I gave the grinder for repair, the symptom is that it turned off during operation. A few days later, they rang back- it was necessary to change bearings, abacus, and sharpen the rotor (which is visually almost not worn out). The repair amount is 80p-approx. In fact, they said that the warranty does not apply to bearings, consumables. I brought it to the facility, gave it to the master, yes, the grinder works, but it twitches, there are no questions, the brushes should get used, but the sound and vibration remained the same. They promoted it to watch. The brushes are new, no questions asked. And according to the bearings, the lower one is shallow with backlash, as if they just threw grease into it without changing it or such a stupid new China, the upper one near the Stopudov gearbox is old because there was no dust cover on one side, they just added grease, but the saddest thing is that the one on the fan in the plastic case was not touched at all, the backlash it was huge, and it remained so, the hand turns only in one direction, the wedge in the other, most likely fell apart and it was because of it that the vibrations and sound were. Of course, there's more work here, you have to press out the shaft, you just can't put grease on top. This is the repair of the Bosch gws 850 Bulgarian. It makes no sense to present it because the warranty does not apply to bearings, suddenly they all wore out during the day, but there is a continuation of the story, exactly the same grinder, but the worn anchor has already been disassembled and visually wedges into the trash. I give it to the same office, and in a few days the answer is the same as for the previous grinder - to change the abacus, bearings, and groove - 80 rubles, as for carbon paper
On August 29, I repaired Hitachi electric knives, Wurth and Bosch grinders. The cutting part had to be changed on the electric knives, and the casings had to be installed on the grinders.
On September 2, they send an invoice in which I do not see the word "casings" among the spare parts, but I see bearings, a network cord, carbon brushes. these three power tools require threading, prevention of the electrical part. 350 rubles are required for repairs, while what was asked to be done (replacement of the cutting part and installation of casings) is not performed. You give 350 rubles and get the same faulty tool as before the repair (the scissors were not cut, and they will not be cut, the grinders could not work without casings, and after their maintenance it is impossible to work with them). I called them and they said that Hitahci had left our market, so there were no cutting parts on them. So why did you take an electric knife to repair, knowing that there are no spare parts? Why should they be used to paint the groove, prevention of the electrical part, cleaning and disassembly of the brush assembly for 100 rubles? To change the cutting part, you do not need to climb "inside" the electric scissors. If you do not have casings for the grinder, then you also did not need to take the grinder for repair, otherwise you painted the groove, replacement of the power cord, bearings. You were not asked to climb inside the Bulgarians, but to install casings that are installed without opening the power tool.
And what, a normal scheme. You take a power tool for repair that you know
you can't fix. You make up an invoice that the customer does not agree to. You bill for diagnostics at 10 rubles per unit and have 30 rubles from this client - office expenses for drafting a contract and two invoices.
And what do I and our organization have?
Fuel costs for two trips to the workshop (to hand over and pick up the power tool). The time spent on finding the power tool with them (in another workshop they would have found and installed the casings). - 30 rubles for the diagnosis, which we did not need.
I do not advise anyone to contact here.
The gas cannon was repaired, it seems to be working. They called a couple of times and clarified the details, immediately reported on the cost of repairs. I liked everything))) I will contact you again if something else breaks