Luncheria
45 reviews
July 19, 2024
I was attracted by a very beautiful and understandable website, and later a pleasant Instagram with positive reviews. That's all. Apparently the reviews there are not entirely honest, because the reviews here are much worse.
The order was made "today for tomorrow", where a checkmark was placed next to "Call and confirm the order", the amount with which the courier had to give change was indicated.
As a result, the call was not received. And after an hour and a half (how they managed to cook dinner for 7 people in such a short time remains a mystery), the call: "Hello, this is the courier and I'm downstairs." To which the answer was given that the order was made for tomorrow. The courier promised to deal with it.
And even after that, there was no call from the delivery service. It is unclear what to expect.
I had to call myself. I didn't get through the first time. They said to wait for delivery on time tomorrow, everything is fine.
But that was not
the case, the delivery was 1 hour late, 3 items were not brought, which were then delivered 30 minutes later on my call. The courier had no change, with the amount I specified in the order. No discounts or apologies. Although I said on the phone that I was waiting for a discount.
Couriers are arrogant and unpleasant, they do not deliver to the door, because they do not understand where to go, although everything is very simple, this is not an office, but a detached building. I had to go to the parking lot for lunch.
On the other side of the wire, there are not very tactful people who do not get into the situation in any way and are not going to change anything or apologize.
At the same time, the cost of the dishes is higher than the average for the market. That's why I ordered there so that everything was exactly at the highest level, and also pre-ordered "today for tomorrow" in order to get the food on time.
As for the food, some of the dishes were not bad, but cold. The mashed potatoes with the meatballs came with sour mashed potatoes. One egg slice and three thin slices of chicken were put into the caesar salad, the whole bowl is filled with salad.
I will never order food here again.
Apparently, they invested in this company only in advertising.
And also in front of colleagues, for whom I ordered lunch, it is inconvenient.
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2
August 28, 2024
1. Food is delivered either lukewarm or cold (this is critical for an office without a microwave).
2. Never delivered on time or + 15 minutes, as stated on the website. Stable delay of 30-60 minutes.
3. The courier, when asked about the reasons for the delay and the temperature of the dish, laughed and replied that no one would bring you hot food, and they say it's generally the same everywhere.
4. Such a high rating solely for the fact that the dishes were quite tasty. But even so, they brought a soured Pho Bo once.
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October 21, 2024
We ordered 2 times and unfortunately received 1 meal after 1 hour 40 minutes, and the second time after 1 hour 50 minutes. The support staff does not inform you in advance that the delivery is delayed.
We are all human beings and we understand that there is an increased demand at lunch, but we can indicate this, since we ordered even at a certain time and still the courier was late. The food is very tasty, but cold.
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July 25, 2024
Instead of words. In the photo, the most delicate "puree" with meatballs in tomato sauce.
Besides the fact that all the food was stale, and the potatoes were almost sour, they were also cold! Guys, it's really bad, at least they threw it in the microwave, honestly.
The meatballs are made of stone, the amount of sauce as a dressing is zero.
10 rubles is quite inexpensive, but it's for food, not for these slops.
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August 16, 2024
I read the reviews and am horrified... There are so many negative ones. I've only ordered delivery through Yandex twice. I was thrilled both times. The prices are sooo affordable, it seems to me, and everything is delicious. And the drinks are great, there's not much sugar. In short, I like everything.
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December 11, 2024
I have not encountered the problems listed in other reviews. The food is delicious, like homemade! Good prices, packaging. Calories are calculated. A large selection. The couriers are polite. I use it often, I am very satisfied. The only point with the delivery time, when ordering, you don't know exactly when it will arrive. Maybe in an hour, maybe in three. The food can be hot or cold. Since I work from home, it doesn't bother me. You've warmed up and you're enjoying it! Plus, the order status display has been added to the site. But if someone orders to the office in time, then of course it can be a problem. Personally, as I said, I like everything. They help me out with my unwillingness to mess with cooking. Thank you!
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August 27, 2024
We waited for the order for 1 hour. 5 minutes before the final delivery time, we were informed that the dishes were out of stock.I had to change the order.The food arrived cold and tasteless!Yandex Delivery wanted to give a rating of 1, but the application does not give you a rating below 4!
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November 17, 2024
The food is not tasty, below the supermarket level. Sour dishes arrived several times. Even the cheesecake turned out to be the most tasteless of all. The granola was burnt, it's impossible to eat that. It is better to buy at the supermarket, at least the prices there match the quality
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December 6, 2024
The food in the photo and in reality are 2 different things. It's a pity I didn't take a picture. Everything was brought cold, there were streaks in the goulash, lumps in the mashed potatoes, you had to read the reviews here first..
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June 5, 2024
The food is delicious, but it comes cold. The courier is always late. When calling, they say it will be in 10-15 minutes, but they are delivered at least 25-30 minutes after the call. The longest delivery is more than 2 hours. Delivery to a specific time of +/-15 minutes does not help - this is a lie. At the last delivery, baked potatoes came raw.
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4
June 20, 2023
Thank you so much for the delicious dinners! The menu is very diverse, it just makes your eyes run away! The food is very appetizing, packed wonderfully. Special thanks to the courier for prompt delivery, for his attention and courtesy!
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1
September 27, 2024
I ordered the first and brought three portions of spoiled mashed potatoes! Wow! Saved a lot??
Disgusting place, don't risk your health.
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April 15, 2024
Food is like a lottery. Maybe you're lucky and everything will arrive fresh and delicious, or maybe it will arrive overdue. Last time they brought fusilli with spoiled chicken, and today they brought sour pancakes with chicken and mushrooms (
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November 23, 2023
Very big questions about delivery. It makes no sense to wait more than two hours, because you can order elsewhere and at least get an apology in some form, and not hear from the operator "well, the weather is like this." This is unprofessional, the client pays for the delivery, and in response does not even receive an apology in any form. Disappointed, as I used to often order lunches.
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3
July 31, 2024
Delicious food, great variety, very convenient service
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September 11, 2022
A great place to order a lunch menu, I occasionally order myself to eat at work, everything is always warm and delicious
Of THE CONS:
- Sometimes they take a long time, but within acceptable limits, it is better to order by the time, then there is no strong run-up
-Once it happened that a colleague ordered two floors and below at the same time with me and the courier gave 2 orders in one hand, although I indicated in the order to call me on the 4th floor, I eventually received food, but the situation is unpleasant
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1
June 5, 2024
There are no questions about food. But the delivery really spoils everything. No matter how long you order, they're late anyway. Don't believe these 90 minutes. Sometimes you wait 2 hours and 30 minutes.
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5
July 27, 2023
We ordered it to the office for the first time, decided to try something new. The first impression is that the delivery service is not configured, namely, there is no clear time schedule, such as in pizzerias. The food arrived 2.5 hours later and everyone was already salivating. But I was pleased with the quality of the food. It's delicious and the portions are good. We will order more.There are a lot of us here. Therefore, we ask you to bring it to us quickly)
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1
April 22, 2024
There was an order to the hospital for a child chicken broth, chicken meatballs with carrots. The broth is rotten, the meatballs are sour! I took mashed cheese soup for myself - there are no complaints about it!
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1
October 11, 2024
The delivery takes an incredibly long time. All agreed deadlines have been blown.
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September 12, 2024
Is this how stewed beef should look? I'm just disgusted by the way it looks.
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July 27, 2023
Terrible delivery. In most cases, the courier is 60 minutes or more late. So, having ordered food for lunch, we received it in the evening at 17:00.
There were no questions about the kitchen, you can safely put 1 star for this, but because of the long delivery, the food arrives cold. Also, the delivery does not have a division into hot and cold - the food goes in one package. Thus, we get cold meat and sour cream baked because of the soup
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2
January 18, 2024
1. The delivery took sooo long
2. There were pancakes with sponge and sausages... only 1.5 pieces of sausage. Small, just 1 cut circle and its half. This is the edge 🤬
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1
June 5, 2024
It should be ordered in advance, we have never met 90 minutes. They are fed not only with lunches, but also with breakfasts, that the courier is about to arrive
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4
August 23, 2024
It was not possible to try the food, as it did not arrive at all as a result
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October 18, 2024
I waited 2.5 hours for delivery, I did not wait, I do not recommend it.
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June 3, 2024
In March, we ordered - everything was delicious and fresh, and in May we ordered several times a week - constantly one of the dishes is either too sour or smells rotten.
They write: delivery takes 60-90 minutes, arrives in 2.5 hours 👍👍
I do not recommend it
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2
July 17, 2023
We ordered it at the office, the address in the green zone. Instead of the 90 minutes stated on the website, the order was carried for 2 and a half hours.
They gave me a second chance, ordered again, because everything happens. The order was delivered to the same address in the green zone for almost 3 hours.
Terrible delivery service.
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4
October 9, 2024
The food is good for your money , I eat almost every day
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March 29, 2023
The service is DISGUSTING!
It was not the first time we ordered with colleagues: not only do they bring something crumpled, then cold, then spilled, so this time they forgot about the order altogether. After calling, they said to wait 30 minutes. After 30 minutes, the delivery did not arrive. After calling again and asking when it would be, we received the answer: "We have been collecting your order for a long time, the courier is already on his way."To the question: "Why did they say to wait 30 minutes?", they did not receive an answer. Moreover, no compensation or apology has been received. The answer is, "We don't know what to offer you." The staff just don't care about anything. We no longer order or advise. Customer focus is just minus 1000
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8
November 14, 2024
Napoleon is delicious, a hungry dog won't even eat vanilla cheesecakes, the delivery is long.
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1
July 27, 2023
2 times out of 4, the order arrived with a long delay of 90 minutes +, the change is not always delivered, even if indicated in the comments. I do not recommend it
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1
February 11, 2022
Delicious food, a large selection of hot and cold dishes. I've been eating delicious food with them for a long time. I order for work and home, the family really likes it. Thank you very much.
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June 5, 2024
The delivery is very long. We waited 3 hours!!!
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1
July 27, 2023
It takes a very long time to deliver orders, they are more than an hour late, I will no longer use their services.
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2
May 1, 2023
Great delicious dinners.
We order periodically, there have never been any complaints.
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1
June 1, 2022
In principle, it's not bad, but it's expensive for such small portions. There are better places
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April 14, 2023
Ordered delivery
The bowls are cool
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July 29, 2023
They cook beautifully
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1
June 24, 2022
Delicious, and cheap. I often order at the office.
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July 13, 2022
Everything is delicious. Cheesecakes are incomparable.
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January 25, 2022
Very tasty food!!! I recommend it to everyone!!!
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April 25, 2022
They cook very well, well done
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March 18, 2023
Excellent
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1
September 19, 2022
Everything is delicious
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