The connection is disgusting, the operators are rude and interrupt, hang up. The question of where the money went from the account is answered in different ways. Bottom line: the money was not returned to the account, they were rude.
Good afternoon. I decided to write a review. Since I didn't wait for the promised call. I'm calling from Crimea to Alchevsk. Three weeks ago, the duration of the conversation was limited to 15 minutes. What happened? Now 2-30 and not a second more. I contacted the hotline last week. I left my contacts. They promised to find out the reason for the restriction and call back. I wonder if I'll wait for the call? I'm calling my mom, who is 88 years old. For her and me, this is a very important communication. I went to the company's website. I was surprised that they are in Lugansk, Ukraine. Still. Maybe that's where the quality comes from?
A terrible operator, they withdraw money for nothing.I paid 100 rubles., in the evening I called the Russian Federation - they did not connect, immediately broke the connection, dialed the 2nd time and the same thing, but checked the balance and there, MIRACULOUSLY, 60 rubles on the account) for which they took 40 I did not understand, there were not even any beeps towards the subscriber of the Russian Federation.
The connection is a complete mess, you never get through to anyone, you pay for the Internet, which is not there. Unfortunately, there are no other operators in the city! As soon as they appear, I will immediately refuse the services of this operator!
Shame, not connection. Sometimes you can't get through, then there is interference and distortion on the line. To call the operator only to queue up, so that you can get a reset later. I'm not even talking about the Internet, it's just a pathetic semblance. There is no service to reset a free sms like "call me back". And when you ask questions in VK to a representative, he with eyes full of misunderstanding, only asks the location of poor communication quality, and that's it, no answer, no greetings, no explanation of the reasons. You can also use a bot with such success, it has a much richer set of phrases.
The quality of the services is disgusting. Although you can hear the interlocutor well, you can only get through to him once from the 10th! The operator also cannot be reached - queuing and then resetting the call! And if I got through, it's no use! Tested many times! Mobile 3G Internet in the city of Alchevsk is far from everywhere, but on the outskirts of EDGE or completely GPRS!, plus the download is still constantly interrupted! What do they charge money for if THERE ARE NO NORMAL SERVICES, EXCEPT FOR TEXTING!
The connection is terrible. My number is constantly dropping out of the network. You can only call someone from the 10th time. You would rather have a competitor, maybe then you will fight for the quality of your services, otherwise you will lose all subscribers. It is impossible to reach the operator.
One lie, there is either no connection, or the tariff does not work, they just withdraw money for communication, I am silent for the Internet, there is no operator, the operator is simply unavailable, reset and that's it, they use the fact that there are no alternatives, there are doubts that we are approaching 2014, pay, but do not communicate.
The worst connection of the known, terrible Internet, or rather its absence, worth 500 rubles, I do not recommend it, it's easier to communicate with pigeons by mail. A hat, not an operator
You either put on your underpants or take off the cross, as they say. You need to put your 3j in your f... and stuff it. The connection was already good, but now it has become even worse due to the massive connection of the mobile Internet. The price tag is like in a Rush, but the quality is just trash. You won't be able to fool people for a long time, so finally start WORKING. Or get out of the market, since there is no potency.
Why is there such a connection at all? 70 calls and never even heard a beep. The worst relationship I've ever seen
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Макс
Level 11 Local Expert
October 23, 2021
Payment is charged for mobile Internet, while not a single megabyte has been downloaded. When contacting the operator, I was offered to order a detail service worth 60 rubles. to show me as a subscriber that the traffic was in order and I was "successfully" using the Internet.
The details of the tariffs are not clearly indicated how and for what the withdrawal takes place.
There are practically no positive impressions of the quality of Lugakom's services. 3G Internet works at the 2g level, sometimes it outputs speeds at the 3g level. The quality of voice communication is normal, except for the connection with the subscriber. The subscriber often manages to get through with several attempts. The subscriber department left negative impressions. The attitude towards customers is dismissive.
The most important connection in the world. Communication is probably better in Zimbabwe. It's just a shame. You need to dial a person 20 times to get through.
If in the city it went anywhere else, then in Rodakovo - kapets. Either they turn it off, or there are no towers, but if there is no connection, then it simply does not exist. From the word at all.
The connection is terrible, the operator can't really get through, the robot says every time that you are in line 20, the waiting time is 10 minutes, after the 10th minute the line breaks!
The organization is so-so, the operators have nothing to talk about, they typed on the ad.Communication has not improved much in 4 years.So the firm is great.
but it doesn't suit me...I inserted my SIM card on Monday evening and still have no connection....if I knew it would be like this, I wouldn't buy it...that there is no connection with lugakom