As for the assortment, everything is great! You'll find everything you need! The review concerns the work of a craftswoman who carried out an order to replace the fastener in a swimsuit on 06/24/2024 in the late afternoon. I asked my husband to buy a broken clasp there, it turned out to be there, of course. They offered to sew it right away. He agreed, of course. They told me to come in about 40 minutes. I came in about an hour later. They forgot about this order and did not fulfill it. In a minute, the master literally sewed and gave her husband a swimsuit, he paid off and began to check how it was fastened. It turned out that one part of the fastener was sewn in, and the second part was left old! My husband returned, the master apologized, sewed another one in a minute, I'm not in Minsk, we're on vacation, my husband brought me a swimsuit, happy, and so did I. but!!! Not only is the clasp sewn not in the middle, but closer to one of the straps, so it is now small in volume for me, she did not rip the fabric, but cut it off, and without bothering whether she stitches it exactly or not. It is a pity that we are not in Minsk now, I would go there with a claim. You can fasten it now, but not on me, it bites into my body! So customers, be vigilant!
Unfortunately, my experience with clothing repair services turned out to be extremely disappointing. I expected a professional approach and a high-quality result, but, alas, this did not happen.
Firstly, communication with the staff left much to be desired. The staff looked disinterested and even rude at times. I did not feel that my wishes had been heard or taken into account.
Secondly, the quality of the work performed left many questions. The repair turned out to be sloppy: the seams were crooked, and some details were simply ignored. As a result, things looked worse than before the repair.
When I tried to ask to correct the errors, the reaction was indifferent. No one responded to my complaints, and I was left with the feeling that my money had been wasted.
In general, I do not recommend contacting this workshop if you want to receive high-quality and attentive service. It is better to look for other options.
I have repeatedly contacted their studio. There are magic hands in the girls!!! I also came with complex repairs of clothes, but they always perfectly coped with the tasks set. I definitely recommend this place to everyone. They will always help you here and do everything in the best possible way.