I had a haircut from Master Elena today. I came out with tears in my eyes, I wanted to trim my hair and make a curtain bang. There are no questions about the haircut of the ends, but the bangs are specific. First of all, the master addressed me as "you", although she saw me for the first time, I am not 15 years old and this should not be. Secondly, I explained several times what kind of bangs I wanted, but in the end it turned out not what I wanted at all. To which the master replied that I have dry and thin hair, she can't do anything more, I don't have thick hair, but I don't have three feathers, my hair is medium thick, long, well-groomed. She asked me to cut her bangs, and Elena said, "Oh, I don't know, it's only going to get worse." I asked her to at least style it beautifully, there are three snot hanging, I ask if this is the final option, they tell me yes... we tried several times to brush DRY HAIR. The master did not even think about thermal protection for my "dry and thin" hair and did not use it. I asked her to at least wet her hair with water to style it, but the master just said nothing and continued to barely touch her hair with a comb and blow a hairdryer.The bangs were not laid down from the word at all, Elena said "put it at home." Why did I come to you to pack at home?? Plus, while she was trying to fix it somehow, I was fingernailed so many times that my forehead started to hurt. I understand that this is not some kind of high-level salon, but this does not mean that they should scratch my forehead, tell me to pack at home and poke. There were happy women and friendly craftsmen sitting next to me, and Elena alone was probably not in the mood, but it shouldn't have affected me in any way.As a customer, I came to the service and wanted to receive it with high quality. As a result, they humiliated me for 45p, cut off my bangs, lifted my forehead and didn't try to fix anything. She came out and burst into tears.
I visited the hairdresser on 12/14/24. I did my hair for the anniversary with master Natalia. 2 hours of incredible work were not in vain - I was the queen at the ball of life! I thank the master, the salon administrator for the advice and creation of a chic image and mood! I'm sure I'll come to your salon for a new hairstyle more than once! Peace and prosperity to you!
I really like the salon of the beauty line and the girl who cuts her hair, they are all very wonderful there, they will always listen and advise, I am satisfied
I don't recommend it. I signed up for a manicure in 3 weeks, and when I arrived from Minsk to Lesnoy, they removed the coating from one nail and the master left, explaining that her hands were shaking. I still don't understand what the client has to do with it? The result: a spoiled mood, wasted time and gasoline.
I recommend this salon to everyone. The receptionists are always friendly and will always remind you of your visit. The staff working in this salon are masters of their craft. I always go for a manicure and I can say that every girl is a manicure master. They will always do everything carefully and efficiently☺
I constantly use the services of the Beauty Line. Convenient location. Good hairdressers. Polite staff. I will come again. By the way, there is also a solarium.
So far 5, I really liked Natalia. She cut it well, consulted me on coloring, did a strand test. Next Thursday, we will be leaving the black and coloring in red. I hope I won't be disappointed. 😉
By the way, Julia also made a French jacket there in 20. The master did a good job.
20.02 review update.
Natalia and I had a way out of the black. And my moody soul wanted a bright copper one, like from Pinterest.
Natalia worked with me for 10 hours and it was worth it! I managed to make my base 7 levels lighter than the original one, i.e. level 7. With black, I thought it was unrealistic. But Natalia proved the opposite. By the way, a blonde colleague helped her at the stage of lightening her temples. Alas, I don't know her name. But thanks too)
In terms of cost: the price of complex coloring is lower than in other salons, but the quality does not suffer from this. The photo shows the source code that I came with. And the color that turned out! Tone 7.43, who is interested
To be honest, I was preparing for the worst having a 1.0 color source)))
After taking care, she answered all the questions and told a lot of cool and useful information herself
The receptionists are also pleased. They are friendly and answer all questions to each client by phone
In short, I came out of the salon happier than ever)
Thank you, the most wonderful gift came out for my anniversary) 💋
It happens that they cut it, and everything seems to be neat, but something is still wrong... there the bangs are longer or the temples could be shorter ...
In this barbershop I like everything: customer orientation, politeness, hairdresser's advice and everything else.
The administrator's behavior is similar to the actions of a "barmaid from the USSR." The recording is at 8:30, at 8:40, everyone continues to move from place to place "with the air of people immersed in business." The administrator's response to being late is "What are you looking at me for, the master is laying out the tools."
We thought about going with the whole family, but we don't want to go back to the USSR.
I've been there more than once. The room is small but cozy. The staff is highly qualified personnel.
I used various services. I am happy, I invite you!
The master ruined her hairstyle and had to cut her hair bald. They made me pay for the haircut. I don't come here anymore, the other masters are quite good.
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4
игорь афоничкин
Level 18 Local Expert
July 30, 2021
My favorite parikhmakherskaya, helpful staff, cozy. Men get their hair cut perfectly.,I sat in line twice, some kind of Barber is not clear what I was doing, in short, I freaked out and did not go there anymore, it is expensive and there is no service for this money, go to Nastenka better, honest advice
The review is negative. Salon employees do not know what "customer orientation" is. I was with two little daughters: one was getting a haircut, the other was sitting on my lap. Not a single smile. I had to look for a closet where I could hang jackets on my own. During the work, the master hissed, clucked, groaned, rolled her eyes, then began to openly scold me for allegedly moving. She allowed herself tactless and derogatory remarks. Then another master connected to it. "Woman, do you even know what a barbershop is? I told you," and so on. And the cherry on the cake is "we went to meet you"! That is, the master made me happy by agreeing to cut my hair for my money, is that how it turns out?
I really regret that I did not demand a complaint book. I went outside, I cried, it was very insulting. It felt like it was my fault that I just wanted to get a haircut and not leave a tidy sum.
The childfree zone salon. The workers are unfriendly.
Very sorry. My daughters and I would come, we live nearby.
A friend told me that she also stopped going there after the tactless remarks of the master.
The administrator and the manicurist without masks, but my tactful remark that we should be more responsible, I heard "I want to answer you in a rude way... If you're afraid, you should stay at home." Before that, I had a haircut, I got a bad haircut, to try to explain how I usually get a haircut - rolling my eyes and complete dissatisfaction. The service is at zero!