We highly respect ultrasound specialist Rahim Laura, but the customer registration/recording system leaves much to be desired.
I want to leave an extremely negative review about the Laurus clerical record system.
An elderly man was booked for an appointment at 12:30, but in fact he was accepted only at 13:30. Waiting for an hour in the hallway is unacceptable, especially for elderly people who find it physically difficult to be in such conditions.
The clinic's record system is clearly not organized properly. If you can't keep a schedule, why even offer pre-scheduled time slots? It feels like the patients here are treated like numbers, not like people who need help.
We are very disappointed. With this approach, the desire to apply here has completely disappeared. I hope the management will pay attention to these problems and review their organization.
3 stars only because of Rahim Laura. The administration is working very poorly. It's very difficult to make an appointment. When you call, they tell you to write on WhatsApp. But they don't answer. I haven't been able to record a child for an ultrasound scan for a week. It's a long way to go there and record it.
A great ultrasound specialist, Rahim Laura, takes over here. It's a pity that she has a long queue, but her examination is worth it. Prices are no higher than in the city.