Service, as in almost all restaurants mak.by the same thing. Specifically, I didn't like the food in this mac, it was very fatty, like meat in burgers, like French fries, very salty and mego-fatty. There are also questions about the waiting time, the institution was filled by 60%, but the order had to wait 20+ minutes, so the order was not fully stocked.
Everything is delicious, BUT there are no buns with poppy seeds (((
It's kind of weird. They are called macs, but there are no products with macs. And no one knows when they will arrive.
Ask the management, let them think!)
Long wait for the order. Didn't put the sauce in the combo. We ordered a pie, but we didn't get the receipt. But I didn't like the long wait anymore. The quality of the food is acceptable.
I've been standing and waiting by car 5 times already. 40 minutes in the queue, they also give out an order for 10 minutes. Traffic is always on the drive . If you want to receive your order, then you have to stand for 40 minutes.
Specifically for Uborevich, there was no such thing before and now they are sooooo slow to serve, there is often a situation when there are more than 60% of those waiting, including those sitting at the table.
last time, with a relatively small number of people in the hall, the wait for the order was about 30 minutes, but.... when the number was highlighted, it turned out that it was not ready yet, does anyone control it?
About the fact that fries may be scattered on a tray (not hygienic) or something was not reported, it is necessary to remind separately.
In other departments, with much larger visible flows, they cope much faster.
Of the advantages, the hall is mostly clean, the round-the-clock schedule.
upd.
it took a decent amount of time to compare points around the city, everything is fine at many points, the waiting time does not exceed 10 minutes, and on the logoic tract in 3 minutes the same composition, on uborevich waiting from 15 to 25 minutes Karl! at the same time, there is no flood of people, this is most likely a guide!
Just 10 minutes ago, I stopped by Mac drive, ordered coupon number 14, it had nuggets and sauce in it. I'm leaving, I open the bag - there are French fries. Can I take a closer look?
Today, on April 13, 2024, we came to breakfast with our son, and we were sooo pleased that everything was fast, delicious, well, just the highest score that can be set. I sincerely thank the person (the guy) who brought us the order. Thank him very much)
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Tatiana
Level 14 Local Expert
March 21
The delight of visiting this particular Mac!)
The manager definitely gets a bonus, thanks, and something else) It's a great skill to be able to communicate with people in a timely and professional manner, and to help with the issue and to praise the cleaners!!!
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М
Максим Л.
Level 2 Local Expert
December 11, 2024
We come with my wife almost every evening to drink coffee at Chizhovsky mac.buy. We always take coffee at the mac cafe. On December 10, we visited again.
After waiting for the cashier for 10 minutes, I went to the main cash desks and asked to invite the cashier to the cafe layout. After 5 minutes, he came up 2 times and politely asked to invite the cashier to the mac cafe for the 2nd time. As a result, there is no one. After 5 minutes more, raising our voice to the crowd of young employees, we were finally heard and a girl ran in, made coffee after 20 minutes of waiting, almost in an empty hall. The request to invite the administrator to clarify the unpleasant circumstance was refused. I ask you to sort out the situation, because it is not the first time that we personally face the negligent attitude of employees to their duties
I bought a cake at mak.cafe, 2 ready-made cakes could not be given for 7 minutes. As a result, they were given away on paper plates. No forks or spoons. They came up and asked. The girl didn't understand what we wanted at first. It's a good thing the forks weren't paper. The cocktail was made for 15 minutes. This place has a very strange system, to buy a burger you have to stand in one queue, and to buy coffee / cake in another. It feels like the burgers are being picked at random. The whole burger fell apart. There was a guy standing at the checkout where you can buy burgers and the like. They showed him a coupon for French fries. He didn't even understand what the coupon was and what to do with it. It is impossible to throw out even a cocktail glass, because the whole urn is clogged and it is not cleaned. How can this be considered a fast food establishment? I want to avoid this restaurant and not go back there.
This is a normal place, my friends and I always go there. However, very often they forget to report something. No matter how I come, they didn't put the sauce, then the second potato instead of nuggets. And they clearly don't have enough workers. There is often no one at the checkout, you have to wait. And it's very stressful during rush hour. But I like this McDuck
I was passing through there with the children, to say horror means to say nothing. There weren't that many people, but orders were made for a very long time, waiting for the minimum order for more than half an hour is a long time for a fast food restaurant. In Mogilev, such orders are given in 5 minutes. At the checkout, the guy who understands every other time that he is being ordered, constantly calls the administrator to solve some issue or give back. In general, I wouldn't go there a second time. But there is a small plus, for customers on cars they give everything very quickly.
Review from 04/28. I understand, Sunday, a lot of guests. But there is one thing... There are enough people on shift!!! They walk like sleepy flies, the waiting time is more than 30 minutes. They confuse the composition of orders (they managed to cram a bun with beef into a box from chicken taystee junior, and even at a cost of no more than 10 rubles). I also draw the attention of the management to the falsification of ST! Orders are completely lost from all monitors, but in fact they are not ready yet and are given about 10 minutes after being shot down. In general, learn to work! There is no shift control from the MS. There is no solution to the issues with the guests. Classic: "wait, your order is being prepared." That's it!!! No specifics, apologies, offers of compensation, etc.
The sweet legacy of McDonald's. Cozy, good, pleasant. A delicious standard. You can sit inside and outside the establishment. The children liked it very much. There is a play area for children. It's a pity that it's too far from the subway. I recommend a visit.
They periodically give bad "gray" potatoes, as if they are cooking them in oil for the second time. It's disgusting!
And the most interesting thing is that they say it should be like this!
We made an order with delivery. The wings were not fully prepared, but because of the spicy spices, they thought it was an illusion. The whole family was poisoned. I'm very disappointed.
In general, everything is fine.
But apparently due to a lack of staff, it takes a little longer than in other establishments of the brand to prepare orders,
It's not the first time the appearance of French fries has been terrible. The burgers are crumpled. The only thing that has not changed and has remained at the same level is drinks
There are not always a lot of people, there is enough space, but it is dirty, I would advise you to do a general cleaning with chemicals.
The prices are relatively acceptable, they are overstated for some positions, considering that you open a burger for example and want to throw it away, it does not look very appetizing
I was on a field trip to the factory. I really liked it. Everything is clearly debugged and signed. Everyone knows what to do and when. Clear. They have amazing rules - every hour employees wash their hands + if necessary, even though they work with gloves
I ordered the delivery yesterday, it's just a horror and a complete disappointment. The burgers are dry, a drop of sauce is smeared all over the bun, it's impossible to eat. Ruined evening!!!
It's a terrible place!
They dropped the order, picked it up from the floor, and the manager refused to redo the request. The request for the issuance of a kzip was also refused
We decided to simply cancel the order
There are constant queues , the staff can 't cope , it 's dirty . The bins are always full. Noise. There are a lot of teenagers swearing obscenities . And the food is honestly worse than in other macs.
Clean, tasty, quick cooking.
Sometimes there are a lot of people and nowhere to sit.
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Вероника Кинякина
Level 6 Local Expert
March 10
The service is good, it was done quickly, the food is delicious, the bathroom is neat and clean.Great mac.Bye , there is a mini playground for children in the warmer months .
It's been a long time since I've seen such a retarded service, the order tracking terminal lives its own life. People are constantly asking for their order. Boxing with Strip sami and Coke waited for more than 10 minutes, although they began to give more complex orders for 10 or more in the queue, when I asked about my order, I noticed that after it began to be hastily packed. I will avoid such a service.
A good poppy. The first place we stopped when we arrived from Moscow. The food, as usual in the poppy, is good, we ate wonderfully. Minus: they couldn't catch the wifi - the SMS with the code never came.
I didn't like it. The cherry pie was not placed, it was not in the order. They didn't give me any sugar either, but it's not so insulting, but the lack of a pie was very frustrating!
We waited for the order for 50 minutes. The staff could not collect the order, which contained 1 burger, coffee and a "rustic" kratoshka and sauce.
During my wait, about one in three of the orders received by other visitors were mixed up or understaffed, not to mention mistakes when they confused "takeaway" and "on the spot". Somewhere they didn't report the sauce, somewhere they gave the wrong order, and somewhere they put it on a jay without a number…
By the way, we also had to "fight" for the sauce for potatoes, which was in the order but was not in the package.
I won't go to the mac for a long time, but I really want to avoid this particular point
After McDonald's became a mac.Boo, how many times I don't take it out, every time they don't report something. Is this some kind of joke you have there? Is it really difficult to control the order configuration, is this higher mathematics?
NFC payments via Swoo also do not work.
There were parking spots when I stopped by. It is convenient that the ring is on the inner ring. And as in any macbay. The food tastes better than in European donalds.
Thank you, I really liked the place. The service is very good and kind. The food is delicious, I will definitely come back. I advise everyone to come and invite friends with them. The atmosphere is also very good. Thank you for a full tummy and a good mood.
There are not enough staff. You wait for an order for 40-50 minutes. It's trash simple 🤦🏼♀️
Well, if dislikers like to stand for an hour, then what can I do?