We bought sofas and an ottoman, everything went bad because of the filler in the ottoman, the fabric stretched and the back sagged, the corner sofa filler from sleeping became dented
Nowadays, this is an ordinary Chinese store, I bought a lot of things at one time, which can be said, the network is very active, the goods are ordinary Chinese, I repaired my chest of drawers 2 times under warranty....What is nice is that the guarantees are fulfilled, but the declared furniture assembly is only for a fee and then not officially
Probably such stores are needed, at one time, when there was a general shortage of Furniture and I had a new, but absolutely empty apartment, I would have dreamed of such a store, but now if I had a new apartment, I would hardly go to this store, it would be better to look for a better product
When buying, the product was not enclosed in a package (I had to carry it in my hands, which caused a lot of inconvenience) . To the question:Can I have a package? The answer is this:And we don't have them. The second seller (a red-haired woman), who was sitting next to her, twisted her face and clicked her teeth in displeasure. We are disappointed with the staff and the level of service.
Positive:friendly and unobtrusive staff, a large assortment of goods.
Minuses:it is necessary to check the complete set of the product directly in the store, if possible.But this is rather not a claim against the store itself.
I have been waiting for a response to the application for the elimination of defects in the purchased furniture for 4 months. When visiting the store, they promise to call every time-tomorrow. It is very sad when the store employees are "fed breakfast".
The advantages of the work: the service at the time of purchase was fast and polite, thank you.
The disadvantage is big: when returning the product (the blanket did not fit the size), the money will be returned only after two weeks and via mail.
Why is that? I agreed to the exchange. It's a pity that it happened that way...