Gas stations of a large network. The corporate standard is probably met. There are all kinds of goods that people and cars need on the road. To eat, drink (including alcohol) and all kinds of automotive products. Lukoil supports coffee standards. What is in Russia, what is in Belarus. It's just for the sake of coffee that I stop by.
The only place in Belarus where they shared the Internet (for free) and helped to log into the application. While I was struggling with the application, coffee was prepared and poured.
Thank you very much.
I stopped by to refuel and have a snack. The blonde girl, in my opinion Galina, helped with the refueling, I am very grateful to her for this! A hot dog for a snack is hearty and delicious) Overall, a pleasant impression of the gas station.
The dialogue with the employee is verbatim:
* I stand at the SELF-service counter with coffee, pour boiling water, 250 ml of boiling water in one click, I'm going to press it a second time, since the glass is 0.4)
The lady from behind the cash register:
Girl, I'll count you two times 3.50!
Me: What? It's tea
She: yes, we can't have hot water separately
Me: Excuse me?
She: you have a menu in front of you, you didn't ask me, I would have put a kettle on for you
Paid boiling water from a vending machine or smuggled from a kettle
In short, an amazing sur, I do not recommend it 😄
It's all good. But at the moment, this is the most nondescript of the gas stations of the chain that I have been to. This does not prevent the staff from being polite and attentive!
This is Lukoil from another parallel reality. He was still stuck somewhere in the 80s, where benevolence and friendliness at the checkout had not yet been heard of and trainings with staff would be held sometime in the future.
Review from 02.01.2023 evening time.
The gas station is just disgusting, especially the attendant at the checkout..
I show her the application for awarding points, and in response I get that we do not award points until you buy products from us. It was so infuriating.
Official representative, what kind of lawlessness is going on at this gas station?
Disgusting service. Hot dogs are heated in the microwave instead of cooking. They asked not to pay the bill for such a hot dog. The saleswoman, looking into her eyes, says that she has already cooked it and pours sauces, they did not make a refund. The sausage is smelly. It stinks of urine all over the gas station
I'll give you 2 points for the toilet. It's clean! But it is designed in such a way that it is not possible for a woman to go into it! With such success, it was possible to put the toilet in the closet. And there is no soap.
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Anna Demchenko
Level 7 Local Expert
September 9, 2023
I often stop by this gas station , always friendly girls , they will help with everything , tell you everything, we come with a young man to refuel and often take delicious coffee and hamburgers or hot dogs
It's the same as at all their gas stations. Good service, friendly staff, everything is neat and clean. Well done. Prices are the same as everywhere else. The bonus program pleases
It was not possible to fill up a full tank. The employee refused to refuel, demanding an advance payment. And how can I make an advance payment from a payment card without knowing the required amount of fuel before refueling a full tank? 20L, then 5 more, then 3 more? Senility
We went to another gas station
Since when does a toilet cost 5 bel. rubles at Lukoil?
The gas station is broken, it was scary to drive in, the roof is falling off (one end is on the roof, the other is on the ground ..).
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Show business's response
Андрей Петрович
Level 10 Local Expert
November 28, 2023
Always polite staff, but the owners need to think about the road
We stopped by on 04/04/2021 - the gas station was not working, although there was a banner "we invite you", only the store was working. Well, if the speakers don't work, is it difficult to put up a sign so that people don't stop by for fuel? There are no signs even near the speakers. We just lost time.