A good clinic, courteous staff.I go there regularly for hair removal. Special thanks to Verkhovodkina. Actually, it is because of this cosmetologist that I go, because only with her I feel open and comfortable.A very polite, simple and easy-to-communicate girl. I am 100% satisfied with the result of the procedures.Thank you 🤗
2 stars is an assessment of the center and the employee for visiting on 04/28/24, And to the excellent specialist of the center - Dr. Verkhovodkina - I would give 6 stars out of 5 possible (the doctor is polite, tactful (I'm not talking about artificial "lisping and licking", but about human adequate politeness and tact of the specialist to the client), knows his business clearly and performs it efficiently, accurately and professionally - 100%!).
But the review is not about her. Unfortunately, there was no free appointment with Verkhovodkina's doctor and she is going on vacation - she had to sign up "blindly". When making an appointment for laser hair removal
, the administrator called the name of the doctor - Orekhov, I looked at Lesante's photo and information about her on the website - a cosmetologist - I thought "great" (according to the photo: age about 35+, brunette with long hair). But when I came to the procedure and saw the doctor, I did not recognize her at all from the photo from the website, there was a feeling that her mother (age about 55, white-yellow blonde with short hair) was wearing a badge with the surname Orekhova, who certainly does not work as a doctor at the center for aesthetic medicine... Further, even more "interesting" - Orekhova could not read my full name correctly from the card - the question is, why embarrass yourself in front of a client who is the only one sitting in the lobby of the center - is it not more polite to invite just by name??? And even, like, with a grin, tell me that they wrote on the card in such a way that it is impossible to read ... ??? Why else put the blame on the administrators?
Then she tried to hush up this situation and be more polite and caring: asking me about the painfulness of the procedure, and performing the procedure three times in the armpit area… but in the bikini area, the "doctor" performed the procedure somehow too fluently and "in places" - either disgust, or unprofessionalism ... Then the next joint - she called the skin in the area of bruises on her legs "dark", and therefore, from her words, "it is impossible to perform laser hair removal in the area of bruises" - so here it is necessary to enlighten the "cosmetologist" that it is not the skin that is "dark", but it is the skin that does not change, since a bruise is the impregnation of subcutaneous fat with blood!, and it is not worth doing laser hair removal in such places because of hypersensitivity / soreness. And also, the "cosmetologist" is not aware of modern SPF products, which can be not only white, but also with a beige shade.
Conclusions : - the center misleads customers (information about specialists / doctors of the center on the website is not true)
- the doctor / specialist does not know how to communicate with clients , namely , it is elementary to invite to an appointment by first name and patronymic;
- Orekhova has shown herself to be not competent and not a professional specialist in laser hair removal, and in general there are questions about the qualifications of this doctor.
- It will be necessary to partially redo the procedure due to its defective / substandard execution, which means that you need to overpay about 60 rubles…
There is no trust in the center as a whole now, but there is only 1 specialist (Verkhovodkina), to whom I will continue to turn.
Two stars for the interior (elegant, pretty, cozy) and courteous service by a doctor L.V. Shushkevich.
Otherwise, it's not good enough. I attended 8-9 laser hair removal procedures, but there is no effect as such. Although the torment is like an electric chair. By the way, I changed the device - everything worked out (not in this center).
A very unpleasant aftertaste from "communicating" with the chief physician of Plokhetskaya E.V. Humiliate a person - for once or twice...It is for this reason that you don't set foot in the center anymore.
I came to remove papillomas from my husband.
Friendly staff.
The specialist doctor is above all praise. She explained everything in detail and told me how to process it. She said to call for a consultation if necessary. The room is clean and tidy, there are comfortable sofas for waiting.
The call is pleasant, the atmosphere is cozy, the girls are all kind-hearted, inquisitive. If I arrive earlier, coffee is always served.
I would like to express special gratitude to the doctor Astreiko Galina Pavlovna, I have been coming here for many years, I tried everyone and stopped at her, she is very sweet, just like her)
I visited this salon at the end of January. The first thing to note is the very oppressive atmosphere in the cabin. As soon as you enter the salon, the first thing that catches your eye is a long corridor, at the end of which two girls are sitting at the reception. Although I came 15 minutes before the procedure, no one offered tea or coffee (I saw it in the reviews here, but probably not to everyone and not always). The salon itself is beautiful, but it is difficult to call it cozy
I did the laser hair removal procedure at the doctor Shushkevich. I did it for the first time. Naturally, I was curious and a little worried, and at the very beginning I tried to ask some questions about the procedure, but it became clear from the tone of the doctor that she was tired and annoyed (according to her, she woke up that day at 5 a.m. Why I need this information is not clear). For example. During the procedure, I did not know what to say about my feelings and if there is a tolerable tingling, it is good. If there is no tingling, ask to make it stronger, if too much, do not OOZE, but ask to lower the current. And this information was already said in the course of the procedure with the phrase "well, a girl... I'm not in your body and I can't feel what you feel, is that logical?" A slight flair of passive aggression and some kind of arrogance accompanied me throughout the whole time. Naturally, there can be no question of any pleasure from the procedure. It's a pity. The salon is a stone's throw from my house, but I'll have to look for something more pleasant.
Медицинский центр очень понравился. На ресепшн девочки все вежливые, отзывчивые, компетентные. Особая благодарность Астрейко Галине Павловне. Лазерная эпиляция с ней на 100%, эффект сразу после первой процедуры. Зоны прорабатывает тщательно, быстро, всегда следит за реакцией клиента, позитивна. Продалжаю посещать данный центр.
A great place for any cosmetic procedures! A cozy and beautiful interior, a polite administrator, high-quality work (you only need to select a specialist so as not to be upset at the end of the procedure).
See original · Русский
Show business's response
Лена Паолуна
Level 6 Local Expert
September 6
I searched for an entrance for a long time among the abundance of cafes and centers in the Mayak district of Minsk, but the search was worth it! I would like to note the wonderful space, the client-oriented staff, and the professionalism of the doctor. The visit to Lesante turned out to be quick and pleasant, the prices for services are also decent. I recommend it!
Классный медицинский центр, определенно соответствующий цена=качество. Есть где оставить верхнюю одежду и рюкзак, удобные диванчики для ожидания. Доброжелательные администраторы и врач, который грамотно выполняет свою работы.
They did an ultrasound of the veins of the lower extremities, the doctors are excellent, they pronounce and explain the description in the process.They did it for a long time but very carefully.Prices are average as in the city in private centers, some services are cheaper than others.
Хочу выразить благодарность доктору Шушкевич Ларисе Вячеславовне. Прекрасный специалист, отзывчивый, грамотный. Прохожу у нее курс фотоомоложения уже второй сезон. Результатом и ее подходом очень довольна. Сам центр с красивым интерьером, администраторы очень грамотно дают информацию, отзывчивые и приветливые. Однозначно рекомендую этот центр!
A great cosmetologist!
I have already been to her laser hair removal procedure twice.
You trust such doctors from the first minute.
And this compliment can be considered a completely justified result after two weeks after the first procedure.
Wow! Super!
Where have I been before?
I know, I know...I tore my hair)))
все чётко организовано по времени, минимальное время ожидания, качественная процедура, минус звезда за расположение - парковку не найти вокруг, зимой это не удобно.
Отличный центр! Вежливые девочки на ресепшн. Обращалась к косметологу, все понравилось. Нет навязывания лишних процедур, все разъясняют. Прекрасный интерьер, удобное расположение.
Очень приятное впечатление от центра, красивый интерьер, внимательный и вежливый персонал, особенно медики, ответят на все вопросы, посоветуют, качественно исполнят процедуры. Удобство в нахождении, недалеко от метро. Рекомендую!!!
Рекомендую данный центр! Всё чисто, аккуратно, персонал внимателен. Была на процедуре лазерной эпиляции - врач очень тщательно проработала, интересовалась ощущениями. От посещения остались исключительно положительные впечатления.
Обстановка внутри конечно прекрасная и дорогая, но качество обслуживание клиентов ниже плинтуса. Мало того что просят прийти заранее, так и еще заставляют ждать, мол "подождите, сейчас вас обслужат". Отвратительно!
Всегда приветливое и учтивое обслуживание. Сервис отличный. Без задержек и накладок.Посещала как гинекологию так и лазерные процедуры. В гинеколологии не задержалась(на то были личные причины),а вот лазеру до сих пор отдаю предпочтение в этом центре.
Не рекомендую.
Могут отказать просто потому что.
При регистрации записи на прием спрашивали жену об одном, перед процедурой начали спрашивать о другом и отказали. А после начали обсуждать криента в негативном свете в присутсвии клиента. Невоспитанный и грубый персонал.
По умолчанию, не требуется справка о состоянии здоровья. Но может почему-то потребоваться и вы просто потеряете время.
Замечательный медицинский центр! Пользуюсь услугами лазерной эпиляции, очень довольна. Результат просто супер!
Врачи и администраторы очень внимательные и тактичные. Также обращалась по вопросам гинекологии в данный центр, помогли разобраться с проблемой.
Ходила на лазерную эпиляцию 19 января. Была первый раз, многое не знала, но, спасибо персоналу и врачу, все прошло очень быстро и комфортно. Обязательно вернусь сюда снова.
Замечательный центр! Прекрасный персонал, который всегда поможет, объяснит и расскажет всё, что интересует! Каждый месяц акции и скидки на процедуры! Возможность сделать себя красивой и счастливой в этом месте - 100% . Советую 10 из 10.
Очень приятный персонал, комфортная обстановка, быстрое выполнение процедур
3
Show business's response
A
Alexandra
Level 8 Local Expert
March 16, 2021
Была на приёме у врача Верховодкиной, у которой, к сожалению, совсем не было настроения работать. Чувствовалось напряжение с первой минуты общения. С её манерой общения, я потеряла чувство комфорта и безопасности, поэтому из трёх запланированных мною процедур, я сделала только одну, после чего попросила на этом и закончить. Так как лазерная эпиляция в этом центре делается болезненно, точно не хочется, чтобы тебе ещё это делали со злостью и пренебрежением. Расстроилась, что наткнулась на такой сервис и потеряла своё время и настроение!