A beautiful modern clinic, but the service is not configured. It all starts at the reception, there are long queues in the morning, queues are almost everywhere, a laboratory, a manipulation room, there is no recording system, coupons do not work, so there are long queues everywhere. The phones provided on the website do not exist, and it is impossible to reach them.
Today I visited the 12th polyclinic after repairs.It's nice, clean, and the sofas in the hallways are cute.There are many offices, apparently still empty.It can be seen that the room is as if uninhabited.I wish there were flowers, it would be more comfortable in the old room.The staff is still the same, only pensioners.
Mom goes to the doctors of this clinic to get directions for ivs and injections. She has diabetes. Boors sit in almost every office, kings and queens. The tests are sent to Voichenko for a fee. The arrangement or how is not clear. Although all these tests can be taken in a regular clinic, according to the referral. which they 'll give you if you just have a fight .In the treatment room, they say that ivs are not their area of expertise. Curtain up guys.
It is impossible to reach the reception, the three numbers listed on the website do not exist at all. But the number +79591142841 cannot be reached, or it is out of the zone, or it is busy, the call went several times, but then reset. I'm after surgery, there's no way to go for information. And for some reason there is no landline phone, it used to be easy to get through to them.
VERY rude and rude attitude towards patients!! Pimchenko O.A. is especially rude and tactless, she threw me out the door, saying I do not know what to treat here, go and be treated at home! This is despite the fact that it is impossible to get through and get a ticket, it is necessary to stand in line from 5-6 in the morning.
Boorish attitude towards patients. The answer to all questions is "don't get sick." It's NOT REALISTIC to make an appointment with a doctor, it'S NOT REALISTIC to call the registry, it'S NOT REALISTIC to take a voucher to a therapist, it's NOT REALISTIC to find out at least something. The hospital has been renovated and that's it.
The building was done perfectly, now the main thing is that the staff would match. And it will be better to have a hospital in the city. Advance payment of 5 *
Merkulov Viktor Ivanovich is a Urologist from God. Thank you for the treatment, it helped a lot. Those who write nonsense above will simply be sent to the ban for slander.
I would like to ask the management, why do your employees give the wrong phone number to the registry??? You're harassing an elderly man from another city. Solve the issue
A close person is listed behind this clinic, all our tasks that were needed helped us, they contacted us several times, everything is fine.
They passed the honey.the commission, we passed tests several times, we addressed personal issues in general, how many times we did not address everything, everything went well and was solved.
The number is indicated by the receptionist - the secretary (or whoever is there by position) and the head of the clinic herself are rude, it's difficult to answer and dictate the phone number of the registry - people are not to blame that the number is not indicated by the registry!they do not respond to complaints - they make people guilty and insult them, yell and kick them out of their offices!to the staff of the registry - thank you very much!
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Магомед Абдулкадыров
Level 11 Local Expert
July 3, 2024
Euro repairs are underway, fully updated. After the euro renovation, there will be a very beautiful clinic
It's a terrible hospital. The Stone Age. The head doctor is clearly out of place. Viktor Ivanovich Merkulov, a urologist, should be retired at best, and in prison at worst. People suffer and die because of him. He does not even approach the patients, does not examine them! Probably a relative of the head physician, why is he still working?... Take any boy after university to the place of a urologist - and it will be better. Yesterday's graduate will at least pay attention to the patient, listen, examine, make appointments. He doesn't know how - he'll look in a book, on the Internet, or ask more experienced people. And so... Oh, there is nothing worse than indifference!
It's a terrible place. There are not enough specialists, and the available ones clearly do not work for people. There are cases when acute toothache was not taken without an appointment, taking into account that the queue was scheduled for the next two days. Similarly, when treated by an outside dentist, they refuse to do an X-ray even if a person is registered in a polyclinic at the place of residence, they are exclusively allowed to undergo any kind of examination at the suggestion of the doctors of the polyclinic itself. And this is despite the fact that a person allegedly has the right to choose who to be treated with. The chief physician is not involved in solving problems with such an attitude towards patients. And in general, doctors are not competent. A pulmonologist can send you to a gastroenterologist with an asthma attack. So, as it was said in one film, "he would have recovered if it hadn't been for the healer, you can't hide from the healer."
Urologist Merkulov V.I. is a negligent, incompetent and unscrupulous doctor. Go anywhere but to him! It's amazing that someone like that is kept at work. If you don't want to treat people, retire.
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Алексей Р
Level 30 Local Expert
May 22, 2023
One of the best medical institutions in the Republic