't have time to answer the phone.
The masters recommended replacing the front brake pads. At the same time, the pads are new, they were replaced on the previous one. I sent the certificate of completed work with this replacement to the manager. There is no reaction. In this case, how can you trust the recommendations of the Aster masters about replacing other spare parts?
Before THAT, I asked the manager to replace the bulb in the headlight. They haven't been replaced. Apparently, eleven hours was not enough for this...
I told the Aster customer service that I refuse to be serviced by them, but insist on maintaining the warranty, since I will be serviced in another, good service. In response: we will discuss it with the management and call you back.
They didn't call back.
I decided not to give a damn about the warranty, but not to deal with the Aster service. Nerves and time are more expensive to me than guarantees.
A good car dealership, there are new cars and used ones. Cars are accepted in trade-in at favorable prices! Thank you for your work!
Talap's service manager is generally a great guy! He knows his job well!
And Director Abzal is such a friendly and pleasant person!!!
I would like to express my gratitude to the manager, Malika, for the top-level service. Fast, accessible and competent. I wish you all the best and I wish you a happy New year.
If you don't want to lose your nerves and money, don't contact this office, they just pump out money in any fraudulent way, they pour the cheapest oil, the price tag is not real at all, the call center says that it takes place every 10 thousand, the service is required to take place every 5 thousand, the shock absorbers of the rear doors broke after 4 months of operation, ordered replacement, they haven't been able to send spare parts for two months (at least they've admitted that it's a marriage).
It's a pity that we didn't study the reviews of this company earlier, we wouldn't have contacted you.
In general, it is quite a good car center. Yes, there are various brands of cars and there are plenty to choose from to suit your taste and pocket. But the impression was spoiled by the fact that when we brought the car for sale, we were given one price, after an hour's inspection of the car another, and then generally sending all the data to the head office, they gave the price an order of magnitude lower than the market value. Although it was clear that after buying our car, they would still sell it on the market. Therefore, we refused and were able to sell at the market price. That's their huge disadvantage. And if you don't sell your car there, then you can basically buy a car there. They will check everything for you there and tell you by car what is wrong.
Everything is of course beautiful and as in any salon at the level, but there is always one Thing.Used cars leave much to be desired . If you decide to take it, then do not regret 5000/10000 thousand for a good expert so that you do not regret buying tomorrow . And don 't come with a crowd of relatives who kind of understand something .
The worst car dealership, the managers are not competent, deceive, give a guarantee of technical and legal purity, but in fact, the cars are broken-broken. DON'T BUY THERE! Cars of the worst quality.
A very good car dealership, courteous staff, prices as well as on the sites, they gave insurance and winter wheels as a gift, I recommend, they will tell and show everything
Excellent service, they bought my car, the guys worked quickly! Thanks to all the employees of Aster avto Kyzylorda. I wish you prosperity. I definitely recommend it to everyone👍👍👍
God willing, today we were lucky to get a C5 in Omo from the Aster salon... Thank you to the staff who fulfilled our prank, all our requirements special to Mrs. Venus and also to Alibek ... You are the fruit of your work... "I'm sorry," he said.... From here you will not regret alsanvz....
There are good cars too. When handing over your car, the price is knocked down by half. The managers are young, they work well, they are sociable, everything is fine. It was necessary to open such salons a long time ago, it's a good idea. I liked. It's a pity that my car was underestimated as I expected.
A wonderful car dealership . managers work for the client. they will help you choose what you want . they will help you arrange it. They will help with the maintenance of the car . I recommend
If it is possible not to visit this car dealership, take advantage of this, your opinion is not taken into account, you will not find the staff, if you want something, then you better take it and tell the manager or even record it on a dictaphone that he heard or saw it, because dancing with a tambourine and the search for the guilty begins, but You will not find anyone to blame.
I am very satisfied with the service, I handed over the car and bought a good car there. Everything is quick and easy, evaluated and redeemed in one day.