We have been cooperating with this company since September. We need an SMS mailing service for our business. Here we were offered the RocketSMS service. I was satisfied with the cost, the main thing is the result. Thanks to the mailing lists, the number of customers has increased significantly, sales have gone up. We have no questions
I advise you to think 5 times before contacting this boorish organization. We started working on the implementation of yclients, we prepaid the contract, provided all the data. The company's employees refused to work, citing different laws, the fact that the information was not provided in the form they would like - for example, they sent the data not to the mail but to the telegram to the employee, etc. Wasted time. In the end, the company did nothing, and refused to refund the money, citing the absence of such an option in the contract. It's complete nonsense, I can't imagine how to work with such people.
Everything is fine, the company has shown itself only in a good light during our interaction. Thanks to the work of the Mailer service, offers about upcoming promotions, discounts and other points are now sent to absolutely all customers in a timely manner. Technical support responds quickly in case of anything, and in general, we cannot highlight the negative aspects of cooperation
There is nothing to say about the work of the service at the moment, I haven't had time to use it yet, the site is under development, but I can't help but mention technical support.
Integrated the notification plugin in Wordpress + woocommerce. Initially, it was not quite working (apparently, for the old version), the support promptly solved everything. Then a glitch came out with the word "rub" in the sent SMS, which the support at 22:30 promptly helped to fix.
Friend, I do not know what your name is, but thank you very much, humanly, although it was not at all in a hurry for me, but I cannot fail to note your work.
ps award to technical support!
In the morning, the manager called to clarify whether we had decided to use the service, and sent us a new username and password. We had a previously loaded customer base of about 3,000 numbers. We asked the manager how to delete it entirely from the personal account in order to upload a new one. We were given a sample of a written statement and sent it to the post office. The removal of our customer base was refused. Later, on the phone, the person, introducing himself as the head in a boorish form, said that he was not obliged to delete anything on the basis of the "wishlist") When trying to delete the database manually through the personal account, we were blocked access, referring to the inactivity of the account and the expired contract, based on this. As a result, they no longer give access to their personal account - they have appropriated the database of our clients to themselves. Think three times about your customers and the value of their personal data before contacting us
We constantly use SMS newsletters. Everything works better than a Swiss watch. It leaves quickly and is always delivered.
Great technical support, they will show and tell you everything. We are currently testing viber and e-mail mailing lists. Everything works)
Thanks guys, good luck with your work!
They block personal accounts without notifying customers about it, do not return unused funds, rudeness on the part of top-level management. We are preparing a statement of claim against them.
Super! Excellent service, helps to reach a new level in business. After the viber newsletters, the sales of my online store increased noticeably, and many new regular customers appeared. I am very glad that I used your services!
Good service, helped me in business. With the help of mailings via Viber, the company's business has improved, the flow of customers has increased. I recommend.