I bought a phone in this store on March 2, 2025. Exactly one month later, it broke down, i.e. today is April 2, 2025. I arrived at the salon, it is closed. The receipt included a phone number...I'm typing... They tell me, "The employee is sick.".. There is no one to replace the employee. It also turned out, according to the administration...under the guise of a new phone, they sold me a commission, the seller didn't say anything about it.
My problem has not been solved. What to do with a broken phone is not clear...Wait for the employee to recover???, and if he quits...
I wrote a complaint...
I will contact the society for consumer protection...
Be very careful when purchasing in the salons of Mobile Era LLC, check receipts, warranty cards, etc., although this limited liability company has been on the market since 2007 and under the sign of the salon For mobile communications, Life sells commission and second-hand goods.
The mode of operation of the salon - do not understand what. We came 4 times, only one was found open. I didn't work on Saturday. On September 25, 2024, 10.40 a.m. did not work, although the operating mode was from 10.00 a.m., at 16.00 we stopped by - it did not open.
The consultant conveys the information in a crumpled manner.
I do not recommend this salon for an ugly attitude towards customers.
Employees of the year!
I wanted to connect to this mobile network. I came at exactly 12:00, there was a piece of paper on the door that the break was until 12:35, I returned by this time, there was already a piece of paper on the door that the break was until 13:00.
So maybe I should have written right away that the technical break was from 9 00 to 19 00?