Today, on our family holiday, we decided to place an order for delivery through Yandex.food for the first time, the order was collected at this address. We were extremely dissatisfied!
The potatoes are rustic - almost all black, like rotten, and those pieces that look more or less raw inside.
The hamburger is empty and dry.
A double cheeseburger is two pieces of cheese, two cutlets and 3 tablespoons of ketchup, is it dry? If not, then we are not happy either.
Nuggets - even nuggets are dry and it's unclear what kind! That Kids are nice, that adults.
French fries - without salt, like rubber.. Moreover, what is in the children's set, what is an adult.
The only one who did a good job was the courier!
I made an order (only 1 roll), mine and someone else's were on the scoreboard in the "Preparing" column
After 5 minutes, it was displayed in the "Ready" column.
I come to pick it up, I stand at the counter, no one pays attention to me. After a couple of minutes, I still waited, the administrator came up and it turned out that they hadn't even started cooking it yet. As a result, with the words "now let's assemble your roll", she went to make it herself ... (the roll, by the way, turned out to be as terrible as possible)
Actually, two questions:
1) How much is the roll collected not by the cook, but by the administrator?
2) Why press the button that the order is ready if it is NOT ready for delivery?
Probably the worst poppy in Minsk...
We ordered a kids meal , everything is upside down inside , the cheeseburger will burn out as if it was taken out not from the kitchen , but from the toilet , the code for getting a discount on the pie does not work in the receipt (the code is fixed), the toy is defective (there is no stand ), the impression of this institution is spoiled...
It couldn't be worse. It's a pity there is no "0". I decided to try their popular cherry pie, just for the promotion with an average cappuccino.
First of all, they didn't make me a cappuccino, but an American, medium one.
Secondly, the pie was not fully fried, with 2 corners frozen.
Hello! Food court on the 3rd floor of Green City.
Mac.by
One with different-sex daughters "killed" time for delicious food while waiting for Dad.
The food is on the table, the children are eating, things are on chairs and in a cart... nothing foreshadowed trouble ...
and then-force majeure. "MOM, PIPI"
And what to do?
Children are of different sexes... food on the table, things... Aaaaaaa....
However, the attentive Administrator of the cafe Rud Ivan noticed my alarm. He offered to look after his daughter and things while I take my son "on business"...
They quickly returned
My daughter was eating, and a trusted person was looking after her, smiling...
I ask you to mark him taking into account my opinion and feedback.
Thanks Mac.Bye!
By the way!
He refused to tip....
Even uncomfortable somehow
A great place to have a snack in such a busy place. Very friendly staff, excellent menu. The reason for waiting for the order was explained and even offered coffee for waiting, and even after that they put additional potatoes in the order as an apology. There would be such excellent staff in all fast food establishments. I will definitely come back here again
Cheating customers!!! Be careful and careful, be sure to double-check after assembly for the presence of all goods in the takeaway package!
Today I ordered a cheeseburger, two pies, a steak and potatoes. I came home and found that there was no cheeseburger! 3 rubles is certainly not a big price, but the impression and mood are definitely spoiled! Institution
I DO NOT RECOMMEND IT
Unfortunately, the cappuccino is no longer the same. It looks more like diluted black coffee with a minimum amount of milk, very bitter, there is no foam at all. Back in February, the coffee was normal, it seems that the recipe was not changed for the better 🥲
One of the advantages: friendly and attentive receptionist. This is the end of the advantages. There are no breakfasts. Explanation: well, we only open at 9. And what is the problem with working with the breakfast menu from 9 to 12? And the maximum fiasco is the payment. These superintelligences have established a rashist Savings Bank that does not accept Belarusian cards through Apple and Samsung pay. Attention! A Russian bank is more important to them than a white-handed buyer - eat your burgers yourself, don't mess around.
The staff is smiling. They cook quickly. The food meets the standards. The interior is not flashy. It's not the most atmospheric place, but there are pleasant promotions. That's what you need for a bistro.
I placed an order with ten takeaway burgers, they gave me small bags, asked for a large bag with handles, said that it was paid and it was impossible to buy, because the queue at the checkout was 20 people. In short, they clamped a bag with handles
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Show business's response
Anna Goryacheva
Level 5 Local Expert
August 31, 2024
The potatoes are disgusting, dried up, without salt, and even not very warm, the cheeseburger cutlet is thin, stiff and barely warm, the bun is generally cold, the cappuccino is tasteless and boiling water. The only thing that was OK was a cherry pie
I often order food delivery via Yandex and there was no such thing that the order would arrive full. Then instead of a double big burger, the usual one arrives, then there are no sauces, although there should be, then the nuggets were not reported. There were problems before, too, but not every order. This is definitely not a courier error, the package is sealed, an error during assembly.
I ordered potatoes, they were salted and soaked, I asked for a Coca Cola without ice, it was with ice, the burger was very dry and they also gave the wrong sauce
I often buy here, everything seemed to be fine, today I ordered two cheeseburgers and 2 regular ones, potatoes and cola, took them and went home, there are no potatoes (big), it's not nice
The part of the order placed for takeaway was not put in. Not checking all the items from the order on the spot was a miscalculation on our part, because coming home, of course, you can't prove anything, only if you watch on cameras how the order was collected, but nevertheless it's unpleasant, money is wasted