Maps • Orsha • Furniture stores

Laguna

Rating 4.2
Closed until tomorrow
Orsha, Pahraničnaja vulica, 4А

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Orsha, Pahraničnaja vulica, 4А
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+375 33 333-49-32
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Rating 4.2
217 ratings
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46 reviews

S
Level 7 Local Expert
September 15
I have been to this store many times. The store seems to be fine. But the staff, not only are they not polite, but they also work "to fuck off" ... They recently bought a computer chair for a child. I asked for a Bruno chair at the checkout (there was such a name on the price tag). A box was brought to me from the warehouse and placed at the exit. I paid for the product and received a receipt with a warranty card. When I left, I asked to open the box and show the chair, check on the spot for all the details (because we were passing through the city and would not like to return due to the lack of any small things). Olga Vladimirovna MIRONOVICH, the consultant, replied to me: "The name of your chair is written on the box, and in general, your receipt is your guarantee." Apparently, it was VERY difficult for the consultant to get up from his seat and open this unfortunate box. We took the box and left. And how unpleasant it was when the next morning we opened the box to assemble a chair, and there was not our chair. I went to the website and looked at the name of the chair that I asked for at the checkout, well, did I take this name from something?! But our chair has a different name - Junior, it turns out. I thought I had messed up something. I had to refuel the car again and go to change the goods with the baby twins in my arms. Of course, I was very angry, but I held on to the last. I went into the store and went straight to the chairs. And yes, indeed, there is a price tag on our chair with a different name. They have the same price, but the names are mixed up. It took a very long time to replace the product. I told them three times that they had the wrong product name. But no one reacted to this. When the box was brought to me again, this time with our chair, I also asked to open the box and make sure that our chair was there. The same OLGA started shouting again that the name was written on the crown and that was enough, and that she brought me what I asked for.... In general, I did not get an apology. And yes, no one has outweighed the price tags. I hope I won't have to return to this store anymore. Not a consultant, but a boor...
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А
Level 2 Local Expert
May 25
Not customer-oriented employees, no one is interested in how you take out your goods, everything is brought in common boxes, take it in pieces in your hands, threw it in a pile, offered a package that only contained the complete set of goods, I did not see any interest in helping to put the goods in a package, impressions from the store are negative (
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1
Level 5 Local Expert
July 1
The eye sees - the tooth is numb. You bring money in order to buy. You see what you want to buy. And for you, leave the money, take it at the meat processing plant - the "Assemble yourself" constructor. I came for the furniture, not the designer. You can't buy a table. Maybe you'll start selling chairs like that. And this is legal, there is a trade in samples, but I have not seen such a warning. How do you understand whether sellers or a trading company are cheating?
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