Lubimka
24 reviews
February 21
We have a Pomeranian. For all 7 years of his life, we cut his hair in another city. When we started looking for a groomer in Gomel, we chose this salon. The first time we went, we were pleasantly surprised. Master Marina was very pleasant, she asked clarifying questions (how to cut a haircut, whether to spray a dog with perfume, etc.). She warned that the wool was knocked down (it was obvious, because the dog had not been to the groomer for 5 months before) and indicated an additional fee for combing-5 rubles.In terms of time, the complex took -2 hours. Since we were satisfied the first time, we naturally did not experiment, and we also signed up here the second time. But, as it turned out, not all craftsmen are as professional and pleasant to communicate with as Marina.
Day X has come. The dog has not been to a haircut for 2 months. We arrived, the master started asking questions about the haircut, I showed her the photo, to which she said, "you can't cut it like that, your dog will go bald."(we've been cutting the dog's hair for 7 years and no one has gone bald). Further, she still agreed to cut it exactly as in the photo, on the condition that we would have no complaints about her. Next, the receptionist asked me to pay for the haircut right away, because she's leaving- no problem. Here the master begins to say that the dog's fur is very down, it needs to be combed out and the lottery begins, what amount should I announce. And with the words "I would take 70 rubles for such a person," I gave the money. No one punched the check for me.
After leaving the salon, I became worried about the dog, because the master was not very pleasant, impudent or something. Then my husband and I began to discuss the price, because last time the dog had not been with the groomer longer and the price was lower, if now, when the haircut was 2 months old and the husband combed the dog a week before the haircut. After browsing the Instagram page and examining the prices, where the complex costs 58p and a 10-30% surcharge for combing, it became interesting if they took a 20% surcharge for our miniature dog, what would happen if they brought a huge fluffy dog all covered in curls?!
Then time passed, an hour, one and a half, two hours passed. No one is calling me. This makes you even more panicky when you're already worried about the dog, because last time the haircut lasted 2 hours, and the online recording also shows the time of the complex everywhere-2 hours. After 2.15, they called me and said that the dog would be ready in 30 minutes.
I arrived in advance, did not go in for 2 minutes and watched as they took photos with the dog, and when I went in, the dog was not ready yet and, having disrupted the photo shoot, the dog was taken away to finish the haircut.
Well, the icing on the cake, when I took the dog away with the words that this time the haircut was longer, the master did not miss the opportunity to add an even more unpleasant opinion of himself, sarcastically replied: "the standard pomeranian haircut is 2.5 hours." Well, why would you answer like that, if it's not the first time we've had our hair cut and it took only this master 2.5 hours.
And yes, when I left, I said that last time the dog was more overgrown and it cost less. And oh, a miracle, or a coincidence, but the next day the prices on Instagram were updated. And yet, the master did not specify whether it was necessary to use perfume, the dog smelled bad, there was a small child at home-the dog had to be isolated for a while to "wear out".
It was cut well, there are no complaints. But you need to be able to talk to people somehow, so that they come back and update prices in a timely manner, and not take it out of their heads ("I would take 70p"). And if it's a novice craftsman, because that's exactly the opinion about her, warn people in advance.
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January 7
We are constantly grooming our poodle in this salon. Wonderful craftsmen. The dog will be washed, dried, combed and mowed. I would especially like to thank Marina, the owner of the salon, and Svetlana, the groomer. Wonderful girls, they know their job 100%. It's good that there are places where your fuzzies will be made beautiful.
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February 5
We have been cutting our baby's hair for 1.5 years in Lyubimka.
The best groomers, masters of their craft and just good people.
You can see with what love and an open heart they treat each pet 🥹🙏🏼
They will find an approach to each pet and its owner.
They are very attentive and accurate.
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October 4, 2024
The first time I took my puppy for a haircut, Monika and I were very satisfied, groomer Svetlana is a professional in her field, you can also buy various things for animals in the salon.
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June 6, 2023
We are grooming our dog in a pet. Always satisfied. The price is reasonable there. The masters are good. I recommend. Your doggie or cat will definitely not be offended there!
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1
August 28, 2024
There was once the best trimming in these salons. It's a pity that they don't practice now...
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August 16, 2022
It's not the first year I've been cutting two cats here. Everything is always at the highest level. Master Lydia was here today, she quickly and efficiently cut two cats. Everyone is happy. Thanks
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July 18, 2022
Here we pamper the German Shepherd with our services, of course she is always against it, and the owners are delighted!!!! At home, it's a problem to give a pet a gloss, but here the professionals are!!! I recommend it to everyone!!!!
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February 3
It's a very pleasant place
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August 4, 2023
She took an individual grooming course in March 2023. I liked everything! Recommend.
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2
October 23, 2023
The cat was cut in the salon. Wow! We will always contact you.
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1
February 16, 2023
I always bring my beloved dog Nyusha here: they cut it neatly, everyone is very kind and polite. Thank you for your work!
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2
January 16, 2022
We always cut our beloved cat in "Lyubimka", the cat is happy 😊 trusts the staff 😊 we also like everything very much 🥰
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April 20, 2020
We cut our cat's hair for the first time in Lyubimka, we liked it, the cat is happy, there is much less wool in the house. Professionals work quickly and efficiently. We'll come again.
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1
September 13, 2023
A good salon
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2
May 29, 2022
They do haircuts well, I liked it)
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October 29, 2020
I really liked it. Special thanks to Master Natelier!!
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1
March 15, 2020
Convenient location. The staff is polite and good-natured.
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3
March 26, 2022
I liked everything, let's turn here again
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1
July 28, 2020
Professionals work. Always on time and fast.
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3
June 5, 2020
They cut the cat's hair well, and also gave him a carrier, since he was not happy))
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1
October 31, 2019
Great grooming for dogs, friendly girls!
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3
May 30, 2022
I recommend
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June 16, 2020
Everything is fine, according to the time of the pomeranian, an hour and a half
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