Little Shangri-La
Address
Contacts
+7 (707) 940-93-92
Show phone
Business hours
Business hours unknown
Directions
Raiymbek Batyr
2.8 km
Seifullin Avenue / Ryskulov Avenue
360 m
Similar places nearby
27 reviews
October 27, 2023
Unfortunately, the owner of the hotel behaved in bad faith. We rented the hotel for three weeks from 22.09 to 14.10, paying the entire amount at once. Plus there was a surcharge for animals. Naturally, no checks were issued to us. On the third or fourth day, we were warned that we would leave the hotel before the end of the first week, because we were looking for an apartment to rent. The hostess promised on the phone that there were no problems and would refund the amount for the remaining period, but for this she asked to cancel the reservation at the hotel on booking. We did it. We found an apartment and moved out on the 6th day after checking in. They left the keys in the door of the room, because neither the administrator nor the owner was in the hotel. This was notified by a whatsapp message. The next day, of course, a complaint was sent to our address that we clogged the toilet. When leaving, it was serviceable. When asked to come and see why this happened, we first agreed on the time of the meeting, but then the owner did not come to the hotel. From that moment on, she completely ignored both calls and messages. If even hypothetically the problem was because of us, then we, in turn, offered to find a solution to it. I would also like to see a calculation for solving the "breakdown". As a result, only a part of the remaining amount was returned to us. Another payment was promised to be returned in the near future. But they did not return it, without motivating it in any way. This has been going on for the third week: calls and messages are not answered. Money is a pity, but they will be earned, but reputation and dignity are lost instantly. I do not recommend contacting this place. Unfortunately, the owner is not worthy of those wonderful people with whom my wife and I have already managed to get acquainted in wonderful Almaty.
See original · Русский
June 12, 2023
Piggish attitude towards the guests. Have arrived. There is no sign. Closed. They rang the bell-they don't open it. On another call, they don't open it. There was a knock on the gate. Gone. They wrote a number on it. We tried to call-the phone is out of range of the network. On the Booking, the point is generally in another place-we went there and searched. They also called. There was also a knock on the gate. No one. We stood for more than half an hour. We went to another hotel. an hour later they call us-oh, well, I was busy, oh, I didn't see, couldn't you wait? I arrive, book a room IN ADVANCE to arrive and after the flight at 7 o'clock, which was preceded by another 2 hours of the bus, fall asleep, and not to arrive with three suitcases, pay for a taxi and wait for the administrator / host or whoever you have there deigns to appear at his workplace. It's just beastly.
See original · Русский
March 31, 2023
A good budget accommodation option, the room is large, clean enough.
A quiet neighborhood.
Cons:
- the water pump is switched on periodically, it is very noisy.
- there is no conde, it will be hard in the summer.
See original · Русский