Letoile
13 reviews
April 24
In March 2025, she entered Letual for Expobel.
I decided to treat myself to a new perfume, but I didn't know what to choose, I just knew that I wanted something feminine, but not cloying, and to keep it good.
And consultant Tatiana literally counted my thoughts. I picked up several options, described each one in detail, explained how they would unfold, and helped to understand which fragrance was really mine.
Tatiana is really a person who understands perfumery 100%! From the first minutes of communication, it is felt that she is not just selling, but is sincerely passionate about what she does.
As a result, she left with the perfect perfume and a great mood. Thank you so much for your patience, taste and professionalism! I wish there were more consultants like Tatiana.
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1
May 10
I give all the stars that Yandex has just awarded me to the wonderful Vyacheslav from the perfume department. A man who is really able to immerse himself in the incredible world of flavors, and do it with such dedication that it is simply fascinating.
Perhaps it is a great success to have such a strong professional in your business. We will definitely come back, thank you.
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1
December 11, 2024
The review concerns the online store and offline. I made an order, paid, and arrived at the store in the Galileo shopping center, where there seemed to be a lot of consultants. But my order was not collected. And the most important thing was that I didn't have what I needed, two of the six positions I was going for were missing. Judging by the online store, there were enough of them, but it turned out to be invalid. I spent my time on all this, standing there for 40 minutes while the staff tried to find the product, and yes, I would not have made an order if I knew that there were no such items.
Plastic bags are also annoying. Isn't it already so difficult to order paper ones? People pay for them anyway.
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1
February 12
I would like to share my impressions of visiting the store in the Expobel shopping center . I stopped by after work to buy my daughter a scrub as a gift. While talking to her on the phone to coordinate the fragrance and at the same time sniffing the jars, I accidentally did not notice that one of the jars was not a tester. I lifted the foil to take a sniff. A consultant approached me, but she didn't warn me that not all cans have the "tester" sticker and there are very few testers in general, so I have to be very careful! What started here! A guard with a distorted face ran up to me - pay or we'll call the police. He kept talking about some kind of bitten bread (did he work in a grocery store before?). I paid for it, but I'll never visit you again while walking through the mall.There are other stores that have enough testers and better prices.
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2
March 19
I do not recommend it! Sale of damaged goods and ignoring of claims.
05.01 I bought an eye cream. Upon autopsy, I found that it had exfoliated, and water with a rancid odor had poured out, although the expiration date was in order.
On 06.01, I filed a claim with a receipt and a product, but there was no response for 2.5 months. They did not respond to emails and calls. 03/19/2013 the director said that the cream was "normal", and they allegedly called (there were no calls). No evidence was provided, and the money was not returned.
The store violates the law on consumer protection, the goods are of questionable quality, and the employees are irresponsible. Be careful — your claims will be ignored here.
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April 22
A wonderful store, at the moment cool discounts of 70, 50 35% of the existing price , the consultant girls just can't say, ‘ Well done ", they will help, they will tell , I always visit this place with great pleasure.
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1
February 11
We recruited staff from the street based on an ad. There is absolutely no concept of customer orientation here. There are no testers in the hall, they are not marked in any way. If you want to smell something, the guard who counts crows abruptly runs up and says that you opened the jar, even though it was opened before you. After that, they threaten you with the police and force you to buy it. Neither me nor my friends will ever set foot here in my life. I've been going to ZIA all my life, and the staff there will never allow themselves such an attitude in my life. Even in a Mile, employees don't behave like that, let alone say that…
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2
March 16
The male consultant just killed with his strange vocabulary and excessive persistence. It was very awkward, but they couldn't turn around and leave out of politeness. He managed to insult her husband's beloved perfumer masterfully. We woke up only after a while, and there was a very unpleasant aftertaste. I don't know what the consultant's goal was, but unfortunately, now there will be unpleasant associations with your network. Although everything is beautifully designed, the visual is pleasing to the eye.
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1
February 26
We finally opened)))
Everything is fine, a wonderful store, a large assortment and pleasant prices.
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June 3
I visited the Letual store on Expobel. I decided to take a look and, if I was lucky, buy a fragrance. And I was lucky! Tatiana worked with me. Her work impressed me. It's amazing how she immediately sensed me, my taste preferences! I saw in her not only a professional in her field, but also a person who understands people very well. Quickly, clearly, without unnecessary adjectives and epithets. No clinginess or stickiness. Only a pleasant smile, charm, communication and knowledge. The sales technique is top-notch. She showed me two scents, and I brought both scents home. They're my favorites now. Thank you very much Tatiana!
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December 17, 2024
The sellers are a little strange and for some reason the price and the names speak in a Russian way, but otherwise there are no questions
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February 24
I've visited several times, and they always offer help, everything is polite.
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May 9
This particular store of the chain is one of the best. The consultants are very interested in helping. You just can't leave without buying with such advice!!!
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May 9
At three o'clock in the afternoon, only ONE cash register is open, dirty goods are right in the hall. Employees are chatting with each other
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1