Latte is a place where you will be fed with rubber and spoil your mood!
If you want to spoil your evening, test your teeth and nerves, welcome to Latte. I've been here before, and everything was more or less fine, but what I saw this time turned me from a loyal guest into a person who doesn't set foot here anymore.
I ordered carbonara with beef. Spoiler alert: it can only be called beef according to the documents. The meat was so tough that it was impossible to chew it or even cut it properly. I told the waiter about it, and then the real circus began. Instead of solving the problem, another waitress came and asked if I wanted a replacement. I asked them to either make a normal carbonara or replace it with beef stroganoff.
A few minutes later, the first waiter returned with a brilliant answer.: "The chefs have tried it, and the meat should be like this." I wonder in which world is this the norm? I showed that meat can't even be cut with a knife, but the staff didn't care at all. Moreover, when I offered them to try the dish themselves, they refused and started being rude. It was clear from the expression on the face of one of the employees that he was definitely not up to customer service.
But that's not all! When the dishes arrived, they didn't even give me forks and spoons, so I had to remind them. The atmosphere is like in a cheap diner, where the customers just spit on.
The most interesting thing is that the man at the next table said that this was not the first time this had happened here. That is, it is a system, not an accident!
In the end, I paid for this horror without a scandal, but after such an experience, Latte is blacklisted forever. The staff is rude, the kitchen is a disgrace, and the attitude towards the guests is nothing. If you want normal service and edible food, look for another place.
I do not recommend it!
A great coffee shop where you can drink good coffee in a cozy atmosphere, relax, recharge for the working day, or just make an appointment. There is also a delicious kitchen, polite staff.
A very cozy and beautiful place! The sweets are fresh! The coffee is hot! The service is excellent!🫶🏻 I advise you to spend your free time and take a break from the hustle and bustle!💖
A good interior, a pleasant place,delicious dishes,the summer garden is cool ,the menu is beautiful, I am glad that the service is already included in the price of the dishes, the conifers next to the summer garden are amazed.
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Армида Сулейменова
Level 5 Local Expert
September 7, 2024
The place is very comfortable, the prices are affordable. Very kind workers, a great place to relax, the order is prepared quickly and efficiently, everything is very tasty) I advise you to go
On December 5, I ordered an Americano with cinnamon. I got brown tasteless water, without cinnamon, but, on the other hand, a full glass. As I understand it, the client service is very lame in some shifts. More often I like everything, but this is the second time in this institution when the barista did something wrong and tried to convince me that everything was fine. I brought the coffee back and already at the beginning of the dialogue it became clear that there was no customer orientation in this particular case. I left the coffee on the barge, I did not demand a refund either, maybe they will be spent on barista courses or customer service training
There are no questions about food, the chefs are great. By complexity maintenance. For the first time, they forgot about a whole pot of tea. They haven't brought it yet. The Spanish cheesecake was not brought the second time..... Well, it happens, that's why it's 4 stars. Everything else is fine.
The food is delicious. The staff is on a solid 3rd floor with a plus. But the owners and their attitude to the service and to the guests leaves much to be desired! I do not advise holding business meetings there, this is not welcome (they may say we are not welcome here)
delicious, cozy, atmospheric, stylish, but the prices are a little too high. good staff. the most necessary thing for our area) we are waiting for the summer to sit on the summer terrace)
A good place is just to put card readers for payment, I understand that banks have too much interest, it's just that I've been used to paying for everything with a card for a long time
The first year everything was fine. The kitchen is delicious, the service is fast and the atmosphere is good. It's getting worse now. Portions have decreased, prices have increased, it has not become as tasty as before. To be honest, I was disappointed, and not only I alone, but also my colleagues no longer want to go to this institution.
The food is delicious, the cafe is cozy but expensive, all the staff is kind, but last time they brought us a burnt pizza, but they made coffee delicious too, I advise everyone there
The coffee is delicious, the service is polite, the pizza is nothing special, the pasta is tasteless how could you spoil the pasta, you can go in for coffee with dessert, but the food is better not worth it
Pleasant atmosphere. Aesthetics are on top. They cook quickly and tasty. A great place for meetings and communication, quiet, calm. A large selection of dishes
Everything is generally good as far as the atmosphere and cuisine are concerned. But when after lunch I called the waiter, doing it as politely as possible, she pretended as if I was calling her for the 150th time, after which they poured coffee into a glass glass, hot coffee into a glass fucking glass!? How is that even possible?
To me, the prices are very expensive for a cup of coffee
The staff are all important in their own right
I can't say polite
In general, I do not recommend it
It's better to drink at home, because your nerves will be calm