Since the launch of the terminal on 14.04, we have been calling Lankard every day..they react..Only the cart is still there..our customers run to ATMs..and we are suffering losses...no drastic measures...maybe you can already call their company every working hour and then a miracle will happen? A wild machine..God forbid it's not a map..and the app is in the phone...rejected...we curse our decision to contact Sberbank and the corresponding chain - lankard
Excellent equipment. Modern. New. The price is super! Competent staff. Especially, many thanks to Olga! In general, I recommend it, any entrepreneur will be able to choose a suitable option here.
They addressed the problem of a malfunction of the payment terminal, firstly, upon arrival, the staff did not know who to send this question to, they spent a long time figuring out what to do among themselves, secondly, they kept the device for repair for a very long time (about 4 months), finally, when they came to pick it up, they flatly refused to give the device without payment I had to pay in a hurry, which created a lot of inconvenience. In general, we were very dissatisfied with both the service and the indifference to the client.
We sold terminals for 900 rubles apiece. And there are no spare parts for them. Stupidly, the charging cord cannot be found. How can you treat customers like this? I should probably warn you that you sell disposable toys.
Super well done. Friendly staff, everything was explained and shown. Even, maybe in their opinion, ridiculous questions were answered. Everything is tactful and fast. Well done.
I have an alpha checkout. The cashier does not allow you to make a payment, because he constantly does not see the COEX system, you have to turn it off, remove the battery, unscrew the lid with a screwdriver, take out the flash drive and insert it back. The cash register did not work from the first time it was turned on. The master from lankard came and changed the fee, said there would be no more problems, but he was wrong. Then they said what the matter was, they could not tell, they only said to bring the cash register to the office on weekdays from 9 to 18, and we work seven days a week from 9 to 22 and there is no way to do this, besides, it is not a fact that the problem will be fixed. Our organization is constantly losing customers due to the inability to make payments. I really regret this cooperation.
They wanted to return the rental register. The driver arrived and began to compose, saying that the charging wire is not ours, let's have another one. Although the cash register was hardly used at all and it was not charged. There is no answer to the request to show which wire is needed.
The main thing for this company is to get money, then they don't pick up the phone, you have to call all possible numbers when you get through - in response, something vague like "everyone is to blame, but not us,". As a result, a month has passed since the payment of the cash register - there is no cash register. Disgusting attitude towards the client.
Thank you, Dmitry, for your attention to the client. He explained everything about the software sales register, talked about the possibilities. We will buy from this company.
The most operational company supplying terminals. If you want to quickly open a point of sale with card payment acceptance, come right here. They will help you, set you up, and teach you everything!