Мак.by
396 reviews
October 12, 2024
So far, everything is fine both externally and internally. The quality is also good. Let's see how things will be in 5 years, when the institution will need to be repaired and updated without the participation of McDonald's
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February 11
Rustic potatoes are put in HUGE chunks. And these pieces do not have time to prepare properly and are therefore very hard. Aversion,
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October 31, 2024
High quality and fast, always hot coffee, fast service.
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October 22, 2024
The place is wonderful, the food is delicious, the cooking is fast and on the level.
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1
June 22, 2024
We always take coffee or tea there. There are a lot of people, clean and tidy, the children like it there. The prices are normal, everything is OK
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November 9, 2024
The most ordinary fast food, re-frozen raw materials for a lot of money.
Not a single gram of useful and nutritious food in Russia or Belarus.
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January 16, 2024
A spacious place to sit with the company.
I liked what the staff brought you to the table. It is convenient to park. The kitchen is of course fast food. I went in for a snack. You can stop by
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November 4, 2023
I was today (04.11.2023) in this institution, the administrator Sergey was at the distribution of orders. I would like to express my special gratitude to him for the excellent service and good mood. He sensitively noticed that we were waiting for an order for a long time, asked for our order number and personally supervised its assembly and delivery. To see such a service in a fast food restaurant, I would equate to a miracle. Sergey is the best employee of catering establishments, whom I happened to meet. Thanks!
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January 11, 2024
A chic, clean and cozy place! The service is excellent, the food is fresh and delicious. The toilets are clean. We often come in with the child, everyone is delighted!
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March 25
Personally, it seems to me that of all the poppies, burgers are the most delicious here.
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April 3
I've been going for a long time, everything is delicious, polite staff, everything is great
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July 3, 2023
Burgers, fries are on top. Well, the usual cola ) Convenient location. Parking space. A large hall. There's plenty of room for everyone. Among the disadvantages, when an order was placed on the scoreboard, it was not immediately started due to the fact that it was not paid. This could be written on the interactive screen at the end of the operations. When we sat down at the table, we saw that the second half of the sofa and part of the table were stained with grease. It's such a pleasure to plop into fat. Everything else was fine. I recommend.
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October 25, 2024
The order takes a very long time to complete. You are not comparing it freely with your predecessor . It's about the maintenance from the car.
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December 30, 2024
It's a disgusting place. Service -100. I'll never be there again. It used to be much better. Now it totally sucks! I don't recommend it!!!
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December 23, 2023
The staff is excellent, everyone is polite and helpful. Yesterday I made too big an order and it would be inconvenient to carry it in my hands, so I was offered and helped to put everything in a bag. Special respect to the manager, it was he who helped me put everything in the package. During the conversation, he joked and behaved positively. In general, I advise everyone to visit here
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November 18, 2024
the large hall is not always cleaned, but for the most part it is clean
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June 26, 2024
Unfortunately, the service began to limp throughout the Mac network. After the rebrading, the managers probably changed and the attitude of the staff towards customers changed. There was a relaxation in work. Previously, this was everywhere except for the Poppy. I know it firsthand. My daughter worked there and I am aware of the requirements for employees.
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October 14, 2024
It's just tin. It is impossible to pay with apple Pay, I chose payment at the checkout, and THERE WAS NO EMPLOYEE. As a result, he left, and I think it's not for nothing, based on the attitude of the staff, the food will be the same slop as in the rest of the macbays.
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November 27, 2023
Mac as Mac, free parking, there are always places. The taste has changed, it seems everyone has already noticed and the price tag has become very inhumane: coffee is expensive, burgers are expensive. If you take a couple of pieces for two, then it's cheaper to sit in a normal pizzeria.
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May 7, 2024
A very good place, but for some reason, of all the franchises, it is here that I constantly encounter an understaffed order, once I found the missing burger only at home, since then I have learned to double-check everything on the spot. Give the staff more rest so that such situations do not happen again
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August 22, 2024
disgusting service, I waited for an order for 30 minutes, which consisted banally of a cheeseburger and French fries. The employees threw the issue at each other, as a result, we can say that they threw the package with the order in their face.disappointed with such a service…
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December 24, 2023
we made an order at 23.20-30 as a result, we wait half an hour (by the way, half an hour before closing and our order was the first in line), the table was ready, no one gave anything at the counter for 15 minutes, the order was later removed from the table. For some reason, the guard collected our sauces on a napkin, the order itself is still not being taken out. At 23.58 we receive an order (the order is selected on the spot) we start eating, after 15 minutes they ask us if we will be soon, while we sat before and waited for 30 minutes for an order, which usually takes 10 minutes to wait ... the desire to eat there is completely gone, not only that they ask you if it will be soon They also walk around looking at you, of course, there is only a spoiled mood and an impression of the institution. When opening the door, the guard still said everything would come back, instead of refraining from commenting…
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December 2, 2024
Very tasty and warm food) and not expensive)
I recommend it!!! 🥰🥰🥰
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December 10, 2023
Mac is not the same anymore. It started with the fact that I couldn't pay for Apple Pay at the self-service terminal. It turned out that you can only pay with your phone at the checkout. I bought a Combo set of triple cheeseburger, Coke and French fries. Compare what is in the picture and what is in reality. To taste 2/5. French fries have a lot of black dots. That is, they do not monitor the quality of the potatoes at all. It was also very salty. There is not a pleasant smell of beef fat in the hall, i.e. it is most likely fried on it.
The advantages are clean, fast service.
But I definitely won't go again and I won't recommend it to anyone.
Today I went to Burger King, the cheeseburger has a soft fragrant bun, cucumbers are visible, and the cutlet tastes better. French fries are better. And the most interesting thing is the price is almost 2 times lower.
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July 10, 2024
I advise the management to try their own rolls in light clothes. The roll is always falling apart as much as possible, from the packaging, so that you cannot completely get to eat. A package with a leaky bottom through which the sauce is poured out as much as possible, including on clothes. I will not order them anymore in my life and I do not advise anyone
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April 8, 2024
I wouldn't even notice the change in the corporate brand, everything is done very well and neatly, but there is some subtlety that remained in the old restaurant!
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June 10, 2024
Very slow service. (Comparison with Moscow)
We tried a triple cheeseburger - like a double, but triple. 😂👍
I liked the mustard burger.
They do not sell children's toys without a set of food.
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September 27, 2023
I have been here since childhood more than once. Very tasty burgers, French fries, coffee, cola, sprite, fanta. The service is good. The staff is not bad. Gorgeous atmosphere
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January 15, 2024
Nothing has changed practically since the McDuck. Delicious burgers, familiar French fries, fast service. I always come here if I want fast food. And inexpensive.
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November 24, 2023
Good afternoon/evening! I rarely leave reviews, but then I decided to write. It is very unpleasant when you leave not a little money in an institution, and as a result you get not pleasure, but disappointment. 24.11 were with a girl in Mac.by at the address Surganova str., 63, they took some food, one of the positions was "potatoes in a rustic way". Already at home, after we started eating, it turned out that several slices of potatoes were rotten /wormy, well, straight black. The proof is in the attached. I hope that this will not happen in the future. Thanks for dinner !
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October 12, 2024
The burgers were made clumsily, there were fries in the potatoes in a rustic way ...
There was no toy that the child wanted.))) therefore, the review is like this, he asked to put)
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March 14
I'm tired of it already, I take a testy coupon 3 times, 3 times I just get a cheeseburger with a testy sticker!
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June 18, 2024
If you want to order delivery, it is better to order from other fast food outlets, waiting for an order from 40 minutes is almost always because they have no desire to collect delivery at all, they give orders only at the drive and hall
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August 25, 2024
The best Poppy in Minsk! I love the staff with all my heart, the cleanliness of the hall and bathrooms and the food. For the mac.cafe special thanks, the coffee is better than in most Minsk coffee shops.
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3
August 23, 2023
Compared to the old Mac, it has become noticeably longer to wait for an order.and the quality has dropped a lot .starting from the quality of the products (bones are periodically found in a fish burger , cutlets in beef burgers with a taste of cheap minced meat , cheese melts on burgers in a different way , I generally keep silent about sauces for potatoes ) so the very build quality of the burgers suffered (very often they are crooked, in a double burger the whole package is covered in fat )
In general, if you evaluate it as a new institution , it 's not bad .But if compared to McDonalds, then of course the quality leaves much to be desired.
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August 31, 2024
It's a wonderful place, clean and delicious.
I liked the interior very much.
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January 24
I asked for a burger without onions and cucumbers , the onion remained , the question of who the sticker is for is unclear ,
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June 4, 2024
The service has become disgusting. The combo of Two Mac fish had to wait 20 minutes, although the readiness was displayed on the screen 5 minutes after the order, they only work on mac drive or delivery, ordinary visitors don't care.
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May 19, 2024
The food in general is not bad, but the service and cleanliness of the restaurant leaves much to be desired (dirty tables, dirty floors, everything in the bathroom is flooded with water). I wish it was like before!
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April 8, 2024
Excellent service and friendly staff. The food was cooked and served tasty and quickly. I recommend.
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April 22, 2024
They collect burgers like students without training, everything is like a blunder and ready. The restaurant itself is clean, spacious and almost always empty.
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May 3, 2024
Delicious, clean. However, you will wait for breakfast)))). Compared with Moscow Time, it is less fatty and salty here. Like it.
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November 2, 2023
This is the only Mac in which I had to wait so long for my order, although there were few people, and they accumulated after the order was made by me, despite this, they gave orders to everyone, and mine, oddly enough, is the latest, but everything would be fine if it was just as good to taste
Potatoes are not salty from the word at all, coffee was bitter, there were always good memories of this Poppy, spoiled the impression
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May 5, 2024
Surprisingly, McDo even has breakfast. It doesn't look like a regular meal. A very tasty bun. Omelet with ham. Surprised! You can start the morning with you))))
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April 29, 2023
The rebranding did not go unnoticed)
I liked the new renovation in the building, it definitely became more pleasant and comfortable to be there. If memory serves, then several vending machines have been added for self-ordering. The food remained almost unchanged, a typical poppy. Delicious, fast and affordable)
There are no queues, from words at all, although it seems to be in a rather busy place.
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October 11, 2024
the cleanest poppy in the whole of Minsk, the return is super fast, I usually don't write reviews, but I couldn't help myself) I demand to raise the salary of the staff, they cope perfectly❗️
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December 14, 2023
They cook delicious, I have not tried all the products, I will not lie, but such items as a double cheeseburger, rustic potatoes, pies, ice cream, coffee, tea, I really liked, reasonable prices, polite staff.
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February 1
I did everything quickly, promptly, and very tasty, even considering that the combo bolt is quite large.
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February 25, 2023
What a lonely, drenched traveler needs..Heat, food, Wi-Fi, electricity for the phone..
Fast service, calm atmosphere and sincere people in the form of a cleanliness manager;) saved me from stress and cold/hunger!!!
Thank you!!
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September 15, 2023
It's a shame. What is sold under the name of a chickenburger is two flattened halves of a dry bun, which cannot be bitten off, because it stretches like rubber, a teaspoon of sauce in the middle and ... dry nuggets .. yes, it is nuggets, because it is difficult to call it a cutlet (photo attached). The potatoes are small, wet, completely without salt, cola diluted with water. Sauces are just, uh... is it really hard to sell normal sauces, and not this chemical tasteless something? The girl on mak drive had to repeat three times that I didn't need cheeseburgers, but chickenburgers, and anyway, in the end, I had to repeat the order in the payment window. It's just a shame. Not another foot.
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