Terrible service and pampering by one sales consultant! Two cool girls, calm, literate, polite, competent!!!But Olga Ivanovna Rekut, it's something with something!!!You can't tell me in a nutshell!A couple of days ago, we came to this store to buy a sofa for a disabled mom! I liked the model, the color and the price! But they replied that they couldn't sell it to us, it turned out to be the last one! Having arrived today on April 1, we went to the store for a different color in the hope of more, or maybe we have already delivered ours! We noticed that there's a price tag on the couch! That is, it is on sale, so why can't they sell it to us! We were talking at the cash register!
Olga, the consultant, raised her voice and immediately replied, "We can, but we can sort it out and take it out ourselves!
No questions, it's not difficult for us, the four of us arrived!!! While we were waiting for the paperwork, Olga, showing other clients the sofa, pushed aside another sofa and it flew into our disassembled one, we turned to her so that she wouldn't throw things like that, because it was a mess! To which Olga replied aggressively, you should see how we move these sofas!!!!! We replied: it's a good thing we didn't see it!!!! But today, by planting, we saw it! Other customers, to whom Olga showed the sofa, turned around with round eyes and quietly walked away from what they saw and heard!!! And Olga continued her rude and incompetent communication with us: I could not sell you this sofa, But I'm doing you a favor!!!She replied!By the way, tomorrow I need to pull the sofa to this place myself!
I would like to add:Please excuse me, but we, the Customers, are not interested in what Olga should or will do in the workplace tomorrow!!!
Now my desire to visit the store Ami furniture on Solomovaya Street has completely disappeared, melted, disappeared, dissolved!
Kindly ask the store management! Pay attention to this employee! Maybe he needs a vacation!? Otherwise, with this situation and communication with customers, the turnover may suffer!!!
The store is located in a good location. You can buy not only furniture, but also interior items. The quality of the mattresses is good, which is not to say about the furniture itself.
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Anonymous review
August 20, 2023
You come to the store, choose yourself, buy furniture almost by yourself, you negotiate the delivery yourself-you need delivery, but there are no movers, delivery is also from a third-party organization, you need to negotiate separately. They haven't heard about the customer service there. In general, a trip to the market of the 90s, so I'll say about this company'