We really liked everything! The price is good. The room is clean, cleaning every day! The guys at the reception are very polite, helpful and will always help. There is no sound insulation, but the neighbors were not very noisy either. The breakfasts are not bad, you can choose according to your taste))
Overall, the hotel is good, we left with good impressions. I will not put you below a star, so as not to lower your rating. But I would like to give criticism so that you would be better. Change the seals in the doors, as you can hear everything that happens in the hallway, and when noisy neighbors go at night you wake up. Also, the seals on the windows will crack and the wind and noise of cars will blow. These rubber bands cost pennies, change them and everything will be on fire.
The staff is polite, +- speak Russian, clean every day and efficiently)
Pros:
location (there is everything nearby, shops, banks, snack bars, market)
young staff ready to help
Minuses:
The room may be smaller than you expect (there were four different ones)
Towels can be picked up and given out only the next day
The bed is changed every three days
Cleaning
There was no water for more than a day
They also got caught during a blackout
At first we were happy with everything, but at the end of the vacation we were disappointed and had to move to another hotel.
The room is good. We took a family, a towel, slippers, air conditioning! Bath kits (sponge,paste, soap, shampoo, gel, conditioner). Comfortable mattresses, big beds!
Not bad. In fact, in the city center. Relatively close to the "Macro" hypermarket, "Askia Bazaar", square, restaurants (not cheap)"Georgian courtyard", "Caravan", "Kamenny Dvor" (budget).
It's a very nice hotel.
Thank you, we were in May 2024.
The staff is attentive, I liked everything.
We highly recommend it.
We want to stop this year too.
I didn't like the hotel.
I'll start in order.
There are few amenities in the room.
There is no safe, there is no refrigerator, there is no additional lighting except for the light on the ceiling, there are no towels for feet.
Very hard mattresses and high uncomfortable pillows.
The sheets are very small and constantly come out from under the mattress.
There is a hair dryer on the wall in the bathroom, and there is no outlet where to turn it on.
My triple room faced the courtyard. People were constantly smoking and talking there. The window couldn't be opened.
Breakfast is the worst I've ever had. Available: oatmeal porridge is more like white water with a small amount of flakes.
The scrambled eggs were the same all day. Overcooked eggs and tasteless fried sausages. Some kind of incomprehensible, tasteless dry muffin, dry breakfast. Instant coffee and tea bags.
The cleaning is bad. In 4 days, they never changed towels, did not report toilet paper. The cleaning consisted only in the fact that they made the bed and then poorly.
The administrators are impolite, some did not even say hello.
When contacting us, we did nothing to solve the problem.
On the first day of check-in, we had a blocked drain in the shower stall. I said this at the reception. Nobody solved the problem during the whole day. My husband had to clean the drain himself.
One day I had a cheerful do not disturb sign, while the staff knocked on my door and asked if my bathroom water was running, while my child was sleeping.
A quiet hotel, the staff is polite, not 5 stars, but clean, tidy, for budget tourists it's the best.
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Андрей
Level 8 Local Expert
May 18, 2024
Only 4. The hotel itself is not small, which means that you will have to take into account the rhythm of life of other residents. In our case, we had to listen to a gathering in the courtyard of the guests who decided to chat later. We returned from the institution + just closed the window, turning on the air conditioner, when we realized that the guys decided to "hang out" in the yard. But we heard the scandal around 0:00 from other, less loyal guests. From the negative: there is no refrigerator in the room, no mini bar. The cabin (shower) leaks when in use. Breakfast for 3, no more. A big plus is the location of the hotel. In general, taking into account the cost, it is normal
Clean and new furniture, audibility between rooms for 3
See original · Русский
Alex BG
Level 5 Local Expert
May 18, 2024
The audibility of the road with the windows closed as with the windows open, all the neighbors can also be heard. The room staff apparently does not clean, since there are cobwebs everywhere.