We have been a corporate client of this telecom operator for many years, but when the issue came to reissuing the document, it felt like every employee in the company worked no more than a day, and if more, they learned only to be rude! To contact the corporate customer department, you first need to call the call center for individuals, and after the card is deposited, either they will hang on the waiting tube, or they will spend half an hour finding out the number for legal entities (absurd: employees do not know the numbers of their own departments). After that, they are sent to several different addresses in order to transfer two pieces of paper and each of the addresses has its own rules. But the employee at Pobediteley Avenue 1 (contacted there on 01/30/2025) communicates as if we owe her something. They haven't heard about customer orientation in this company at all. But the most interesting thing is that this whole circus is due to the fact that the company does not know how to recalculate. Thank you for spending half a day with several employees.
Veronica's manager is just a super specialist! The second time she helped solve a non-standard problem, which two specialists categorically refused to solve in another office at 23 Nezalezhnosti. She was super courteous and correct. I helped the intern who designed us, while simultaneously dealing with other clients! Just a sorceress! There should be more of them!!!
Fast service, there is a queue from time to time. The room is a little stuffy, I would like a more intensively working air conditioner. The very quality of the connection was satisfied, no complaints