Luks Ekspress
Address
Contacts
+380 (71) 303-02-22
Show phone
Business hours
Closed until tomorrow
Directions
on demand
140 m
76 reviews
September 1, 2024
I have been using the Lux Express Moscow - Donetsk and back for many years. The best company. Very polite office staff, you can always negotiate, solve any problem, always meet halfway. I travel very often and they always give me coffee or tea on the bus. The drivers and the stewardess are always polite. Thank you very much! I wish you GOOD passengers and always A SAFE JOURNEY!!!
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3
July 31, 2024
The Donetsk-Moscow route. 27.07.24
We bought new buses. But..., the staff on the bus (specifically, one of the drivers) behaved aggressively and disgustingly. He told me that his word on the bus was the law. Hand luggage, in the form of a small backpack, cannot be placed on the luggage rack without explaining the reasons. (although the shelves near the driver are all littered with packages). He took the passenger's personal belongings and threw them off the shelf. In communication, he "pokes", arguing that he is older.
This is the first time I've seen this, although I've traveled with this carrier many times.
Hot drinks on the flight were canceled.
If representatives of the carrier read the comments, please pay attention.
See original · Русский
8
September 13, 2024
Flight Moscow-Donetsk 21-00,09/12/2024.
The driver smokes, the window is open, did not respond to the remark, after a while he lit up again and again. The window was open ALL night!In the morning, in the parking lot, after hearing from me that I would write a complaint, I closed the window for a while, turned on the heating. But! Not for long ! It's open again.The cabin is cold.The passengers put on their jackets. The floor of the cabin coughs and sneezes. The answer to all outrages is the same - go with another carrier! At 9:00, another driver came out, the window was closed - the air conditioner was turned on, which could not be removed over a specific seat in any way (in other buses it was possible to reduce the air flow or remove it altogether), blows directly into the ear!
How weird was the trip to Moscow on 9.09.b11-45 (polite and attentive stewardess, Wi-Fi, peace and quiet, a comfortable switch from cold air) health is just as spoiled(!) by the refrigerator on this flight, I'm already silent about the "cinema hall" until one o'clock at night with full volume (who needs it when The whole salon to sleep!?)
There is no limit to the indignation . (((((
See original · Русский
1