I bought quite a lot of equipment from these guys. Yes, the service may not always be at its best and the movements there are muddy, but in general everything is original, there are no complaints about the product) If I still buy something from the apple camp, I think I'll drive there again.
I bought an iPhone 15Pro here. IMEI registration is very poorly organized. After the purchase, I came to the MacBro office twice, and they told me that everything would be registered. I've been in correspondence with support for two weeks, with no result. Today is the last day when the IMEI should be registered. Why should I worry about registering an IMEI? We need to do something about it, the process is not set up.
They said that there was a certain model in the store, but it turned out that they had to wait about an hour and a half for delivery.
He asked to give out a cash receipt, they said that it was in the package with the purchase. And in the end, they put a bill, not a fiscal check.
The products are official, it's great, but the service (purely because of THEM), everything is just terrible!!!
What's the point of selling so many devices, promising to register them within a month, BUT not fulfilling the conditions under which the goods were sold? How many times did I have to call, ask, demand that the device be registered as soon as possible, BECAUSE THEY PROMISED, THEY ASSURED.
Dear friends, finally understand that the service works on the expectations of the client!
I took an Apple Watch and AirPods here (though online). Everything came in excellent condition, the prices, of course, are higher than on Malik, but in some cases it's worth it. It is extremely gratifying that there is an opportunity to order online, employees react quickly, which is a rarity in our country.
4 times I was going to buy different devices here, but all the time I was faced with some problems (that is, we will bring them in stock and now, then they just disappear and do not take the tubes; then they are available, but there is no unpacked one to measure by size; then there is no color needed).. Maybe I was just so unlucky.
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Level 2 Local Expert
December 22
They came to take the phone, said that it was available and announced the price. Then the consultant came out and said that he was not there now, but they would bring him from the warehouse within an hour. After an hour of waiting, the consultant took out the phone and called a completely different price, almost a million more expensive. As a result, due to the spoiled impression and such terrible service, we decided that we would not set foot there anymore.
We purchased a Samsung phone.
1 month warranty - laughter. (Without manufacturer's warranty)
The contents are crumpled, with traces of an autopsy. (A box with seals, but their originality can be questioned, because their quality leaves much to be desired). There is no complete documentation. There is not even a paper clip to get the tray with the SIM card.
Fortunately, the phone itself is without traces of use - and thanks for that.
Maybe I'm wrong and the above disadvantages are an omission of the manufacturer, but in my memory, at least from Samsung, even the most budget models were fine. There was a feeling of buying a new phone. Here, the joy of buying was completely absent. There is also a residue left.
The dubious store is not official, they are brought from all over the world, there is no worldwide guarantee, only their own limited one. The goods themselves - some without films, some with broken boxes, transport everything in a garbage bag in a pile. The service leaves much to be desired - I made an order in an online store with delivery, the brain soared for half an hour to pay in cash or by transfer, and I only have a card, as a result they sent me to an offline store, where they assured me that everything was in stock. I arrived in half an hour - there is nothing, wait, they brought me a box without films, but the goods were not opened, there are no questions about the technique. At your own risk.
From the moment of booking the phone after ordering on the website and before meeting in the store, everything was OK. It was confusing that the staff at the checkout were not very happy with the payment by card for the purchase. They persistently offered to transfer money to the card. In the end, none of the employees said goodbye. Well, you bought a phone, you paid $1,700 and so what, you didn't do what was convenient for us, why should we be polite to you ... Disappointment. Is this how the service industry should present itself? Everyone is forever friends! Appreciate the time of your sunrise and customers.
The devices are original, the service is at the level, I recommend.
Z.Y. I bought a smartphone for myself and my brother bought a macbook. I will definitely look in the near future (as the money will be).
ZY.S. prices are slightly higher than in other places, apparently such% for peace of mind that you do not buy burnt equipment.
A great store, there are specialists who will advise, show, tell you about the device. I was very pleased to buy a gift for March 8th. We are happy with the gift. I advise everyone.
The quality and service are disgusting. We called, clarified the availability, arrived, waited 30 minutes, in the end it turned out that no one would bring us anything. Sent home, waiting for delivery. The courier arrived an hour later than promised. When checking, they called and asked to hurry up, because the courier has a lot of deliveries.
In general, I will not come back. I will look for other sellers.
A completely normal hardware store.
Of the cons: if they have something rejected, but there is no showcase sample, it will not be fate to look, hold in your hands and compare. They won't unpack it.
There are more showcase samples in this store than on Alisher Navoi, which is certainly more convenient if you want to look and poke before buying. There is a wide choice, the consultants are professionals. It's always nice to come in.
I bought a phone 14 pro max and S22 ultra. There was a problem with the imei of both. The call center behaved as if it didn't understand anything. Very poor service.
I made an order online. I contacted the operator. The operator asked to visit the store and pick up the goods. Arrived. And... it turned out they didn't have this product on them. The sellers called someone, and I have suspicions that they are taking the goods on the same Malika.
Disgusting service. You buy equipment for a lot of money, and for this you will be scolded, deceived at any opportunity, forced to wait just like that without result. If you want to ruin your day, please come.
The store is good, but to be honest, the goods are sold more expensive than in other places. The staff is ready to help you quickly, and there is an installment plan, they will help you arrange it too
They do not register the IMEI of the sold phones, although they are obliged to do so. A month after the start of use, the phone turns into a useless brick.