Awful. The prices are unreasonably expensive, and even for such a price you have to wait 10-11 days, all you had to do was prevent the soles of the shoes. I didn't do it at their place and I won't come to them again.
In general, shoe repair is a place with some kind of formed expectation of a small closet, but this is not about little Italy here. Nice masters and a girl at the reception. Everything is clean and high-quality. Smile, put the shoes in a bag, give a guarantee. They would have polished it, there would have been no price at all))