There are no complaints about the sellers. There are questions about the work of the service center of this manufacturer. When unpacking, it turned out that they did not put a high-quality part. In order to replace it under warranty, you need to go to the SC to file a claim. It is open until 18:00. There is an option to register in the store: it is open until 20:00. The store took copies of the contract, receipt, and other documents. Then the photo of the part was sent to Viber. 14 days for consideration! The product has been waiting for about 2 months. Okay, the OTC missed a low-quality part, but replacing it shouldn't be so problematic...
RATING 0 OUT OF 10 ordered and paid for a bed with delivery on 21.10 ,they called from collcentra and said delivery was up to 10 days (they did not say that 10 working days)On October 30, on the 9th day, I contacted support to understand where my order is and when it will be delivered, to which they answer that delivery is up to 10 (WORKING DAYS)what I was not told about ,there was a discussion where I realized that there was no point arguing with incompetent employees who did not know how to work with clients,I think I'll wait okay ,today is 01.11 ,9 working days (11 days from the date of payment ),I turn to what they tell me that today is unlikely and that the 10th day of delivery (WORKING) it's Monday 04.11 (14 DAYS from the date of payment ), to which my fifth point explodes and I dial directly into the online store , where they tell me that if I arrive myself and on Asanalieva Street , I will be able to receive my order , but delivery to me will probably be organized today , after which I start with to say in a raised tone that this is absurd , it turns out that the CLIENT is to blame for paying for delivery and the entire regulations of this organization say that the client is wrong in any case , then I ask them ( do you have your own delivery service ?Or hired ) The answer is hired.
Do not use this service if you respect yourself and your time, and in the end I will add .
IT WILL REACH LUKASHENKA ON MONDAY!)
I am attaching a photo
I bought a fan in your store today. At the checkout, the employee did not like the fact that I chose the product meticulously and looked at almost every detail. Mockingly, the employee asked me why I didn't look inside the product itself, didn't study its interior.
The consumer has the right to a free choice of goods! Why is this right being exercised in your store with such claims?! It's not clear.
As a result, I do not want to buy anything in the store at the address: Minsk, Kuibyshev str., 40.