Mak.by
237 reviews
January 22
A wonderful restaurant, everything is always clean and tidy, great attention to detail so that guests can feel as comfortable as possible. It is in this establishment that you will feel the most beloved taste of Poppy. The products are always on the same level, the team handles the order very quickly and efficiently.
The drive is convenient, and it's a pleasure to stop by.
I would like to pay special attention to the Administrators of the hall, Elizabeth and Fedor, excellent guys, they do an excellent job with their duties and communicate very cordially with the guests. They know how to find a common language and are great people in themselves! If I were the head of this institution, I would award Fyodor and Elizabeth three times. Without them, the atmosphere in the hall is completely different!
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January 20
As always, the most convenient places in the city are with parking and the usual McDrive. Stylish capitalist interiors, the McDonald's style is preserved as much as possible- that's why we love it.
The food has changed slightly, but the overall level is holding up.
There is a separate MacCafe with an improved coffee card and a selection of beautiful cakes, where the order and payment are separate from the main terminals.
And as always (sorry, but the topic is important), clean toilets, which is pleasant for both visitors and casual travelers)
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December 29, 2024
This is it!!! The very taste of McDonald's that could only be felt in Russia and Belarus!
Well done, Belarusians - they changed the design a bit, came up with a great appropriate name, and even the smell remained the same!
Everything is very tasty - crispy thin potatoes, juicy burgers and nuggets, awesome pies, desserts! Only the sauces have changed a little, but they are still awesome!!
We got so much pleasure from visiting this place ❤️ For this Poppy, you can just go to Belarus!
🇧🇾
It's a shame for the Delicious and the point!!! There is someone to learn from!
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February 2
The staff is good (except for one manager), everything is always done quickly, tasty and high quality. I would like to mention the gym manager Yulia, a very pleasant girl, sociable and always ready to help with any questions.
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November 2, 2024
Everything was fine, neat and clean, I want to say a special thank you to Vladislav. A wonderful person, responsive and very attentive, gave us a balloon!!!!
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1
January 11
I love this restaurant, I bring my children here almost every weekend so that they get a positive boost before school week! The administrators are very pleasant and always welcome children.
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October 11, 2024
Good evening. I've never written reviews, but here the situation is stalemate!
The staff is not coping with their duties!
1. Manager: Waiting for an order for 20 minutes) Provided that our order was 99% ready on the managers' table.
2. Cashier: When we finally waited for our order, the cashier girl was surprised when asked "will there be some kind of compliment for waiting for the order?", as if no one had told her about this (which, most likely, is the case).
3. Cleaner: The tables are all dirty! I'm not super picky, but it's elementary to wipe the table of dried drops of a sweet drink and sweep potatoes and tomatoes from under the table - not so energy-consuming and long.
4. Chefs: I'm not a fast food expert, but I know what French fries should look like. In this Poppy, it was dry and hollow, as if it had been fried for 50 minutes.
As a result, I BEGGED them for a compliment for waiting in the form of ice cream, but this is not a customer-oriented policy ever. Burgers are normal, and I'll give you one star for that.
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1
3
September 26, 2024
This morning, as usual, I stopped by the mac to buy coffee. The operator accepted the order and offered to drive to pay and drive up to the pick-up window. I paid for the order and they forgot about me for about 12 minutes, until he knocked on the delivery window and demanded his order. As a result, they gave me a new impression, it remained so-so... The coffee was already cold, because it was prepared in the process of accepting the order and the cup of coffee stood stupidly in the coffee machine during the waiting time, accordingly it was covered with a lid and given to me. It doesn't seem to be a big deal, but...the loss of time and the taste of fresh, hot coffee. I did not want to be indignant and demand the preparation of a new portion at 6.17, the morning did not work out a little....
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3
January 5
Mac Bye Rock, we stopped by with the kids after the Christmas Tree, ordered three Lunch menu sets for 7.90 and a cappuccino.
Cappuccino is a kind of turbidity, faintly similar to the aroma of coffee, warm coffee is not coffee for me, coffee should be hot!
The sets are a separate shock, the nuggets are still edible, but the countryburger is a complete fe!
A cheap bun, a hard cutlet, a thin cucumber, an onion, and sauce were spat on the bun and not even smeared😳
In the end, I went hungry!
The children were more fortunate because Seth was with the nagents.
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November 9, 2024
Today, on 11/19.24, we came and made an order for the daughter of Kids Mill, not to take away, but to sit quietly in the hall to eat and warm up. The order was brought in principle quickly, but not on a tray! Well, that's fine... We'll take it off with a tray, but we didn't give a single salfette. Is there a French fries for a 4-year-old child from the box? Drink a milkshake and don't wipe your face...
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December 11, 2024
I like. It's nice that the coffee promotion was returned. There are coupons in the application, it is convenient and quite profitable. The kitchen has not changed, it is just as delicious.
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October 2, 2024
There are always free places, the choice is the same as everywhere on the web. Orders are prepared quickly. Clean, always calm - I recommend you to visit.
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November 14, 2024
It's just awful!!! I always take the same position! This time, the cheese was not reported, I immediately approach the manager. "He shouldn't be there." Why have I always been in all establishments before? To which the manager said that she was glad for me that he had been there once. Customer orientation is 0. She then came up with some kind of bag, but there was no appetite and desire to stay there. Let him rejoice further..
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2
May 12, 2024
As always, it's delicious, there are good promotions, the most beloved mac buy of all in the city! Short waiting time, all tables are clean, lots of seats. Burgers don't fall apart, they're not dry. In a word, everything is super!
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1
January 14
It's a wonderful place, a paradise, Julia's manager is just wonderful, the staff is great. Very nice, friendly. I recommend it!!!
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February 26
I paid for the order, asked for myself, they said that this was not allowed, they would give me a room and bring it to the table, as it would take a long time to wait.
They brought it on a tray, I explained that I had asked for myself and was in a hurry, the manager put the tray down, threw the bag and told me to fold it ourselves.
Did I ask myself to stand and put it in a bag with dirty hands? That's not how it's done
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December 8, 2024
Andrey Zakharchuk, God grant you good health!
A very good barista and a wonderful person
I was very glad to visit your institution
P.S. Do you bring some coffee to the table, okay?
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1
February 4
Nice place and wonderful, friendly barista Andrey, it was very pleasant to talk and makes good coffee.
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January 8
Terrible service.
I stood in line for 30 minutes, although there was a second one, we listened to the training twice. The administrator didn't open the second cash register the way people need to be trained, but I don't understand why they can't be trained at the cash register, which is in the stop, and then when people have mastered the program, transfer them to the working cash register?! The admin is in his place!!!
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November 20, 2024
I often visit you. A good poppy. The only thing that has just started to be given away quickly in time. The guy with the blond ponytail worked. Well, he has such a big deal. As if everyone owed him, he was of royal blood, but he was forced to work here. And so I like everything)
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November 22, 2024
It's a great place. It is clean, cozy, the food is prepared quickly, the staff is very attentive and polite.
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January 5
We stopped by Mac Drive at night. I had to wait a very long time for both the payment and the delivery of the order. Despite the fact that there were no cars in front of us, and there were two in front of us. To the question: why is it taking so long? The girl answered rudely: I'm alone. It was very unpleasant and the service was really very long. The sediment was not the best.
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1
December 10, 2024
The Mac breakfast is just perfect, the service is good, the staff is polite, the waiting time depends on which part of the day to arrive. The tables are clean.
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January 11
the best place to meet friends
, everyone is very nice and hospitable. 💕
I will advise my classmates.
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February 26
The delivery of dishes is very long, both for self-service and for delivery, the delivery in the application is postponed for 5-10 minutes and it is not clear whether the order will be delivered at all or not, technical support cannot reach the restaurant, very poor service (
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December 3, 2024
Good evening, we made an order today, initially we didn't report one burger, we called, everything was resolved.Later it turned out that one thing was indicated on the box, but in fact it was completely different in the composition of the burger.
Please take into account!
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1
January 15
To be honest, I'm very disappointed with this place, we were driving home from work with my betrothed, we're thinking, let's stop by for ice cream.
We ordered it, but it's cold
Total disappointment before
And also, in order for us to eat this terribly cold ice cream, they probably cut down a couple of birch trees for spoons.
Let's save the planet together!!!
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3
November 14, 2024
The Belarusian poppy is very good. Yes, he will not pull up to the present, but he does not need to. Definitely not worse than another overseas catering network that remained in the Republic of Belarus.
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October 14, 2024
Everything is delicious, only there is less ice cream than in the old McDonald's, and the price is just as high. A claim to the entire grid, not specifically to this institution.
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1
June 26, 2024
I was there yesterday, I took a share for 7.90, everything is very tasty!But when I went to pay for 9 rubles, and a young guy was working there and there would be no need to ask (there would be no smaller or a few kopecks) And he says there is no more? I was very impressed by this (I understand that he is just starting to work and he does not know everything) Would he be pleased if she said No more in the store??? It was too lazy to give change 1.10....
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3
1
November 4, 2024
the woman at the checkout asked if there were pennies, I replied that there were no pennies, because there really was no change, to which she replied to me "of course, why?" I ask you to figure it out and take action!
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January 19
The worst service, the burgers on delivery do not arrive in a marketable form, I attach a photo, the support service simply does not respond, it's a pity for the money spent and the spoiled mood.
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October 28, 2024
Not the same taste of ice cream and not the same level of service as it was before. And the wrong coffee taste. In a word, so far 3 stars. There is much to strive for
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1
February 25
Attentive attitude and service. We consulted on the composition and helped you choose what you like.
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July 11, 2024
It's a good place. When I was in the institution, there were a lot of empty seats. Therefore, it was possible to choose. The food is traditional, so more can come.
I liked the service at the checkout.
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2
November 5, 2024
Mac as mac, the only minus in this restaurant is very cold. The child ate in a jacket, which caused a lot of discomfort.
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1
February 29, 2024
Of course, this is no longer a McDonald's, but in general it is very good. I picked up the order within 3 minutes, thanks a lot for that. And for the delicious strips) Good location, parking and bus stop nearby.
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1
November 5, 2024
Cozy, neat! There was such a thing that one burger was missing. I applied and fixed the error without any problems!!
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December 12, 2024
It's not tasty. The size of cheeseburgers, hamburgers is already the same... And the buns in them are no longer the same in taste, they look more like tortillas...
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January 31
A nice, clean, light poppy. It's a pleasure to visit after Europe and Asia.
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May 26, 2024
In a word, the Council of Ministers. I haven't walked for a long time and I can continue not to walk. Young guys work, young guys teach them, and this is a given of this time. How do they know - "how", and even more so-"why" ...
15 minutes waiting for 2 pies with berries, and at the exit a conversation with a boy posing as an administrator. And as a result, I got 1 pie with berries, and to speed up, I took the 2nd pie with potatoes... What's the point of the eatery?)
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2
January 15
Fast service, clean room and courteous staff!
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October 10, 2024
The waiting time is long, despite the fact that it was lunch and a weekday, the service is slow. There are no questions about food)
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March 24, 2024
the meeting place is unambiguous. It's cozy, but almost everything is always full, especially on weekends. however, a quick maintenance service! plus vibe
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3
1
October 29, 2024
Five points at once for the fact that there are no combination locks in the toilets. One of the few normal Poppies in Minsk
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December 29, 2023
A great place, all the staff are cool, polite, neat, even after Mac leaves, they keep the quality bar. I thought I wouldn't come after Mac left, but I was wrong
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1
October 12, 2024
The staff is not polite, not only is there no one at the workplace, you sit in the car and wait for someone to show up, they are also rude
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February 13
In your establishment, one of the so-called visitors asked me for money, right when I was sitting at a table. Please take action.
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March 16, 2024
At McDonald's, my favorite dish was big mac. The secrets of sweet mustard have not yet been revealed. I haven't even seen anything like it in stores.... What they did to replace it... You can't even call it a big mac. I haven't tried the rest of the burgers, I don't know, I know that the ice cream remains the same awesome.... I hope the cocktails are too - I'll try them soon
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1
December 14, 2024
It used to be crowded, but now there are only a few people sitting. The assortment has become somehow more bland or something…
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