In my opinion, this is the best hotel in Pitsunda. We have been coming here for three years in a row. I fell in love at first sight when I saw these Chalet-style houses. It is an atmosphere of nature and comfort. Panoramic floor-to-ceiling windows are the best thing that could be thought of for a hotel located on a mountain with such a magnificent view of the sea.
Positive:
1. Beautiful houses, interior, well-groomed territory, good repair.
2. Maintenance. Since this year, we have taken up the service. I would have given a minus for our previous trips. Now the attentive and polite staff, everything is on time, everything is very tasty, overall good service, which is rare for Abkhazia.
3. Silence. There is no resort fuss and night festivities. But at the same time it is not a remote place, if you want to take a walk, you can get to the center
in 5-10 minutes.
4. Veranda. Even in the heat, there is always a breeze and comfort. You can always take a walk from your room to the veranda, order something delicious, work with your laptop (Wi-Fi is available), read a book or just admire the awesome sea view 😎
Cons: we've been vacationing here for three years in a row, and still haven't identified it))
The only thing is if after such reviews there are many people who want to come there, and one day they will tell us "sorry, there are no available rooms" 😃
But I hope this doesn't happen.)
It's a good hotel, I liked it.
Among the obvious advantages: responsive and courteous staff, modern furnishings, its own fenced and equipped territory, a cafe with a simple but high-quality kitchen and a beautiful veranda, from which a magnificent view of the sea opens in the evening. Breakfast is included (this is a huge plus). Regular cleaning of rooms.
From what some visitors might not like (it didn't bother me specifically): it takes about 10 minutes to walk to the beach, but at the same time there are regular flights on the hotel beach-mobile. Since the hotel is located within the village, you can meet cows and traces of their vital activity along the way, in the morning you can wake up to the crowing of roosters and the mooing of cows.
The Swallow Hotel has a beautiful view of Pitsunda, but keep in mind that the beach is 20 minutes away. The hotel has an electric car that will pick you up and drop you off according to the schedule. The territory has Parking for cars, a Playground. The hotel offers free breakfast to residents and a restaurant is open.
Room 27 is in need of cosmetic repairs. It is advisable to update the mattress, the springs are noticeable. The TV, although it is not needed on vacation, but it is advisable to either hang it closer or move the bed.
There are chairs on the balcony, but no table.
The cleaning is very superficial. Cosmetics are not replenished during cleaning. The problem that arose after cleaning the room by the staff, leaving the keys behind the door on the bedside table, was shocking, but was settled by the administrator- Elmira in the form of a compliment -champagne. Pets are allowed in the hotel. Towels are provided for the beach.
The management needs to refine the service, for such a pricing policy. Carefully check the staff who are hired.