Three times in a month, I asked for an iced matcha latte, and they all made me a hot latte by mistake.This is simply incredible.If it is my responsibility,i had ordered an iced matcha latte at another lavazza for a whole year without any errors.This is too bad.If don't understand what I want, why don't you ask again?
I take coffee here from time to time. I can't figure out if it's delicious, or if I don't feel coffee at all and it's barely warm... It's like I bought some summer milk, not coffee.
And yes, 15-minute breaks are the norm for this point, especially when the guy is on shift. He walks around, unpacks the goods, pays zero attention to the visitors... And whether there is a 15-minute break is a question.
Because the girl is somehow controlled, and he constantly has breaks.
Take a look at how to improve the performance of your coffee points. Lavazza is a good coffee, don't spoil the impression 🙏