Mak.by
519 reviews
July 13
I love this place, it's very beautiful and everything is at the highest level, yes, you have to wait until the food is cooked, but you can't eat it raw. Great respect for those who cook for us to eat. You've done a great job. It is important for the impatient to understand that food needs to be cooked, and it always takes time. They try very hard and it is always visible. Best wishes to everyone who is working on our orders. And you can only cook porridge from an axe in a fairy tale quickly. Thanks to the professionals!
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2
August 4
A cool mac when compared with others. It is convenient that right next to the subway, just cross the road.There is an electronic scoreboard, and the table service also works. The expectation depends on the occupancy of the restaurant and the number of orders, as everywhere else. But whether you get the order right or not depends on the shift. To taste, as well as at all points
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July 27
Former McDonald's. The quality of service has not been affected. You can take a "beacon" and the order will be brought directly to the table. There is an opportunity to come by car (like a McDrive, I don't know what it's called now). There is a large guest parking for cars, tables both outdoors and indoors.
There are a lot of crows and pigeons on the street, apparently people feed them. So it's better to eat inside the "restaurant". Sometimes (it depends on the shift) the trash cans are overflowing and the birds begin to take the papers down the street.
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August 1
Am I sad that fast food became like this when we came to this? The expectation of the order is straight horse, the prices are above average, and the food is average. I remember what a poppy was like when you were collected and given an order in a minute without leaving the cash register, now I'm waiting for an order from 2 and a half positions in an empty institution for 15-20 minutes and unfortunately this is not the first time such a situation. It is impossible to track your order, because on the scoreboard information about the order is displayed arbitrarily goes to the ready position, although in fact nothing has been done yet and just disappears, someone has already taken your order, or it is not ready yet or it is already ready and you just need to come up, you do not know when in a full restaurant near a crowd gathers at the pick-up point, and everyone should ask if their room is ready, this is not what you expect from fast food - it's disgusting and unpleasant.
The staff is very pleasant, that's what I just wanted to mention
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3
September 22
Unfortunately, this is the slowest Mak, and in particular Mak-Drive, of all in the city.
You can especially feel it in the morning, when you have already made an order, you hurry by yourself, but you get into this captivity of expectation, from which it is not possible to get out.
PS The same situation is in the evening and at lunch ...
PS I try not to come here once again.
PS
I am grateful for the feedback, but I do not consider it necessary to describe something in detail, since all the most important things are already above.
P. S. S.
there is no need to "go far", today (on Sun.) I arrived at 09:54 (I was in a hurry for tomorrow's menu) - I left with an order at 10:15 ...
There is no such thing anywhere... These are already your (internal) joints. I will not help you with my feedback or description of the situation.
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September 7
A normal mac. Clear
Nice view from the window.
They cook quickly.
There is always a consultant who will help you figure out the order tableau or the payment.
There is a dessert department.
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June 17
A good and convenient snack near the main avenue at the exit (entrance) of the city. Free and convenient parking. The wait is not long, it depends on the order of 5- 15 minutes. I recommend it!
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June 30
Somehow it wasn't very good at first. The taste of potatoes was about nothing. But everything is fine now. French fries are delicious and crispy. The pie is a bomb. Well, it's not worth talking about mac floury - it's fantastic. It's expensive, of course, but it's worth it. The staff is polite. Clear. I had to stand in line for a while, there are a lot of people.
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1
October 12
Positive: I have been to many poppies in Minsk and I can confidently say that the most delicious French fries are here, the usual nuggets, an amateur pie, and the cola is delicious.
Cons: It's a very long wait, 20 minutes, maybe not so long for many, but for me it's a long time.
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April 30
The main menu from the Mac.I don't use it very often. And here are cappuccino and pastries in the Poppy.I love cafes. The girls at the checkout are always very polite and smiling. It takes 3 minutes to get hold of a delicious cappuccino and apple strudel (for example)... or even faster! I definitely recommend it!
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4
August 17
Everything seems to be fine, their usual menu, but it kills stinginess and not only in this restaurant, having bought 4 dishes for 70 rubles, you can probably put at least 8 napkins (2 for each dish, assuming 4 people) but there are no 4 burgers, respectively 4 people And a great ratio of 2 NAPKINS!!!! 2 WHOLE NAPKINS AT A PACK PRICE OF UP TO 1 RUBLE. IT IS VERY PLEASANT AND THE ATTITUDE IS VISIBLE!!!
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1
May 20
The taste and quality are excellent. We were only in Belarus for a few days at the end of April, and I am so happy that we got to the action with socks🤩 I think it's amazing, conduct such programs more often) we took 2 combos at once (although we barely ate everything) to get both types of socks)
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September 15
The service at night is just terrible!!! We stood in line for more than 40 minutes, each car was serviced for 7-10 minutes, so also in front of our noses, when there are 10 cars behind and no one can turn around and leave, they say they have a BREAK!
The service is at a low level, and you are also called a FAST FOOD RESTAURANT!
They knocked on the window to ask for a book of complaints, which was voiced into the microphone, no one opened it and gave nothing, they just ignored it!!!!
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1
June 15
Everything is very tasty, get ready quickly (even a huge order was prepared for 15 minutes), pleasant atmosphere, polite staff.
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October 24
The place is just terrible! They are constantly missing something! They cook sooooo long and moreover the order is not complete! Today we ordered a cheeseburger and these bastards didn't put a cutlet there! Is it really so difficult to make a full order? We actually pay money for it! Inhuman! Is it possible to have a bun with cheese and cucumber? Just without words. In general, if you want to spend money in vain, come to this mac.Buy
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September 12
What can I say about the poppy?.. This particular point is quite decent, there are enough places to land on two floors and on the street, but there are also a lot of people. Convenient mac drive and just parking in general. Convenient location. In general, everything is on the level, 5 stars)
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September 30
We stopped by with our family to have a snack. Everything is terrible. The order readiness number appeared on the display after 20 minutes of waiting. I wanted to take it away, but it is not ready and no one has done it. After waiting another 7 minutes at the checkout, they began to find out where the order was. It seems that they began to do it, then switched to another order. Until they reminded me, probably nothing happened. The food is cold, oaky and dry. Mac is not the same anymore.....
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October 8
Excellent location. A good solution with a hall on the second floor.
Having breakfast on the way to the airport is the best place you can think of (as for fast food)
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1
June 29
I don't want you to come here if you're in a hurry. There's a slow food restaurant here
We didn't have time to eat in 40 minutes because of the serving time. There were no positions, but they did not stupidly take away something, because they were running away, but they told us: "you don't see, we're cooking an omelet here," so we'll give you the unfortunate roll for half an hour
Bon appetit to the management. You don't deserve this. 😈
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1
1
August 18
The service is below the baseboard! The buyer is not respected. I asked for an additional package... they heard it the third time and gave me the impression that I was taking their last personal package. I'm not saying that no one helped put the order in this package.
McDonald's wouldn't allow that. The staff was always friendly and helpful... You are far from them.
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1
May 26
I can only give such an assessment. We waited for the order for almost 40 minutes. As it turned out, for some reason the order did not pass (it was processed through the terminal), although payment for the order was debited from the card. The money was returned immediately. But they didn't even apologize, they just said to place another order. So they left hungry with their son, there was no time to re-order and wait again. Unpleasant(
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5
October 26
We faced huge queues several times, stopped coming in because of an extreme case.
In one of these "parks", the readiness of the order was highlighted, the employees at the issue replied that they were not ready and would call when ready. Because of this "fuss", they forgot about the order and continued to make others.
I recommend using only home delivery, do not visit the institution.
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May 27
One of the favorite restaurants of the chain, the quality unfortunately dropped significantly, were on 25/05 at 19:30 - without McDonalds control - alas, they slipped
On the plus side: the staff is still friendly, the hall is plus or minus clean. But first of all we still come to eat)))
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April 7
Well done makbaevtsy! We quickly recovered after the departure of the American brand, Cleanly, neatly and it's nice that our real Poppy has grown so quickly on our Belarusian soil.by!
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5
July 7
One of the advantages is that the toys in kids mill are interesting again. Otherwise, the food is either too salty or tasteless. The grilled sauce in the roll is simply inedible. But the problem of the kitchen is apparently in all the poppies, so there are no complaints specifically about this place, except that it was the last hope
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1
July 13
A great place, large Parking, wi-fi, how many times have you been to this mac, there is always an honest bathroom and a hall, polite guys on the issue👍🏻
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April 20
Delicious, clean, tidy in the building. Of course, there are queues during rush hours, but not critically. Of course, I would like the mac drive to be located differently, because it is not very convenient to install in the building
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3
1
July 18
It's very sad that the service ruined the whole dinner. You save time by visiting the mac, and at the same time you spend 50 minutes to receive an order, which is eventually collected for you in 10 seconds. There was no collapse, the people who came after us had already eaten and left. And the girl at the checkout said wait for more. We'll wait some more, but in another place.
Everything is delicious, thanks.
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4
1
August 3
Unfortunately, after the arrival of Mac.bye, it feels like the service is falling every day: the electronic scoreboard does not work, it does not show correctly, the tables are dirty almost always both inside and outside in the summer. Last week, my order with the locator was lost altogether, I waited an hour. But it's delicious as usual, thanks at least for that. Therefore, 4 stars. Good luck.
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July 16
I really liked it, the sellers (or whatever they are) are very kind, Cool. It's awesome. The fast food is very tasty. The building itself is very beautiful
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1
October 11
One of the most generous establishments in the city. It's hard to believe, but for two people, they didn't skimp on giving out as many as 3 napkins! The food is normal. The feature of the famous mac burger is the ability to pour the whole salad into a box the second you pick it up.
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March 29
We were passing through Minsk, we stopped by to eat. A very nice woman who worked there showed me everything and told me how to use the scoreboard. She gave advice on what is delicious , what new items. Although , everything is delicious there 💯
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2
September 25
The staff is friendly. But if you are in a hurry, you need to specify the time of issue, because there are long waits. 2 floors, which is very convenient and you don't have to watch the queue))
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October 23
Good poppy, service,food, cooking time are generally at a good level for a fast food restaurant!
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June 24
I came to have a snack at your "restaurant",
I ordered a cheeseburger with sprite and potatoes, when I took the cheeseburger, lifted the bun to look, there was only one cucumber 1mm thick, there was also only ketchup, although there should be mustard sauce in the composition. The tables are dirty, the chairs are the same, the trash cans are overflowing. The place is terrible
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2
1
May 2
A good mak establishment.by will not be named.
01.05., an institution on Uruchye. Chronology of events:
14:59 - An order has been placed, with service (plate number).
15:19 - An attempt to receive an order at the checkout, because the order numbers older than mine went on the scoreboard with the status "preparing" and "ready". The cashier replies that the order is still in progress and the information on the scoreboard is incorrect.
15:32 - Another round at the checkout, there was an attempt to take the money, but the cashier gave the order. According to the locator check, it was ready to be issued at 15:16, i.e. at the first attempt to receive the order, it was already ready, but they lied to me that it was still going. And this is taking into account the fact that it was supposed to be brought by an employee, and I myself should go after him.
15:36 - The third round at the checkout, an attempt to return the money, because the burgers and potatoes were cold. Only after demanding a refund, the employee offered to redo the hot positions.
15:42 - The employee brought the order to the table. That is, they were redone in 6 minutes, although they could not cook and bring it to the client for half an hour. The burgers and potatoes were hot this time, but that's it: the potatoes are soft, the burger patty is tasteless.
Gentlemen, you position yourself as a "fast food restaurant", but there is nothing fast about it. You have expensive, long time, no respect for customers and not at all the restaurant level. Moreover, at neighboring tables, people complained to each other about the same problems. This is the bottom, gentlemen.
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9
4
July 7
Extremely intrusive staff. The food is tasteless (they seem to forget to salt potatoes, it tastes like cardboard, the sauce in burgers is tasteless, also as bland as possible), compared to the old poppy, it is only a parody of the original McDonald's with unreasonably high prices, I do not recommend it and I will not come here anymore
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3
September 15
On September 15, we stopped at McDonald's at 2:30 a.m. There was a queue of 4. The service was very slow.we waited for 15 minutes just to dictate the order. We stood in line for 40 minutes, 3 cars passed. There are 6 more cars behind us. And then the employee announces an hour break until 4 a.m. The complaint book was not given!
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November 18, 2023
Modern fast food, a worthy replacement for McDonald's in Belarus. The assortment is similar, +/-. There are self-service ticket offices. Two-storey. Large Parking for cars. There is an auto mac. I don't remember the operating mode. The taste meets the standard! Price and quality 🟰 delicious and period ! You will be in Minsk for fast food lovers , come here ! 👍
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2
August 29
The staff is attentive. I received the order quickly. When you need a quick snack on the way out of town, it's perfect!
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September 21
Terribly long service. We arrived in the afternoon and waited for almost an hour until the order was given, but as it turned out, they simply forgot about us. We arrived in the evening, the same situation, it takes an awfully long time to take orders, everything is moving slowly.
Please solve the problem.
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April 25
For poppy lovers, everything is on the level, clean and tidy, there is a lot of space, it is convenient with children. There are plenty of racks for self-ordering. We got lucky in the afternoon not at rush hour))
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1
October 10
It's hard to wait 20 minutes for a happy meal during a minimum workload. I will never go to the gym again in my life. They are a little more active on the drive. It's terrible what happened to Mac after the official left. They slide down to the very bottom.
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2
August 4
It's not tasty. French fries are "cotton wool", potatoes are rustic to taste, but black pieces come across (you can't serve this, sort through the potatoes!!! )
The burgers are not assembled very neatly, the rolls are not tasty, the tomato is unripe...
The price does not match the quality.
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1
July 14
I waited for 10 minutes until they just came to the checkout to accept the order 🤡🤡🤡
I was also here as a courier, orders wait for half an hour, they just don't seem to care about the waiting couriers. how can you cook 3 positions for half an hour?
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1
November 6
Quality control of service and food apparently took the sanctions with them))) there is no service... the buns are constantly half-cold... the cafes at the train station are much better! And it is not clear what to pay such a lot of money for!
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March 17
Nice staff.We were pleasantly surprised by the administrator: a smiling, radiant girl, very friendly, sociable, polite, caught the question on the fly and gave the answer at the same second, we were just blown away by her.
All stars to the staff, great coffee🤩
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1
October 18
Classic Mak.by . Queues are in moderation, the presence of a table service is a plus, but you will have to wait longer with it. The occupancy is average, there was always a place to sit, no matter how many people came with me.
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1
April 25, 2023
Я думаю, что ресторан Mak.by - хороший выбор для людей, которые хотят питаться вкусно и быстро. Меню заведения содержит горячие блюда, десерты, а также большой выбор холодных напитков. Обслуживание проходит достаточно быстро и приятно, поэтому время проведенное в ресторане приносит удовольствие. Заметим, что предлагаемые цены являются доступными для большинства посетителей. В целом, ресторан Мак оставляет положительное впечатление и я рекоммендую его другим людям посетить.
2
July 24
The quality of the products has deteriorated very much. They often forget to report the purchased positions, they have to return. Lately, everything has been cooking wildly slowly. You stand in a queue of 3 cars for 10-12 minutes... wildly
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