We recently visited Lotus Spa and were satisfied with the quality of the services provided. The cozy atmosphere, professional and attentive staff have created an ideal environment for relaxation and enjoyment. The massage was simply amazing, I recommend this place to anyone who wants to relax and pamper themselves with well-deserved care."
Without taking into account the massage (it never reached him), the institution is very poorly organized and does not know how to make appointments. After the second meeting, when I had already changed my clothes, I was informed that I would only have a half-hour window (instead of the scheduled hour) and an hour late, since other clients must pass in front of me. Run away from there...
I went to the spa with my wife today, I really liked everything, it was at the highest level. Special thanks to the Aruzhan administrator for his honesty. I forgot the money in the locker, they called that they had found it and gave it all away. The best spa in Almaty👍👍👍🔥🔥🔥
Excellent Thai masters, I took the 3.01 program "Thai pleasure" and really enjoyed it.
But all the good things ended there.
When I came out of the session, my smartwatch was missing from my locker.
The administrator had the key the whole time of the session, they didn't give it to me.
The next day, she admitted and wrote a statement so that the administration would sort everything out. There was no response.
I called the quality control department -they just redirected me back to the administrator.
3 days have passed, but there are no solutions to the situation. The watch was stolen.
The only excuse is that this has never happened before. And it's my own fault that I didn't keep up.
I constantly go to massages and spa programs. Overall a pleasant place, professional craftsmen 👌🏻
It is better to book in advance, day-to-day windows are rare, especially on weekends and holidays.
A great place, you come to change clothes, they give you a bathrobe, a personal wardrobe for things and a bracelet for it. The tea is delicious, the relaxation is complete. Great discounts on weekdays