Lausange. Official Lada dealer
Business hours
Open until 8:00 PM
Directions
Awtavakzal Saligorsk
270 m
Features
Credit card payment
Wi-Fi
Parking
Test drive
Trade-in
Authorized service
Loan processing
Wheel balancing
Leasing registration
Brand:Lada, Vaz
Payment method:prepayment, cash, payment by card, bank transfer, installment, cashless payment
Promotions:discounts, promotions, special offers, bonuses, gifts
Auto insurance type:Kasko/Osago
Information verified by owner
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24 reviews
December 16
Pleasant communication, very good service, they will help you choose the right car and guide you from choosing to handing it out. Respect and respect to the staff, special respect to the sweet and kind girl Diana.
See original · Русский
December 14
I want to erase all the stars for the service in this service!!!
It's just TERRIBLE!
We purchased Lada Vesta SW in October of this year, in Minsk, but because it was closer to Soligorsk, we decided to pass it here. When recording to-0, she indicated that reverse gear was poorly switched on, the fender fastenings were lost and the hum increased with speed.
When transferring the car, they did a small run-in and the manager Artem (unfortunately I do not remember the last name) confirmed everything I said above!
An hour later they called to pick up the car ......
The oil was replaced because on a commercial basis, but about the rest it was said: they refused to look at the gearbox, justifying that up to 7000 is the norm, the fastening cannot be done because the bumper needs to be removed, but there is no engineer (who should give the go-ahead), the hum is due to the hub bearing, but because this is a warranty case, spare parts will be ordered and within 2 weeks we will be contacted and invited for a replacement.
It's been 3 weeks ..... silence....
I'm calling to clarify and make an appointment, where they tell me that they don't know if the spare parts have arrived for sure, but they offer to make a record...we stipulate the day and time of the proposed ones (they assure that repairs will be made in a few hours) ...
We arrive ..... And.....
Almost from the threshold, the girl declares that they will not do everything because they signed up for a day off and the time is later, they say you need to send everything for approval ..... "Leave the car and everything will be done within 2 weeks," we were told.How is it???? The malfunctions are the same as 4 weeks ago, which, according to Artyom, were sent for approval during the first arrival, and the time was negotiated from the proposed one with a re-indication of all malfunctions......We are shocked.... We begin the conversation accordingly in raised tones, after which we were assured that they would try to do everything before 20.00.OK. we leave, we go for a walk around the city because we are not local ourselves.
An hour later, a call: "You have a problem not in the bearing, but in the gearbox because there is a leak. Accordingly, they will not change anything today, leave the car " Tin.... Everything is boiling!!! We're going back.... Through swearing, the replacement begins.
By 19.00, all the stated malfunctions were eliminated, but with the gearbox it was said that they did not know if this was a warranty case...I'm interested, if it's not guaranteed, can we pick it up without making a replacement from them???- If you pay for the analysis and collection, we will be able to negotiate, followed by the answer.
After leaving this center, I realized that it was not worth leaving it just like that....
I am sure that at the first inspection they specifically did not look at the gearbox so that they could do it on a commercial basis instead of a guarantee!!!!!
See original · Русский
July 22
I want to thank and say a big thank you for your manager Diana! 07/22/24 we picked up the car, Your manager worked competently, with knowledge of her business, just a smart girl, everything is clear, intelligible, good knowledge of the product being sold!!! And special thanks for the competent approach to the selection of an employee!
See original · Русский