I am very unhappy with this store.
I went to them one day and asked them to put the goods aside for myself, said that I would come and pick them up the next day. The product was the last and was on display.
They said "okay" and wrote down the phone number.
The next day I arrived with my wife and daughter, drove through half the city.
It turned out that the product was sold, no one called me.
It is also not accepted to apologize for the inconvenience caused in this store.