We visited the establishment for the first time today (12/21/24). We had positive impressions, delicious hookah, everything was clean, and everything would be fine until one moment :)
Ilona, the waitress, came up to us, a pleasant-looking girl, but her service is just terrible...🤦🏼♀️
I came over to take the order without any notes, listened to the wishes, also asked what we wanted to order, because I forgot, after 20 minutes the salad arrived, I finished it and it took another 15 minutes, maybe more, I called Ilona, and asked where the rolls were, to which her surprised face it was clear that she had forgotten about them)
She went to the kitchen to clarify the question about the rolls and returned with the answer that there was a lot of workload in the kitchen and she had to wait for the rolls for another 20 minutes. 👍🏻👍🏻👍🏻
That is, in total, I waited for them for about 40 minutes, so they tell me to wait for them for another 20???
Well, agree and we wait further, as a result, another half hour passes, to put it mildly, I did not wait for these rolls, I went up to Ilona and asked how many more I can have Wait???!!!!
To which I get the answer: "Well, they're getting ready."
After waiting another 15 minutes, they closed the account and left the establishment with an empty stomach, I don't know whose problem Ilona or the kitchen was, but I refer to the fact that the waiter just initially forgot about them, it's a pity that such a small thing ruined the whole initial impression.
We found an institution through Yandex maps.
We arrived in the evening on 30.08.2024.
Parking is a real problem. We found a nook in the next yard.
The place is in demand, there are a lot of people, outside everyone smokes cigarettes right at the door, which already spoils the impression, many tables are on reservation. The admin had to wait.
There are several halls, there is a covered terrace (we were sitting there) with heat guns and an open one.
The light is invited, neon.
There is one toilet at the entrance, but it is clean.
The music is not very loud, but it is far from a lounge.
The order was accepted fairly quickly. But the wait was very long. Moreover, they took out one hookah, to our question, which of the two ordered ones is it -figs knows, another hookah took your order, I just took it out,surprised, outraged, but treated philosophically. As a result, it wasn't our order at all.
Hookahs are delicious, smoky, all wishes have been taken into account! The coals were changed!
We ordered a mahito B. and asked for a sourer one - we did it!
I ordered a Rastafarian cocktail - a delicious, not strong combination of rum and raspberries.
I decided to try rolls -I chose bonito. The wait is 40 minutes, the waiter warned. In fact, they brought it much faster.
As for the taste:
I was very upset ! It's not tasty. More precisely, it's generally bland. They mixed up a lot of things , but there was zero sense.Soy sauce is terribly salty! Wasabi is liquid and not Spicy. But the ginger turned out to be delicious.
Cash or non-cash payment.
Upd: alas, the quality of the kitchen and bar has dropped significantly. Everything else is still good.
A very pleasant place.
Delicious food, good hookahs.
The staff is as polite as possible.
The music can be a little loud.
I liked the summer terrace.
The waiting time is usually not long.