M-Velo
142 reviews
February 23, 2023
Terrible store at the end of my order!
The bike was ordered with online payment immediately upon registration, as its availability was indicated.
Call the next day: need to wait, out of stock. well okay
Call in 3 weeks: no delivery, choose something else, but there is nothing similar, or take an organza color.
To my request for a refund: we can only pay in cash, only in the office and then if there is the right amount in the store!!!! I've been waiting for a day, but there's still no amount.
THE HORROR!!!
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March 28, 2023
A good assortment, competent consultants. An organization with experience (although we have already moved several times if an offline store is important).
It's not the first time I've bought a bike from them - I recommend it.
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July 24, 2024
I've been calling for over 40 minutes today. No one called back or picked up the phone. This is a service! Good luck and close soon!
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October 17, 2023
Low quality of the product! The children's bike has served for 2 months!!! Although the warranty is 12 months, they say it is not a warranty case! I will demand an examination and write a complaint! I do not recommend this store!
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July 8, 2023
The staff is normal.There are many bicycles.Dostka case: you wanted to order delivery and say Where do you live? We told the address and we were told the route of the delivery place.If you buy a bike, expect that there will be no details or the wrong bolotnik
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May 7, 2024
A great store. A huge selection. I definitely recommend it.
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May 18, 2023
Good prices, friendly staff. They showed everything, told about the proper use of gears and bike maintenance
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1
August 3, 2022
I am completely satisfied with the product! I was worried about the tires (the price is very good), I thought it was a replica, but everything is OK (the original). The speed of ordering, despite the fact that I ordered on the weekend! The delivery did not disappoint either, everything is on time! I definitely recommend this store....
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July 17, 2023
The store is good, but it all depends on which employee you run into. One will understand and help, the second is easier to say that there is no such detail than to understand that they have an error on their site.
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May 2, 2023
17/04/2022 we bought a tricycle SS301605/5388. According to the seller, he should roll back his money without any problems. Today, at the beginning of the second season (1/05/2023), welding collapsed in it at the place where the steering part was attached to the frame. As always, on time: almost at the pedestrian crossing. The child is now 2 years old and 8 months old, respectively, last year he was a funny 1 year and 8 months old and the maximum way a bicycle was used was to ride around the apartment. They told me to do the repairs myself. Draw your own conclusions. At least, I have no questions about why the branches of this store are closing. The pursuit of every minute benefit.
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3
June 4, 2024
A normal store. I bought my wife a bicycle. They helped me choose.
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April 19, 2022
A good store, they even work online.
A wide range of products. They will help with the selection and consultation. I bought tires With Jack rabbit 2 pro, you can't buy the best racing tires for a bike for reasonable money!
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October 5, 2023
Very polite and helpful staff. They will help, tell, show.
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October 19, 2023
Convenient location, large store, courteous staff, fast order fulfillment, and also collected a snowcat for free.
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March 15, 2023
Excellent consultants, the opportunity to bring a bike to order, a very good choice!
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February 16, 2023
A great impression. A good assortment. Qualified attentive specialists
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August 4, 2023
Great bike shop! There are a lot of models on display and a great attitude towards the client!!!
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April 11, 2024
I can't get through. It is indicated on the website in stock, but in the store only on order.
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June 14, 2023
It's a little cramped and the assortment is weak, the sellers advise well.
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June 5, 2023
The good guys are working. The average price is high. The range of good
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May 22, 2021
Excellent and helpful staff.I bought a bike online with free delivery to Mogilev.Either during delivery, or the collector did not catch up a little, but the front sprocket turned out to be slightly deformed and the gears did not switch well.After calling the store, the guys tried their best to help me, even to the point of consulting a mechanic.When it turned out that the part needed to be changed, I was offered several solutions to the problem.They were ready to take it from me at their own expense and bring another one.We agreed that they agreed with a local service that fixed everything for me, and they paid for his work.And, yes, when buying, I was immediately warned that I would need a hexagon to install the steering wheel and a wrench to install the pedals.This is a normal delivery situation and there were no problems with it.I can safely recommend them!
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September 30, 2024
Not all of the assortment on the website (with the signature "in stock") is in the store
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April 14, 2024
A good store with affordable prices.
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1
June 28, 2023
The choice of bicycles is small, mainly Russian ones like stork and stealth
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July 3, 2020
In my opinion, a good small bike shop and all sorts of bicycle accessories. The range of cyclists is not bad. There are even more of them on the site. The most important thing is the very friendly, friendly and qualified staff. They are a pleasure to deal with.
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September 10, 2022
A bike shop with a good selection of equipment. The budget is very different. There is a maintenance workshop.
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August 11, 2022
It's a disgusting store. The system is designed to oppress customers - you can't log in to your personal account, no one called back on the order.
I do not recommend buying anything here.
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April 25, 2021
You can understand about the level of the store just by passing by the store on Khoruzhey:
- a terrible bike rack that no normal cyclist would put his bike in;
- a constant accumulation of boxes, film and other debris at the store, which spreads along the sidewalk and clogs the entire street;
- since the store is tiny and full of goods, shoppers crowd around the store in families, making it difficult to pass and drive along the sidewalk
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June 20, 2022
Good service, pleasant staff, a large selection of components, customization and warranty.
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May 31, 2022
Clear guys! I bought a bike there and I'm not only happy as an elephant. I'll be back again. The quality and adequacy are on the level!
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September 4, 2024
A great store.
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August 10, 2023
Good consultants and prices, you can order on the website, they will bring you to the store, try, if it does not fit, choose something else
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March 26, 2023
A great store, everything was picked up clearly, I liked it!
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July 31, 2022
A good store, there is everything for bicycles, but the site does not always show it, so it's better to go and see for yourself, the prices are excellent!
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February 8, 2023
I have perfectly selected the necessary accessories. Thank you!
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August 11, 2022
A friendly salesman . I picked everything up clearly . She left happy .
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May 17, 2021
A good store, a very large assortment, friendly staff. The order was delivered quickly and on time, thank you :)
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May 4, 2023
Expensive but high quality!!! Thank you for your work
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April 2, 2020
Helpful and smart guys sold a bike with a defect, with a curved flap.
The defect was not noticed during delivery by the courier: the courier wanted to get the money very quickly and run away. Due to the bad weather, the bike stayed in the apartment for two days, they did not go outside on it. The defect was discovered during a detailed inspection exactly two days later.
The store REFUSED to settle the issue, did not recognize the defect, and accused the buyer of intentionally distorting reality.
Total: the store's call center is kosyachny. They take orders and disappear until they are disturbed. A competent consultation was given only from the second time and the second specialist. I am generally happy with the bike, but denying my guilt and delivering a bike with an obvious defect killed all the pleasant impression of the purchase.
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August 7, 2023
Excellent service and store
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November 3, 2023
There is something to leave there
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June 1, 2019
Friendly service, detailed staff consultation. A large selection of bicycles and related products and services. There is delivery, loan processing and installments. I was very pleased))
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July 6, 2022
Bicycle parts were needed. We got on the phone. The required items were available.
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December 2, 2022
Excellent advice and the best prices.
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January 1, 2020
There is parking near the store, but there are practically no free places. On a day off, things are better with this. There are significantly fewer visitors than in a similar store on Yankovsky Street.
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August 22, 2020
Disgusting store, staff, and service. They sold a scooter with wheels falling off on the move. And this is a scooter for 270rubles! They may be selling fakes. My demand for a refund was refused. I wish this wonderful store a speedy ruin.
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April 25, 2023
Handsome guys are great
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April 3, 2021
The assortment and service are good, but I did not wait for the order: at first, there was no necessary coloring, then the size. Sorry.
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May 13, 2020
A good store, interesting models, polite staff. But it's expensive. There are such models cheaper.
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May 20, 2019
Excellent service! We washed and told the bike after the winter. A footrest was installed. We helped to replace the battery in the speedometer and set the sensor to the desired level. Thanks for the work! Everything is fast and high-quality, regardless of the workload of the store.
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