Refueled for 100 rubles, paid with a card, 70 rubles got into the tank.
A refund of 30p was promised only within 2 banking days ...
Why is that?
For competitors, everything happens instantly.
The filling is not big, but there is a sink. The staff is good-natured and willing to help. There is a shop, a toilet. There is an ATM of Belarus bank on the street.
The first time at this gas station and the first thing I didn't like was the operator. Just ugh, Rude, not attentive, after communicating with her, one thought is to leave here faster, the first and last time here. I have not yet met such an operator at other gas stations of this company
Dirt in the very room of the gas station. Dirt, stench, lack of basic hygiene products in toilets. No one monitors the cleaning of the room. But the toilet here is dirty all the time and there is no paper or paper toilet seats. I know this because I refuel regularly. The most successful service of all gas stations is at this gas station.
Gas station near Hippo Minsk.
Please comment on how is it possible to wash the windshield at your gas station??? How is this possible with such a mop in principle?
On 09/13/2021, I asked the operator to collect water and change the brush...
Today, on 09/18/2021, the picture is the same.... It's called sailed.
What kind of quality of service can we talk about?
And the second question.Why can't you immediately give the refueling receipt, but you need to create a queue and waste time?
The staff is not the most polite! The prices are too high! It is problematic to refuel with gas at night. At the gas station, it feels like they're doing you a favor with their service...
Minuses:
1. The compressor is no longer working at many gas stations in the network
2. There is nothing to wipe the windshield like a green competitor
Positive:
Excellent Diesel ECTO, never froze and did not fail in winter
I always refuel here. Everything always works, everything is OK. There were no queues, I stood for more than 5 minutes only once, when I got into the car washing season after winter. By the way, I also used the car wash there - it washes itself well.
It's cool. Delicious hot dogs. Rare queues. But the minus star is for the not convenient (longitudinal) arrangement of the speakers. Sometimes you can foolishly stand behind a car that has not refueled yet, and the column you need will be completely free BEHIND it...
The staff is polite, check-in and check-out are comfortable. But the hot dogs are not delicious. The booth looked like it was withered, and the sausages didn't have the best consistency either.
I mistakenly named the wrong column, my 33 liters went to a guy who needed 3. The guy said he didn't have any money, and he didn't need that much gasoline. What did the operators do? Nothing! They don't have a hose for pumping gasoline (according to them, this happens 5 times a day), they just said "exchange contacts." Does it make sense for me to exchange if their buyer doesn't give me anything? No assistance was received from the staff. Never set foot here again, it wouldn't have happened at my regular gas station – they know what customer orientation is.
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Level 17 Local Expert
August 10, 2023
It is not convenient to pay for the PBA (you need to go to the gas station building)
A good gas station. There are no complaints. You can have a snack and buy groceries. Payment by card and cash. There is a loyalty system.
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Level 9 Local Expert
December 28, 2021
It is necessary to change the seller, he is rude to everyone, with a dissatisfied face forever, he cedes horror through his teeth.The receipt after refueling is funny at all gas stations at once, are you special)))The HORROR is better to go to the a100 service is much better.
The gas station itself is usually small. There are no queues, a big plus, the only thing is that the exit to the ring in the direction of Mogilev needs to accelerate incredibly quickly to leave to join the flow.
I would put 4 to work. But! Some BUT. They have some kind of murky bonus system. Why is it cloudy? Because in order for her to use it, she needs to leave all her data about herself, all her passport data, everything. It feels like either you take out a loan for 200,000 bucks, or they want to fuck you. In general, as far as it is within the law to require such information. And how safe it is in our world to leave such information anywhere.
Good gas stations, good old ones, but times are passing.
But in Lukoil, as everything was from the 00s, it remains so.
Strong 2, you are undoubtedly better than the gas station Belarus oil(()
A convenient location on either side , friendly operators
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Anonymous review
July 19, 2020
The most disgusting service of all the gas stations in the city, the operators are always dissatisfied and do not know how to communicate with customers. I have never been to this gas station before I had such an impression. I don't write reviews at all, but it's boiling over here.